really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
48,838 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Volkswagen Jetta seat belts / air bags problems

seat belts / air bags problem

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2007 Volkswagen Jetta Owner Comments (Page 1 of 2)

problem #21

Jul 112016


  • 65,000 miles


Airbag sensors malfunctioning at least twice on daughter's Jetta. Just had the faulty wiring under the driver's seat repaired and, a few days later, light is back on with yet another diagnosis for another issue with the crash sensor, potentially. See on this feed that many others have the same issue. Why is VW not issuing a lifetime recall?

- Cumming, GA, USA

problem #20

Jun 302016


  • miles
I wanted to get mine call airbag check for the airbag recall. Because mine son drive this call every day. But it not coming up your system for the recall with VIN. And it need to be added because mine airbag light coming on now at all this time. Please add it please thanks

- Manchester, GA, USA

problem #19

Jun 292016


  • 60,000 miles
I had issues with the fuel system and air bag light on just started. But dealer carmax did not tell about any recall for the fuel system few years ago. But I just seen that in your system. And car max changed me a lot of money for the fuel system being replace around Feb/2016. So can some please help me with this issues. And wanted to will carmax be able get reimburse for them thanks

- Manchester, GA, USA

problem #18

Nov 032014


  • 120,000 miles


My vehicle has approximately 165K miles. Right at about 120K miles, the transmission started shifting harshly. At times, the transmission would get stuck at 3rd gear, and the transmission indicator panel lights up prnd all at once. This usually happens when driving hills, or stop and go driving. My airbag light is also on constantly. I've had the issue fixed previously, however, the issue has returned. Lastly, my passenger side door does not like all the time. I've tried to remotely and manually lock the door; however, it is not working properly.

- Murrieta, CA, USA

problem #17

Oct 152014

Jetta 5-cyl

  • 168,000 miles
The front and side air bag on the drivers side is inoperable due to a wiring problem under the drivers seat.

- Griffin, GA, USA

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problem #16

Oct 222014


  • 61,000 miles
The contact owns a 2007 Volkswagen Jetta. The contact stated that the air bag warning light illuminated continuously. The vehicle was taken to a dealer for diagnostic testing but the vehicle was unable to be diagnosed and the contact was advised that the air bag possibly would not deploy in the event of a crash. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,000.

- Cedar Rapids , IA, USA

problem #15

Sep 042014

Jetta 5-cyl

  • 38,000 miles


On July of 2013, the vehicle was taken in to open road VW after reaching out to NHTSA and VW of amercia for assistance with getting the car repaired due to the warranty being expired. The vehicle had a safety issue with the airbags that would have impaired the airbag from deploying if involved in an accident. VW repaired the vehicle at no charge. On Sept of 2014 in the early morning the air fault indicator came on again. I immediately contacted open road VW and explained the recurring issue. I spoke to [xxx] who stated to me that there was nothing VW could do since the vehicle is out of warranty and that they were not going to repair the vehicle even if it was a safety issue not brought upon wear and tear. She then asked me to call VW customer care center 1-800-822-8987 and spoke to a [xxx] who stated to me in a sarcastic manner that if it concerned me that much I should get it repaired because they were not going to stand by it this time. I then asked to speak to a supervisor and he refused. I then asked for his complete name and he refused to provide his last name. He then put me on hold for ten minutes and attempted to find a supervisor to no success. I also asked for a supervisor name and number and he refused to provide that or transfer to anyone that could. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bogota, NJ, USA

problem #14

Dec 102013


  • 98,000 miles
The airbag light came on one day while driving. Pulled over and shut car off then restarted and light stayed on. Looked light up in manual and it states there is a problem with the airbag system and they may not deploy in an accident. This concerns me as a major safety issue. Secondly my passenger side door lock fails to lock or unlock intermittently. As a result I have to leave my car unlocked at times since there is no way to lock the door manually. Also is a safety concern if the door won't unlock in a crash situation.

- Jackson, MS, USA

problem #13

Aug 132012


  • 19,000 miles
The contact owns a 2007 Volkswagen Jetta. The contact stated while driving approximately 40 mph on wet roadways, the contact lost control of the vehicle and crashed into a dirt embankment. The air bags failed to deploy. The contact sustained spine and nerve injuries. A police report was filed of the incident. The vehicle was destroyed. The VIN was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000.

- Oneida, NY, USA

problem #12

Aug 302013


  • 3,100 miles
The contact owns a 2007 Volkswagen Jetta. The contact stated that the check engine light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the anti lock braking system had malfunctioned. The vehicle was repaired and the defect was remedied. The contact also stated that the front passenger seat had malfunctioned. The dealer diagnosed that the air bag system was defective and needed repairing. The vehicle was repaired. No further information was available. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 3,100.

- Germantown, MD, USA

problem #11

Mar 012014


  • 45,000 miles


My VW Jettas sensor for the airbag constantly comes on when I start the car telling me that there is a problem with the airbag and it will not deploy. Problem first started back in 2008(bought the car brand new) and when I contacted VW for repair they told me that none others had this issue and they couldn't help me. When I started doing research I've found there are hundreds if not thousands of people saying the same thing about their VW airbag sensor is not working properly and that the airbag won't deploy in a crash.

- Spring Hill, FL, USA

problem #10

Oct 012011


  • 68,000 miles
A light came on the dashboard with the icon of the airbag. I looked it up and found that it was a warning light telling me that the sensors in the seat that detect someone sitting in the seat were faulty and could result in airbags not deploying in the event of an impact. Other owners of VW Jettas from 2007 and years before and after have experienced this. There has been no recall although many owners, including myself, think there should be.

- Pacifica, CA, USA

problem #9

Aug 152012


  • 70,000 miles
My crash sensor's went off for no reason. There was no accident at all. This is causing an airbag fault light to be on in my car and from what I understand, the airbags will not work now if the light is on. The previous owner of my car had this same fault fixed (with only about 20,000 miles on the odo). There are numerous complaints out there about these same faults on the same cars (mkv Jetta, rabbit/gti). There needs to be a recall to fix this since it is a safety hazard!

- Galion, OH, USA

problem #8

Jun 292012

Jetta 5-cyl

  • 27,000 miles
On June 29 2012 airbag indicator light came. Vehicle was taken to VW and they stated that it was the wire harness under the passenger seat. Since vehicle wa not under warranty I had to pay $375 to get it repaired (or so I thought) July 17th 2013 airbag light returned. On July 22nd 2013 I took car in to VW this time they had my car for two days and diagnosed the problem to be the airbag igniter. I questioned the fact that they didn't catch that the first time and they replied that the scanner didn't catch it(yeah right) the service guy tells me that its $500 for the part and 8 hours of labor, ouch!!! are you kidding me that is a safety issue and should be covered regardless. I contacted vwoa and I'm still waiting for a response. I refuse to pay that money for a safety matter that is clearly a manufacture defect. I will never again buy VW. I'm seeking repair expense paid by vwoa and a refund for the harness since it was not the problem.

- Bogota, NY, USA

problem #7

May 102013

Jetta 4-cyl

  • 58,000 miles
Even after such a big crash air bag did not deploy. Vehicle was totaled.I am not seriously injured but have severe pain in the neck and shoulders.I am the lucky one that I survived with out any major injuries but too worried about the airbags because lot of peoples out there driving the same model. Please consider this has high priority. I have pictures of the car that I can send in case you need them.

- Katy, TX, USA

problem #6

Nov 132012


  • 35,286 miles
I would like to file a complaint regarding my air bag warning indicator light remaining on due to a faulty air bag. I took my vehicle to the local VW dealership to have it serviced and was told the problem I am having with my air bag light was not included in the recent air bag recall issued by VW. I was told by the technician that my air bag warning light is on because my entire passenger seat airbag including the harness must be replaced in order to be operable. I was also told the airbag system would not work w/O repair. This failure occurred on my vehicle which is 5 years old and has 35,286 miles. It is not covered by VW because the warranty exp'd at 3 yrs/36K miles. My vehicle has far less mileage average than a vehicle newer than it is. This safety equipment failure should not have occurred on a vehicle this new unless there was something wrong with it. I did not do anything to cause this failure to occur. Further, I very seldom ride with others so I see no plausible reason as to why this failure would have occurred in reference to the seat used least in my vehicle. I was quoted a repair price of $900 to have it repaired and I feel VW should be responsible for this amount not me. Three days ago I contacted VW customer care and have been waiting for someone to call me back regarding whether or not VW will pay the cost of this repair. In the meantime, I am without the use of my vehicle as I am scared to drive it in fear that I can get into an accident and the airbags will not deploy.

- Kenosha, WI, USA

problem #5

Sep 262011


  • 51,608 miles
The contact owns a 2007 Volkswagen Jetta. While driving approximately 25 mph, the contact drove over an uneven road surface, which was raised about 2 inches from the ground, and the front driver and passenger side air bags inadvertently deployed. The vehicle was towed to the dealer for diagnostic testing where the technician advised that there were aftermarket shocks that could have caused an impact with the sub frame. The technician advised that the impact could have caused the air bags to deploy but did not guarantee that it was the cause of the deployment. The manufacturer was made aware of the failure and stated that the cost of diagnostic testing or repairs would not be covered. The vehicle was not repaired. The approximate failure mileage was 51,608.

- Sonoma, CA, USA

problem #4

Mar 292011

Jetta 5-cyl

  • Automatic transmission
  • 38,600 miles
The contact owns a 2007 Volkswagen Jetta. While having the vehicle serviced for routine maintenance, the contact was informed that the rear brakes were completely worn and rubbing metal on metal. The vehicle was repaired. Three weeks later while driving approximately 20 mph the contact was involved in a crash in which the air bags did not deploy. A police report was filed and the contact suffered minor injuries. The vehicle was towed to an insurance lot and was not examined for the cause of failure. The vehicle was not repaired. The failure and current mileage was 38,600. Updated 06/02/11 the consumer stated the vehicle was totaled. Updated 11/28/11

- The Villages, FL, USA

problem #3

Feb 012011


  • miles
I would like to file a complaint regarding my air bag warning indicator light remaining on due to a faulty seat belt. I recently took my car to the VW dealership to have my car service and was told that the problem I am having with my air bag light was not included in the recent air bag recalled VW issued. I was told my the technician that my air bag warning light is on because my entire driver's seat belt needs to be replaced. I am hoping that VW would look into this problem because my seat belt works perfectly fine and there is nothing I could have done to cause this damage.

- Bowie, MD, USA

problem #2

Jul 012008

Jetta 5-cyl

  • miles
2007 Volkswagen Jetta had a rattling noise in the windshield. Consumer states that the noise grew in intensity and annoyance. He tried to find the location of the noise and lightly tapped the windshield and it cracked. The consumer stated after the windshield cracked, the air bag light illuminated. The dealer claimed a rock may have hit the windshield, however the consumer stated that was not the case. The dealer also stated the air bag light illuminating had nothing to do with the cracked windshield. The dealer fixed the air bag problem, but they did not fix the windshield.

- Colonia, NJ, USA

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