really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,826 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Jetta accessories - interior problems

accessories - interior problem

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2009 Volkswagen Jetta Owner Comments

problem #4

Dec 202016


  • miles


The heated seat burned a hole in the seat. The interior of the seat sounds and feels that it has melted and has become hard. This is on the seat back. We are unsure when this burning occurred, but have noted below when we noticed this damage.

- Brecksville, OH, USA

problem #3

Dec 022014

Jetta 5-cyl

  • 60,099 miles
Heated seat malfunction burned through upholstery, melted fabric and burned through my shirt. Wires are exposed.

- St Petersburg, FL, USA

problem #2

Dec 032013

Jetta 4-cyl Diesel

  • 92,000 miles
Our car is driven by 2 drivers- I am 5 feet tall, my husband is 6'1". the car seat gets moved back and forth a lot as we both drive the car daily. In late November my husband moved the seat all the way back and it made a cracking noise. We later noticed the air bag light was on. He found the broken wire under the seat and repaired it, but the light was still on. A call to the dealership revealed they knew about the issue and the fix was to "not move the seat so much". the next week- before we had a chance to take the car in to get the light cleared- the car was involved in a collision. I rear ended a car in slow-and-go traffic when she switched lanes in front of me while I was accelerating. $15,000 in damage was done to the car but the air bags did not go off. A witness that stopped to help had to pry the door open to get me out. The fighter fighters all remarked that they could not believe the air bags didn't go off. No airbags could have been a huge issue if the accident was worse.

- Justin, TX, USA

problem #1

May 012013

Jetta 4-cyl Diesel

  • 43,206 miles
Seat belt warning light and chime come on and off randomly even when the seat belt is engaged. This occurs when the vehicle is both in motion and at a standstill.

- West Caldwell, NJ, USA

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