fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,895 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Jetta brakes problems

brakes problem

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2009 Volkswagen Jetta Owner Comments

problem #2

Aug 292008


  • 40 miles


Purchased a new '09 VW Jetta sdn 2.5 L S and the second day I had it, I had to take to service dept. The door seal from drivers door was coming off, the car would smell like burning plastic and I noticed after 3rd trip ( in 2 days ) the rear brakes were "glowing" red hot. They said they could figure it out and said it may be a plastic coating they put on brake pads to keep rust from building up on the ship overseas! after the brakes constantly squeaking and having to take my new car in 2 more time with every excuse known to man, I was mistakenly told it was a defect and they changed them at no charge. My brakes are again going out and it has only been about 6-9 months. The concern is that they have not fixed the root of the problem as well as a seat belt indicator which has been faulty. I have had them make me take it in 3 times for that ( first time they couldn't duplicate the problem, so I was told to bring it in again ) and one passenger side was replaced but it is still happening and I fear that the combined brake and seat belt/ airbag issues could be dangerous! also troubling is in the last few months the drivers side rear door would not unlock by any means for on 3 occasions (the last which I called VW service to make an appointment for and never got a return phone call) the last time it was unusable door for 2 weeks then just started working again. It has not been attended to, but my fear is again, in a accident if someone was back there they may get trapped in car.

- Santa Monica, CA, USA

problem #1

Jul 282010


  • 19,750 miles
Rear brake pads have worn out at only 20K, consumers think this can be a caliper problem of emergency brake cable problem that VW needs to address and / or recall!

- Collingswood, NJ, USA

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