really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
61,549 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Jetta electrical problems

electrical problem

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2010 Volkswagen Jetta Owner Comments (Page 9 of 10)

« Read the previous 20 complaints

problem #23

Jun 252012

Jetta 4-cyl Diesel

  • 54,000 miles


Car has had issues 4K on. Car would accelerate on its own from 70 mph to 75 like wide open throttle. Car will quit at highway speeds 70 mph (no power steering, no brakes, just the service engine now and glowplug light are on flashing, (50K on) this has happened 4 times, car will quit making a right hand turn hitting pothole (50K on). Total dpf system has been changed out two times from two dealers, 3 total with original. Erratic egr signal was always tripping check engine light, some faults but not all are exhaust gas recirc flow insufficient detected sporadic, cylinder 2 injector N31 open circuit sporadic, exhaust aftertreatment fuel supply control performance sporadic, throttle actuator control motor circuit range/performance sporadic, navigation antenna (gps) short to earth. Dealers have spent over 20 thousand dollars parts and labor, in 4 different shops over 83 days (overnight), over 95 including reading codes only. Out of warranty expenditures over 1 thousand dollars so far. 69,000 miles and the dealer tech has no idea how to fix this car, he started out saying he has never seen a car he can't fix. I have over 50 pages of dealer documented faults and repairs, reprogramming ECU, was replaced this year to see if that would fix problems, some gone but now major issues listed above are happening. Replaced diesel particulate filter 2 times, replaced O2 sensors, replaced egr sensors and gaskets 2 times, replace throttle position sensor, replaced pressure sensor. Only item not replaced is the wiring harness.

- Fort Wayne, IN, USA

problem #22

Dec 012009

Jetta 4-cyl Diesel

  • miles
Horn is extremely hard to press and activate. Horn does not sound with normal and typical pressure to the steering wheel pad. Horn does not activate even with pounding to the press pad. Horn has repeatedly failed to activate when attempting to warn. This seems to be a serious safety issue, but the dealership service dept has advised it cannot be adjusted or repaired.

- Washington, Dc, DC, USA

problem #21

Dec 082010

Jetta 4-cyl Diesel

  • 44,000 miles
While at the dealer for fuel pump failure the car was found to have another serious issue. There was a seal going in to the cowling that had leaked and caused a major amount of water to leak in to the cabin of the vehicle, right where the electrical components and fuse panel are. This caused major damage and the car to stall / not run due to the water damage. Luckily this was found while the vehicle was not moving, otherwise the car would have stopped running due to Volkswagen's error of not having a sealed access port to the interior of the vehicle.

- Spring Lake, NJ, USA

problem #20

Nov 282011

Jetta 4-cyl Diesel

  • 44,000 miles


Driving in heavy traffic at 45 mph the car dash dinged, I looked down and immediately the car lost power. I was almost in multiple accidents as the car slowed rapidly without brake lights (the car engine stopped so suddenly that it took three or four seconds to comprehend the situation and activate hazard lights and take appropriate action) to warn other cars that I no longer have power. Also, to try and move out of harms way was extremely difficult as the car had no engine power. The car was eventually towed to the dealer where they determined that metal from the fuel pump was in the entire fuel system.

- Spring Lake, NJ, USA

problem #19

Aug 022010

Jetta 4-cyl Diesel

  • 44,000 miles
Front doors do not lock manually or automaticlly.

- Groton, CT, USA

problem #18

Apr 272011

Jetta 4-cyl Diesel

  • 17,500 miles
While driving at 35mph, car stalled out. Battery light flashed, radio etc stayed on, but car had no power at all. Rolled to next intersection, turned car off, and restarted it. Took it to dealer, they said it was a software update, which they then performed. Aug. 24 exiting I95, 65mph, same thing happens, I pressed the gas and the engine was totally dead. Lights and radio stayed on. Once again I rolled to a stop, and restarted the car. Took it to the dealer, they kept it for an hour and said there was nothing wrong with my car. So I took it to another dealer. After having my car for a week they were able to duplicate my problem. Their computers were hooked up to my car at the time, and showed no faults. So they were back and forth with VW tech support, and they are flying in an engineer, and they think it might be the steering control module malfunctioning. They have had my car for two weeks now, I have no idea when it will be fixed, if ever.

- Boynton Beach, FL, USA

problem #17

Jul 252011


  • 23,000 miles


Our 2010 VW Jetta tdi sportwagen unexpectedly stalled shortly after starting last night. The battery light went on, I then turned keys off and on and it was fine. Saw that there were other complaints, so wanted to add mine.

- Hyattsville, MD, USA

problem #16

Apr 202010


  • 3,000 miles
My VW Jetta tdi stalled while coming to a stop sign after the clutch was depressed. It did this occasionally during the first year of ownership. After a year of ownership and a dozen or so incidents, the car started to stall multiple times during a one half-hour commute. Twice recently, once on my way to work and once on my way back, the car stalled two and three times respectively. It even stalled on the highway going 65 mph when the clutch was depressed. Usually, it stalls when coming to a red light or stop sign when the clutch is depressed in order to take the car out of gear. At 12000 miles, the engine light came on and off a few times and then remained on. The diesel particulate filter and egr valve were replaced which is highly unusual for a car with such low mileage. Also, after my 20000 mile service the engine light went on again and the dealer replaced the #4 exhaust gas temperature sensor. Before the 20K service I had called the dealer the day I stalled 3 times and reported my engine light went on. I went to the dealer a few days later, Thursday, for the service and the light had gone out by then. The dealer said there was a software update for the ECM to be done in addition to the regular service. I left the dealer after the 20K service only to have my engine light go on again and the car stall again. So I went back to the dealer and that is when they changed the #4 exhaust gas temperature sensor. It did not sound to me like a proper fix for this problem as I believe it could be either an electronic glitch with the ECM or other electrical components or some fuel system problem whereby fuel flow is interrupted when going from load to no load scenarios, I.e. clutch engaged. Anyhow, I stalled again two miles from the dealer from which I had driven. The dealer says they can't duplicate it or find any codes related to it. They will call VW again.

- Bridgewater, NJ, USA

problem #15

May 122011


  • 17,500 miles
I had come to a full stop and was idling at a red light in a busy intersection when the engine stopped suddenly. No misfiring or rough moments before stopping, just a sudden cut off. I put the engine in park and tried restarting the engine. No success. I put the engine in neutral and got a push to the side of the road. Tried starting the engine several times, in park, with no success. VW called a tow truck. Before accepting a tow I turned the ignition fully off and tried restarting the engine. This time it started. I cancelled the tow. Car is running normally again. This sudden stopping of my engine happened one other time when the car had about 4000 miles on it. I was pulling out of a parking place and the engine shut off as I was pulling forward after just having put it in drive. I restarted the car and a few seconds later the engine started misfiring, but only for a second. Then it ran fine. No further mishaps until May 17, 2011 at 17,500 miles. I notified VW of the mishap when I took it in for it's first check-up. VW said they didn't find anything wrong and didn't know why it happened. I currently have a call in to VW again, but have not yet heard back from them.

- Columbia, MO, USA

problem #14

Mar 242011


  • 10,500 miles
Volkswagen 2010 Jetta tdi stationwagon - pulled to stop light and car just shut off - everything all electronics and engine.

- South Harwich, MA, USA

problem #13

Dec 222010


  • 10,500 miles


I purchased a 6-speed manual transmission Jetta-tdi at the end of December of 2009. I have been driving manual transmission cars since 1975, and I was upset that my car was stalling either just starting out in first or in the lower RPM range of the lower gears when turning and moving through intersections or trying to go uphill when the rpms were in the lower range. Keeping the rpms up a bit seems to have helped, as I am not having it stall as much as before. I also noticed what seemed like a slight hesitation or jerking when cruising. It would be just for a split second and then be gone my accident occurred when I was parallel parking on a hill. I went to back up a bit to straighten out my car and it stalled, rolling forward into the car parked in front of me. Fortunately, no one was injured. Damage was minor, but was submitted to my insurance company. At this point I was just blaming myself for not being able to adjust to the difference of clutching with a diesel engine because I couldn't figure out how to explain it. Then a heard 2 radio reports about the complaints being filed. I called VW of America who listened to my story. They told me that in order to be compensated for my accident, that I would have needed to have had the car towed immediately to a dealership and had it diagnosed. She suggested that I take it to be diagnosed. I took it to the dealer who kept it for two days and could not find anything wrong. A week later, I was coming to a stop for a red light and the rpms began to fluctuate like it was going to stall and then it would come back to normal rpms. When I started to drive it was a little rough, then smoothed out. I called VW of America who recommended that I take it back to the dealer. I am waiting for them to return my call. I have also 3 intermittent problems with my am radio cutting out--are the problems connected?

- Pittsburgh, PA, USA

problem #12

Jul 152010


  • 5,000 miles
Multiple incidents that appear to be the same problem/defect. 1. the car sometimes will not start for several minutes, and once it does finally start, has a very rough idle and stalls. After several tries, it finally starts and runs normally. This has happened 7-8 times from July 2010 until the present. 2. now, over the past two months, the car tries to stall out while driving also, and has resulted in my wife having to pull off the road and restart the car. This has only happened twice so far, but the starting and rough idle problem continues to occur approximately once every couple of weeks. On another note, I want to ensure that if any recalls occur as a result of everybody's complaints, that U.S. military stationed overseas are not left out. Many of us purchase these U.S. spec cars from local dealer agencies who (re)import the cars back to europe for this purpose. Oftentimes recalls are not enforceable overseas, however, this is a Volkswagen and there are plenty of authorized VW dealers in germany, and in europe as a whole.

- Apo, AE, USA

problem #11

Dec 272010

Jetta 5-cyl

  • 7,500 miles
I was driving my 2010 VW Jetta with my husband and 6 yr old daughter, under normal weather conditions approaching an intersection, about to turn left across the intersection when my vehicle just died. It was towed into where I purchased it seeing as it was only 90 days old and they have had it since. There has been no formal diagnosis, I was told it "could be electrical" and some electrical wires were cleaned and replaced.

- San Clemente, CA, USA

problem #10

Nov 282010


  • 19,637 miles
While driving on interstate, without warning or change of throttle, engine slowed noticeably. Unable to maintain highway speed without high fuel consumption and dangerously slow acceleration. Dashboard light indicated problem with glowplug (diesel engine) and check engine light stayed on. Took to local dealer next day; tech replaced "pressure pipe" (faulty charge pressure sensor on high pressure filter pump) and "flashed" ECM. Engine's acceleration still below what it was prior to event.

- Forest, VA, USA

problem #9

Oct 112010


  • 41,200 miles
VW Jetta tdi 2010. On four occasions the car has completely died while moving slowly. (5 to 20 mph) everything in the car stayed on. I had to turn the key off. Place the car in park and restart the car. There was no indication of any problems before or after the car staled out. Nothing in the car turned off or on, except the radio after I turned the key to the off position. Also while driving door locks started to click open and closed at 65 mph. After 10 min of random clicking the doors locked and stayed locked. Airbag light came on while driving. The light went back off after 20 min or so. Has not come back on. Transmission is generally smooth, however at random it is very abrupt, even during gradual or steady acceleration/deceleration. Car has only one driver. Has only ever had correct fuel. Various other electrical problems began at 300 miles. All problems are random. VW continually dismisses me. It is going into shop again on Monday. From the sounds of it they do not expect to do anything to fix the car. Just drive it a few days and see if a problem happens. Car has put me in the middle of intersection with no control.

- Dracut, MA, USA

problem #8

Jul 012010


  • 100 miles
The contact owns a 2010 Volkswagen Jetta. While driving approximately 65 mph she heard a throbbing noise coming from the speakers and all of the interior lights stopped functioning. She was also unable to use the radio. The vehicle was driven onto the emergency lane and shut off. Upon restarting the vehicle it would function normally. The failure continued to occur intermittently. She also stated that she would attempt to change the radio station but the radio would intermittently display a message reading "no cd" or "no magazine". a few months later while driving approximately 10 mph the vehicle stalled. Upon restarting the vehicle it functioned normally. The vehicle was taken to an authorized dealer on 3 occasions where they were unable to diagnose the failures. The vehicle was not repaired. The failure mileage was 100 and the current mileage was 10,000.

- Rio Rancho, NM, USA

problem #7

Oct 192010


  • 7,000 miles
While parking a Jetta 2010, the car was almost stopped then rapidly accelerated. Brake was on, but the car accelerated extremely fast, could not stop the vehicle. The vehicle slammed into a brick wall. The airbags did not deploy.

- Kingston, IL, USA

problem #6

Oct 102010


  • 530 miles
I bought the 2010 Jetta sportwagen tdi manual recently, and I have noticed that the horn has a about 1 to 2 second delay. This is something unusual especially while driving at highway speeds and you want to warn some other drivers. This unusual situation leads to extra workload and stress. Could become troublesome and hazardous.

- Colonia, NJ, USA

problem #5

Aug 292010


  • 4,746 miles
2010 VW Jetta wolfsburg shut down while in operation on a highway while unable to get safely out of the way of traffic. Engine shut of and I was unable to restart the engine with the key. With the car in neutral and in park the engine would not turn over. I eventually removed the key and reinstalled it. At this point the engine turned over and started. Took the car to the VW dealer and it was determined that the ignition control module in the steering column was defective. However it was not a constant failure and the car could stop running at any time. Other defect was the wiper motor stopped operating at approximately 1800 miles. This was also replaced by the dealership.

- Winchester, VA, USA

problem #4

Aug 262010


  • 5,925 miles
2010 VW sportwagon dsg stalled at traffic signal. Hd to shift into park and turn ignition off locking steering wheel, and then back on to restart engine.

- Chapel Hill, NC, USA

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