really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
75,822 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Jetta fuel system problems

fuel system problem

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2010 Volkswagen Jetta Owner Comments (Page 6 of 6)

« Read the previous 20 complaints

problem #12

Aug 292012

Jetta 4-cyl

  • 32,000 miles


I was traveling approximately 45 mph in my 2010 Jetta tdi when the car suddenly stalled without any warning. I was unable to navigate the car to a safe place and was stuck in the middle two lanes. I was unable to restart the car and had to wait 40min for a tow truck to arrive. The dealership indicated that the fuel pump failed. They are also having to replace the fuel distributor and filter.

- San Marcos , CA, USA

problem #11

Aug 122012

Jetta 4-cyl Diesel

  • 47,000 miles
While exiting a parking at a stop sign, when accelerating out past the stop sign at approximately 10 mph the car's engine suddenly lost power and died. After the vehicle once again returned to a complete stop, I was able to restart the engine after putting the car into park. Taken into dealership 10 days later for schedule service and maintenance; nothing out of the ordinary was found.

- Edwardsville, KS, USA

problem #10

Aug 182012


  • 119,000 miles
The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving 60 mph the vehicle stalled. He was able to restart the vehicle shortly thereafter. The vehicle was taken to the dealer for diagnosis. The dealer stated that the fuel system needed to be replaced. The manufacturer was not contacted. The failure and the current mileage was 119,000.

- Perrysburg , OH, USA

problem #9

Jul 052012


  • 54,000 miles


First incidence: Driving 45 mph, glow plug light starts flashing, car goes into limp mode. Drive slowly home. Call dealership, told to recycle (turn off/on). If light goes away should be okay they said. Took to dealer to check out to be sure. They found nothing. A week later was on the highway and needed to accelerate and flashing light and limp mode again. Pulled over, turned off and on. Drove slow to the dealer, car very sluggish. It is at the dealer now and they are going to replace the high pressure fuel pump (hpfp).

- Doylestown, PA, USA

problem #8

Jun 112012

Jetta 4-cyl Diesel

  • 28,000 miles
My 2010 Jetta tdi broke down on me while I was three hours away from my home. The service rep. Said he has had a few cars come in with the same problem. He stated it was due to bad fuel or water in the fuel line. I know I had put diesel in when I filled up that morning. He stated we had probably received bad fuel when we had filled up. We were on a road trip (8hrs one way) and I had driven about 5 hours before it died!!! we were traveling at approx. 65 mph when the flashing glow plug light indicator began to flash. The car then started to lose acceleration and we pulled over where the engine finally shut down and it would not restart. I had to have the car towed to the closest VW dealer. They are replacing the entire fuel system. How am I supposed to know what fuel station has good diesel? I know the fault was not mine. I can't afford to be without my car again for 2 to 3 weeks. As soon as I get my car back I will be trading it in even though I am upside down on my loan. I loved my tdi but with this issue always being a threat I will not be able to recommend this car to anyone. VW needs to fix this issue.

- Saugus, MA, USA

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problem #7

Mar 232012

Jetta 4-cyl Diesel

  • 20,426 miles
Check engine light came on while driving Jetta tdi to/from work. Took it to dealer and they reported it was the high pressure fuel sensor (vehicle storing fault P0191). They replaced the sensor (thinking it faulty), but the following day the check engine light came on again. Returned the vehicle to the dealer and they reported the same fault. Dealer kept vehicle for investigation. Their investigation revealed metal shavings in the fuel system. The vehicle remained with the dealer between 03/23-03/27 wherein they replaced the entire fuel system. On the morning of 06/29 went to start car and could not get it to start. Vehicle was towed to dealer and the replacement high pressure fuel pump was determined faulty.

- Madison, AL, USA

problem #6

Jun 042012

Jetta 4-cyl Diesel

  • 28,192 miles


When I started my car, a 2010 Jetta sedan tdi, it started making a strange noise, but still ran. I tried to drive it over to the Volkswagen dealer which was approximately 2 miles away. I pulled out onto the highway and achieved a speed of approximately 30mph. The car continued to make the noise and began to lose power within a half mile. I pulled into the parking lot of a shopping center at which time the engine died and would not restart. The car had to be towed to the Volkswagen dealer, wallace imports of johnson city, tn. It took them approximately 1 1/2 weeks to get the parts in and repair the vehicle. The service representative explained to my husband that there was a catastrophic failure of the high pressure fuel pump, which resulted in metal fragments contaminating the entire fuel system. As a result, he was told that every part which came in contact with the fuel had to be replaced, including the fuel tank, fuel lines, filters, fuel injectors, and many others. There was a two page list of the parts used to fix my car. My concern is that this could happen again resulting in an unsafe situation. Further, we also have 2010 Jetta tdi sportswagen and have concerns of the same problem occurring at highway speeds since my husband routinely make round trips of 230 miles at least twice a week traveling mainly on the interstate.

- Johnson City, TN, USA

problem #5

Jan 102011

Jetta 5-cyl

  • 120 miles
I purchased my brand new VW Jetta from the dealership lot. Less than 4 weeks later when the car was in the driveway I started it, and as I pressed the gas down the car began to move (in a sputtering/jerking type of movemen)T but it was not able to go more than 7 feet before it stalled out, , and the RPM's were high and the car just moved like it was not able to properly accelerate, it stalled out before the end of my drive way. I started it again and it drove properly, this exact incident occurred at least1- 2 times a week on a cold start. I took it to dealership, nothing found on diagnostics.then at least every 1-2 months I took it to dealership, no proof on diagnostics.next a recall & work was done. Same problem occurred again and again. Took it back. They said they could not find a solution because its not repeating the stalling when its at dealership. I am still having the issue of my car stalling out when driving, it is a safety issue. It is dangerous driving a car that stalls out while you are on the road. Since the cold start issues I have also had it stall out on the road, in an intersection. This car is still repeating the stalling. I cannot get any answers on how to fix it due to no "proof" on diagnostics check. I feel unsafe in my car. It starts to accelerate then shuts off. This is not acceptable and hasnt ever been properly fixed even thoughvw corporate has a case on the issues of my car.

- Longwood, FL, USA

problem #4

Mar 152012

Jetta 4-cyl Diesel

  • 24,000 miles
I have experienced repeated problems with my tdi manual transmission Jetta sportwagen. Within the first month of buying this vehicle, I experienced a lurching sensation which would come and go randomly especially when in third gear. Brought it to the dealer, but they couldn't replicate. This has continued sporadically for over a year and a half. The vehicle also sometimes idles very roughly when at a stop. More recently, in March 2012, the vehicle stalled twice while driving at about 30 - 40 mph and also now in May 2012 it has done this again. There are never any warning lights that go on, only the engine light once it has actually stalled. Brought it to the dealer everytime this has happened and they are never able to replicate the situation, so they send me home with it. I was very upset with this and confronted the dealership about this when I realized how many others have had similar problems. They said they couldn't do anything because they couldn't find anything to fix. They said they would notify Volkswagen and I called them as well and have now been given a case number. This is a serious issue and needs to be addressed. There is potential for major life threatening situations if a car stalls while driving in the middle of traffic. I feel like I am driving around in a time bomb, because you never know when it is going to happen.

- Hampstead, MD, USA

problem #3

May 152012

Jetta 4-cyl

  • 25,000 miles
Jetta tdi, check engine light and glow plug warning light followed by reduced power. Vehicle ran for several miles before stalling. Would not restart. Dealer reported failure of the high pressure fuel pump and metal in the fuel filter.

- Fremont, CA, USA

problem #2

May 122012

Jetta 4-cyl

  • 41,075 miles
While driving on the interstate at approx 72 mph, the vehicle suddenly lurched, the indicator light for the glow plug came on, and then all power was lost as the engine stalled. I was able to safely maneuver through traffic to the emergency lane and stop. The vehicle would not restart. I had refueled the vehicle approx 168 miles earlier and had been running at highway speeds the entire time until the vehicle malfunction. I have a 2010 VW jettasportwagen tdi. Diagnostic tests run by the VW dealer two days later revealed that the high pressure fuel pump had disintegrated, sending metal debris into the fuel filter and throughout the fuel system. The vehicle had undergone a 40K service just three days prior by a VW dealer.

- Winchester, WI, USA

problem #1

May 092012


  • 47,627 miles
I'm was driving up hills with 38 mph notice that glow plug light flashing the car lost all power almost instantly. Fortunately I was able to managed the car to emergency lane. Lucky that I'm not on the freeway and I didn't have my 6 years old son with me at that time. This is a safety issue that we need to address to vwgoa so they can do a recall. You can find 100 or more same failures at www.tdiclub.com, some of the member had to replaced the hpfp twice. Dealer found hpfp failures. Metal found in the fuel pump due to hpfp self-destruction. Repaired and paid for by VW. Replaced the whole fuel system, tank, 3 fuel pumps, all lines and hoses.

- San Jose, CA, USA

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