hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,329 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Jetta miscellaneous problems

miscellaneous problem

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2010 Volkswagen Jetta Owner Comments (Page 1 of 2)

problem #24

Jul 292016


  • 73,433 miles


The car radio does not work. No display. No power. First was an intermittent problem when starting up the car, no display or radio power. Now no radio or display anytime.

- Rochester, NY, USA

problem #23

Jun 202016


  • miles
The air conditioning compressor has failed. It's about a $1,000 to fix and is a component in a 2010 Volkswagen Jetta tdi. I've heard this is a common problem with this model.

- Sudbury, MA, USA

problem #22

Apr 052016


  • 126,000 miles
Radio failure: Radio was working regularly and stopped working upon turning on the car. Display is black.

- Madison, WI, USA

problem #21

Oct 022015


  • 38,000 miles


Dead radio and battery has parasitic drain my radio died. The screen went black while driving and it has not recovered. Since then I have had battery drainage problems. One of the fuses, #42 I believe, has blown and I have tried to replace it, but it blows again as soon as the car is turned on. There are a number of online forums documenting this and similar radio problems with this vehicle. Here is one: www.cargurus.com/cars/discussion-T36009_ds552583 here is another: devforums2.tdiclub.com/showthread.php?T=389797&highlight=2010+Jetta+dead+radio

- Mill Valley, CA, USA

problem #20

Sep 012015


  • 53,000 miles
The tail lights and brake lights were not working. Discovered during annual state required inspection in September 2015. I was driving the vehicle regularly on rural, city and highway roads without tail and brake lights and was unaware. A repair to the electrical wiring was required. Addtionally, the trunk latch was only working intermittently prior to this repair. Since the wiring repair was made, I have had no issues with the trunk release not working. The rear passenger door on the drivers side doesn't lock and unlock when you depress the keyfob or the button in the car to lock all the doors. This is a very infrequently used door and it is the door used the least in the vehicle. Dealer states it is a bad door latch. I have not repaired it. It doesn't always open from the outside, sometimes I have to reach in and open it from the inside to get the door open. On 01.12.2016 the car radio stopped working. The fuses are good and intact. The bluetooth no longer works since the radio doesn't work. It is completely out of service, nothing works on the radio. I relied heavily on the bluetooth for hands free phone calls since the vehicle is manual transmission. Vehicle was stationary when discovered. Vehicle has approximately 55,000 miles on it.

- Annville, PA, USA

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problem #19

Nov 132015


  • 83,000 miles
I was driving and the radio just stopped working. The handsfree for the radio is not working as well. I was driving on a local road at the speed of 25-30 miles per hour.

- Edison, NJ, USA

problem #18

Oct 032015


  • 114,000 miles


Radio in 2010 Jetta tdi stopped working. It looks like it has no power but all fuses check good. There is many many of these same issues with the delphi radios in the Jettas in 2010. Follow this link to see the many owners that have been turned away with there faulty radios. The main safety issues is there is no longer the use of hands free cell phone using the bluetooth option. When my radio failed I drove the car on a Saturday morning and everything was in working order. When my wife got in to go to the store 30 min later the radio was completely dead. www.cargurus.com/cars/discussion-T36009_ds552583

- Chickamauga, GA, USA

problem #17

Aug 032015


  • 88,000 miles
Drove car to work 0630, stereo worked fine. Left work at 1915, when I started my car, the stereo did not come on, screen was black, no sound. Thought maybe it blew a fuse. On my way home, the stereo started working again, just popped on. As I continued to drive it went off again, but loud a rhythimatic beat started thorough out each of the speakers, sounded like somebody hitting a microphone that was on! I arrived at my house shortly after that noise started (thankfully) and turned off my car. Removed the keys from the ignition but the loud noise did not stop!!! I had to open the hood and pull out some fuses to get it to stop! two weeks after this happened, my car died when waiting in a drive-thru. We had to push my car. My car would crank but not start. Nothing inside the car would work. I called my husband, he opened the hood, unhooked a fuse and it started! the next day my car was dead, had to put it on a battery charger. I'm afraid if I replace the stereo, it too will go out and possibly short out other electrical items in my car. As of now, the stereo is in place but unhooked and my battery is fine. There must be a reason why this is happening too so many people with the same stereo.

- Castle, OK, USA

problem #16

Aug 262015


  • 110,000 miles
Car worked fine the evening before. Started the car without incident the next day and the radio didn't work. There wasn't any screen or noise. The phone didn't work either. The fuses were checked and all were good. The radio (delphi P/N 28252585, VW # 1K0035180 ac), was taken out and all connections were good and tight as well. There are different websites filled with examples of this radio failure and VW reconstructing a proper unit for 2012. Please be proactive and search the web for yourself and as part of doing your job. I see no reason this isn't a recalled item. Please explain this to me and include both your name and title. I am awaiting your reply. Thanx

- Benicia, CA, USA

problem #15

Aug 172015


  • 62,000 miles
I have owned this car since purchasing new in Oct 2010 with the dealer doing all the maintenance work on it. On 8/30/13 the radio went dead, dealer replaced at no cost to me. This morning 8/17/15 I again have a dead radio, same as before, I called dealer and asked when they replaced the prior one and it is almost 2 years to the date! this time they said I would have to pay to replace it (I have never had a factory radio go bad in any car I have owned in 30 plus years of driving cars). I can live without the radio, but I like the safety of having the hands free bluetooth to talk on the phone. I have been thinking about purchasing a new Jetta for myself and giving this one to my teenage son, but I think I better unload this one if the radio is going to keep dying every 2 years. Btw when I bought the car, the manager of the dealership told me VW wanted to increase its market share. Hereż's a hint VW - you will not increase market share if you will not stand behind your whole product. You obviously have a problem here with this radio unit; do the right thing by replacing the units as they fail.

- Lake Mary, FL, USA

problem #14

Apr 272012


  • 20,000 miles


Over the past 4 years every door one by one the door lock actuators have failed and need to be replace. I have researched on-line and this seems to be a common failure for

- Chattanooga , TN, USA

problem #13

Sep 172014


  • 78,000 miles
I purchased a 2010 VW Jetta just over a year ago at this point. I loved it at first, it's a clean diesel. Within 3-4 months of owning it the stereo has gone out. VW has chosen to ignore this issue even though it's a known issue! it's draining batteries, causing electrical and fuse issues which could lead to substantially more dangerous issues in the future. Please help those of us who are fighting this battle. It's 100S if not 1000S to get fixed and it's absolutely unreasonable.. www.cargurus.com/cars/discussion-T36009_ds552583

- Penrose, CO, USA

problem #12

May 042015


  • 47,000 miles
Hands free/bluetooth/radio not working. Screen went dead suddenly. Fuses checked and all are ok. Inability to use audio unit is a safety issue. Called East coast VW in englewood, NJ and dealer stated car out of warranty. Car is a 2010 VW Jetta with 47,000 miles. Volkswagen of America contacted to no avail. Logged complaint with better business bureau. Battery replaced due to drainage.

- North Bergen, NJ, USA

problem #11

Aug 122010


  • 6,200 miles
The left turning signal blinks when using the right turning signal. Sometimes nothing happens when using the right turning signal. Sometimes the left turning signal blinks a few times before the right turning signal blinks. This is intermittent with no indication when it will happen. Often it will occur on regular basis for a few months, then start working normal again for a few months.

- Lombard, IL, USA

problem #10

Jun 112015


  • 286,000 miles
Incident occurred when approaching an intersection. Engine died as if the car ran out of fuel. Tried to restart the car but the car would not turnover. It would only crank. Acted like it ran out of fuel but there was half a tank of fuel.

- Pacific, MO, USA

problem #9

Jun 012015


  • 104,635 miles
VW 2010 tdi - radio dead. Completely went black, unresponsive. Discovered wrong fuse in line with radio - 15A when it should have been 10A according to spec. This over time caused the radio to fry. VW of a doesn't care about this issue and gives the standard reply that it is not under warranty. A 5 year old vehilce, with 100K miles - the radio should not be failing at this age, further, this is a 1000+$ fix. Ridiculous

- San Francisco, CA, USA

problem #8

May 152015


  • 41,000 miles
Radio went completely dead. Screen is blank and no response. Bluetooth and other features connected to the radio do work. Previous time in the car the radio was working fine. Now radio is dead and rest of car seams fine.

- Columbus, OH, USA

problem #7

Feb 272015

Jetta 4-cyl

  • 136,000 miles
While driving, my bluetooth handsfree device, including radio popped and went dead. Additionally, I have already replaced the entire fuel system, two ac compressors and the thermostat. Major issues with this model.

- Coeur D'alene, ID, USA

problem #6

Sep 082011

Jetta 4-cyl

  • 32,000 miles
Dsg mechatron unit failure: Vehicle had multiple check engine light displays. The light would come on, then go off for some time and the dealer kept telling me it was probably a gas cap issue. Finally after about 4-8 times of this happening I advised the dealer I was brining it in to get looked at. Dropped the vehicle off on Sept 8th and they have no idea when the part will come in. Have said it may be November 7th, but that is not guaranteed. This vehicle had changed gears while my wife was driving and almost made it uncontrollable for her and it is not safe.

- York, PA, USA

problem #5

Sep 012010


  • 200 miles
Vehicle stumbles usually within the first couple of miles of travel after starting the vehicle. Usually occurs during mild acceleration and around 30-45 mph. Vehicle does this very often. I have read much about this problem on line and have been waiting to hear about a fix for the problem. Sounds like VW has still not offered up a solution to the problem after many months so I now wish to file this complaint. I had conversation with VW in which I was told that this is a diesel "personality trait". well I believe this personality trait may also be responsible for several occasions of stalling of the vehicle when taking off from a start. The so called personality trait can occur when you are engaging the clutch from a standing still position. If this happens it causes the vehicle to stall. This is not safe. If true however I have no way to prove it. The only proof that is repeatable is the stumbling issue.

- Ray, MI, USA

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