Control panel fan stopped working and back passenger floor is wet.

- New Haven, CT, USA

Key gets stuck in ignition and I cant turn car off.

- Beecher, IL, USA

Trunk wiring harness has short curcuit will not open. Dealer recommend remove and replace trunk wiring harness.

- Memphis, TN, USA

Airbag light went on about two months ago. I know that many vws, including 2010 Jettas like mine, were subject to recall for clock spring. I believe my car should be included in that recall and this should be fixed free of charge by VW. Called dealership and they said it's not and that I'd have to pay the $125 diagnostic fee to have it checked out. Have read many stories of how you are receiving my complaints from VW owners about this problem. Recall needs to be expanded. Light is on all the time. Called VW customer care and they could not have been less helpful. Called yesterday and asked to speak with a supervisor. They said there no supervisor would be available until the following afternoon. Please expedite I'm very concerned about my safety and driving this vehicle. Have been loyal VW customer since 1998 but given this experience and the company's recent ethical malfeasance, am not surprised the company is struggling to stay afloat.

- Morristown, NJ, USA

My 2010 Jetta wolfsburg's locks do not work whenever it rains - driver's side door is locked when unlock car, but other doors are unlocked. Have to use key to open door. Furthermore, the passenger door on driver's side does not lock at all so can be opened when parked at a light, etc. The car has a sunroof and when rains condensation builds up around passenger side door and window on driver's side (have seen mildew and mold growing so clean after ever rain). Radio was working and died during rain. Fuses are ok. Dealer says radio is dead and $900 to replace with a factory one. I am concerned about side airbags working along with being able to open a door that should be locked.

- Indianapolis, IN, USA

I am truly not sure. It is going into the shop tomorrow. Although, I just purchased it used, and when I park it on a hill. It makes this odd sound as if the body is going to fall apart? I smell a burning metal smell as well. It was parked on a hill so it was stationary, just not sure what it is. I know it is used but I only had it for 1 month!

- Whiting, NJ, USA

Vehicle was being driven down the highway when the vehicle suddenly went to neutral almost causing multiple crashes attempting to move over to the side of the road as it was impossible to accelerate. It had to be towed to a Volkswagen dealership as it was not possible to drive and was told the mechatronic unit has failed and have been quoted $2,360. This is a complaint because there was absolutely no warning or concern if this becoming an issue and the failure of this device could have cause serious injuries.

- Delano, CA, USA

Sunroof exploded while traveling 70 mph on highway. No nearby vehicles, no obvious source of impact. Sunroof was in the closed position. Glass mostly contained above sunshade (which was closed) but some fell through air slots at the front. Very loud bang, like a gunshot when it exploded. Outside temperature was 56F, just crossing snoqualmie pass in wa state around 1pm.

- Kennewick, WA, USA

While the vehicle was in motion, the speakers made a loud pop and the entire stereo system stopped working (radio was not on). This included bluetooth and all hands-free functions for communication. Though the radio is not a safety issue, the bluetooth hands free function is vital, and it will not work. I've called VW and had it looked at, and learned that VW is aware that many of their 2010 VW Jettas were made with faulty radios. There are hundreds of reports of this same issue, and VW refuses a recall. Multiple VW employees said this is a common problem with this model, but the company will not take responsibility. I've quoted replacement cost and it falls between $700 and $800 to replace the system and have the ability to use my hands free function that was part of the reason I bought the vehicle. I've been fighting this for a few years, hoping VW would take ownership, but they still have not issued a recall.

- Mcdonald, TN, USA

While driving anytime that we would slow down or put the vehicle into reverse the vehicle would go randomly in neutral. It was randomly this would happen and became more frequent. Took it to a dealer and they said we would have to have the transmission replaced soon. Right before this their were about another $3,000 worth of issues we had to fix.

- Dixon, MO, USA

Key gets stuck in the ignition frequently! it gets stuck and will not turn far enough to turn on and it also gets stuck where you cannot turn it off! I have to wait several minutes (up to 30 min) to try again to start or turn off the car. This is a waste of my time and I will never recommend any VW vehicle ever again!

- Provo, UT, USA

The key can be removed from the ignition while the transmission is not in park allowing the vehicle to roll if on a hill. This is ongoing

- Atlanta, GA, USA

I was driving my vehicle on the highway around 9 or 10am it was clear and sunny. Traffic was moderate I was going about 45mph. The vehicle in front of me slammed on there brakes and came to a complete stop. I was at least 3 or 4 maybe more car lengths behind them when I saw them brake. I wasn't worried about stopping as I had plenty of room but when I went to slow down I ended up pushing my break peddle all the way down completely down to the floor, yet I was not braking than as I got closer I tried to swerve to the left to the shoulder because w were on the far left inside pane the carpool lane. When I tried to turn the steering wheel I seemed to be locked I then tried to turn to the right and again I was locked. So I braced for impact because my breaks were not braking and I could not turn M steering wheel to avoid the accident and I ended up spamming into the back of there SUV going roughly 45mph. My speed never slowed any. My car was totalled spilling radiator fluid all over the roadway. He to be towed. I was essentially rendered hopeless unable to slow down or stop and unable to swerve neither direction so I oul at least avapid hitting the car on font of me. I was unable to avoid this accident that would not have been even thinkable had the brakes no locked and the steering wheel not locked. I was given a ticket for rearending them. I a few months later did a search and found that this Jetta had a recall stating the ABS system malfunctions yet I never received notice. I today checked VIN number and now it states no recall. Please help. This accident uas caused me lots of issues. Even today I still am without a vehicle almost 1yr later. I do no have pictures or reports to upload but a state patrol officer did do a collision report yjat is available. I just dont have the money for a copy.

- Marysville, WA, USA

With the automatic transmission in drive the key can be removed from the ignition. It has been this way for years. A few years ago the car rolled back into a driveway wall causing some damage after departing the car.

- Atlanta, GA, USA

My car was stationary. I put my key into the ignition to start the car and at first it wouldn't turn but then it did and started. Drove from work to home and then put the car in park. Tried to turn the car off but the key would not turn. Car was stuck on and running.

- Nashville, NC, USA

I purchased a used 2010 VW Jetta in 2016 with 52000 miles. One month after purchase I started having problems with transmittion. I had it diagnosed by VW dealer in July 2017

- Bridgeport, CT, USA

Not able to turn key in the ignition. Sometimes not able to start car. Sometimes not able to turn car off.

- Tulsa, OK, USA

We have been victims of the well known long standing ignition key stuck issue on these vehicles. She stalled the car in the intersection then tried to restart but the key was stuck. Fortunately a couple nice guys helped her push it off the road and I was later able to get the key to turn and get the car home. When I got the car home it took me nearly 30 minutes to turn the car off. VW has known about this problem for some time but they refuse to fix it. So I'm spending yet another weekend fixing this piece of junk. German engineering is just another way to say collection of stupid ideas. For example they twist the heads off the bolts that hold the problematic switch in during manufacture. No I'm not kidding folks.

- Powhatan, VA, USA

Ignition system keeps failing. Car keys get stuck and car won't turn off and having a hard time tuning the key to start the car. Each time the car is parked and the steering lock is disengaged.

- Albuquerque, NM, USA

Key gets stuck in ignition when turning off the engine. Vehicle will not turn off. Vehicle was stationary with emergency brake applied.

- Currituck, NC, USA