Notes: Digging through the long list of NHTSA complaints about a sudden loss of engine power and the high pressure fuel pump failing, it's never good to come across the "my car (with a cold engine) set itself on fire in the middle of the night" complaint.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Jetta accessories - interior problems

accessories - interior problem

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2011 Volkswagen Jetta Owner Comments

problem #1

Apr 252011


  • miles


Upon picking up my child from daycare today, I inspected her carseat. I found the "superlatch" latch strap was visibly loose. I checked for movement at the belt path and found approx 2" of movement. I immediately tightened it down and checked for movement again. There was no movement. I put my child in her seat and adjusted the harness. I then put my other child in his carseat. Afterwards, I checked the beltpath of my daughter's radian xtsl again. By this point there was abt 0.5" movement (still an acceptable install, but looser than it had been less than 2 minutes earlier). I tightened it down again and drove my children home (abt 4 miles or 10 minutes). Upon arriving home, I noticed that the sl latch strap was visibly loose again. When I checked it at the belt path, there was abt 1.5" movement (more than the 1" of an "acceptable" install). Since I do not know what is causing the loosening, nor how to stop it from happening, I have reinstalled the carseat using my vehicle's seatbelt. I will not risk my child's life by using the seat improperly installed. The carseat is a sunshine kids radian xtsl, model number us 19500 (not available as a choice on the next page of this form) and was manufactured in 10/09. It is installed rear-facing, passenger outboard, in a 2011 VW Jetta sportwagen. (related vehicle information: Model year=2011, make=Volkswagen, model=Jetta sportwagen).

- Highland, CA, USA

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