Notes: Digging through the long list of NHTSA complaints about a sudden loss of engine power and the high pressure fuel pump failing, it's never good to come across the "my car (with a cold engine) set itself on fire in the middle of the night" complaint.


really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
42,660 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Jetta electrical problems

electrical problem

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2011 Volkswagen Jetta Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #78

Dec 272015


  • 70,000 miles


Driver side low beam not working. The headlights were replaced but this did not fix the issue. The problem might be with faulty parts or electrical.

- Gainesville, FL, USA

problem #77

Dec 192015


  • 46,000 miles
Lights started randomly going out, and control center started naming several different bulbs that were out. When taken to dealer nothing was wrong. I took car home and everything was fine. The next morning car acted up again, so I video taped it and took it back to dealer while leaving running so they could see. This time their computer recognized the fault, which was a faulty fuse panel that was melting yet not tripping fuse.

- Eying Ton, VA, USA

problem #76

Dec 162015


  • 80,000 miles
The right half of my Jetta lost all of its exterior lighting suddenly. The vehicle was taken to the university Volkswagen dealership here in seattle. It was determined that fuse SB16 aka F16 melted causing the fuse panel to also melt. Repair involved replacing fuse panel and new updated version of SB16 fuse. This fuse was the subject of NHTSA campaign id number: 13V569000 in my 2009 - 2011 Volkswagen tiguan and the 2009 -2010 Jetta. It seems that this has been happening in the my 2011 Jetta.

- Seattle, WA, USA

problem #75

Nov 302015


  • 50,000 miles


Automatic car was "parked", turned off. Key removed, though it was not in P. emergency brake works and applied, but may not have been applied all the way. Rolled back across the low low grade parking lot and our white car bumped a... black Porsche! doesn't appear to be any damage other than paint smudge/transfer from the bumper. Normal safety feature where the car needs to be in park before the key comes out isn't working properly. Any advice on how to fix this" if possible myself? is this something I can get the mfg to pay for" it's not under warranty. It's under a 3 yr power train warranty, but pretty sure at best this is a only related to a transmission issue, not directly a transmission issue. No recalls as of now for this on my vehicle. Any advice is appreciated.

- Carlsbad, CA, USA

problem #74

Oct 302015


  • 90,000 miles
The contact owns a 2011 Volkswagen Jetta. The contact stated that while driving at night, the front driver and passenger side exterior head lights and the rear driver side tail light became inoperable as the lights out error message displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

- West Allis, WI, USA

problem #73

Oct 242014


  • 79,990 miles
Another instance of the VW radio ceasing to function even though the fuses are not blown. Radio with touch pad stopped working, no voice recognition or car speaker output when connected with the blue tooth. Not sure exactly how it happened as I only occasionally use the handsfree and hardly ever use the radio.

- Montgomery, TX, USA

problem #72

Apr 032015


  • 50,000 miles


While driving with approx. 50,000 miles, the radio popped and completely died. The radio, along with the hands free phone capability are now inoperable. The vehicle was taken to two (2) separate Volkswagen dealerships and each verified that the fuses were in tact and it was a faulty radio. The broken radio is actually still drawing power from the battery which causes frequent dead batteries. I have already replaced two (2) batteries in the last year. This poses a safety concern because the battery could die at anytime and leave the driver stranded. There have been numerous complaints about this same problem which warrants a recall before anyone else gets hurt.

- Wichita Falls, TX, USA

problem #71

Jul 242015


  • 49,000 miles
The horn changed sounds for a few weeks then stopped working all together. It's a safety issue when driving on the highway and in other areas when you do not have a horn. I've seen on this site that others have had the same complaint.

- Cohasset, MA, USA

problem #70

Jul 062015


  • 48,800 miles
At approx. 48,800 miles while driving I heard a pop and the radio died. Radio & hands free phone no longer work. VW dealer charged $125 to tell me that it was dead, suggested purchasing a new radio ($1500) or an after market one. Too many people with the same make, model and year have had the same issue as posted on numerous sites. It's a safety hazard with the loss of the hands free telephone.

- Cohasset, MA, USA

problem #69

Aug 072014


  • 15 miles
Car stereo went blank in my 2011 sportwagen tdi. It will not power up at all. Checked the fuses and they are all good.

- Alexandria, VA, USA

problem #68

Aug 142015


  • 89,155 miles


Radio popped and went dead causing a amperage drain on the battery. Fuses have been verified as good but the radio will not turn back on even after resets.

- Loganville, GA, USA

problem #67

Aug 132015


  • 54,000 miles
Headlights went off while car in motion and would not go back on. The consequences of that happening if at a high rate of speed is disturbing to think about.

- Downingtown, PA, USA

problem #66

Mar 122015


  • 65,000 miles
The ignition switch wont allow the key to, turn to turn the vehicle off.

- Tucson, AZ, USA

problem #65

Jul 302015

Jetta 4-cyl

  • 72,300 miles
Random exterior lights were non-functional with multiple dashboard notification errors. Took vehicle in for service and was told that a bad fuse had shorted out and melted the fuse box causing the problem. Fuse box must be replaced due to overheating of bad fuse. Repair place said this is a known problem with Volkswagen and certain models had already been issued a recall.

- Nashville, TN, USA

problem #64

Jun 152015

Jetta 4-cyl Diesel

  • Automatic transmission
  • 82,100 miles
While driving, radio/cd/hands free telephone died. Screen flickered and then went blank, no power to all these functions. VW repair said this model of radio installed on this year vehicle was a common problem, and that the radio unit is dead and will need to be replaced ($668 plus tax for a replacement by dealer). Plus an install fee. An ungodly price for a replacement radio that is only 4 years old. There are numerous complaints and threads out which warrant a recall. I use the hands free constantly for work and not being able to will make me have to use the phone in an unsafe manner. Safety is paramount. Update 9/15/15

- Oceanside, CA, USA

problem #63

Jun 172015


  • 60,000 miles
In the process of driving the vehicle the engine along with all systems in the vehicle shut down with no warning. There was no electrical power whatsoever in the car and there was no indication that anything in the vehicle was working. It should be noted that a new battery was installed in the vehicle approximately 2-3 weeks prior to this incident. The car had shut down on two previous occasions, but was parked at the time. In each instance electrical power was restored in approximately 40 minutes with no action taken. The car was given to the VW dealer where VW specialists examined the vehicle. The problem could not be duplicated. After 3 days they were 90% positive that a module in the steering column had failed. VW of America did not feel that the failure was a manufactures defect nor the fact that the car shuts down completely while being driven constituted a serious safety problem.

- Essex, CT, USA

problem #62

Mar 182015


  • 38,414 miles
The car loses power, stalls then it dies. At times it speeds up, and stalls dies without warning. Loses all power, found recall in reference to this issue. VIN# matches series, matches date, and place where the car was made, except for the last few digits. Recall 11V19600, and VW will not replace harness to electrcial fuse and circuit breaker. I need to help to get this resolved. I have been battling the dealer and VW of America since 03/20/2015 until today 06/26/2015

- Santa Ana, CA, USA

problem #61

Jul 152014


  • 35,000 miles
The contact owns a 2011 Volkswagen Jetta. While driving at 50 mph, the vehicle suddenly lost power and was unable to be driven. The glow plug light illuminated prior to the failure. The failure recurred several times. The vehicle was taken to a dealer several times and was repaired, but the failure recurred. The manufacturer was not notified of the issue. The VIN was unavailable. The approximate failure mileage was 35,000.

- Sun Valley, ID, USA

problem #60

May 282015


  • 30,300 miles
Touch screen radio died inexplicably, weird knocking sound from speakers

- Manassas, VA, USA

problem #59

May 212015


  • miles
I love this car but for the last year I have been replacing lights bulbs every three months. Now I have running lights going out, no turning signals, tail light flickers, there is something that is wrong with the electrical wiring in this car.

- Gorham , ME, USA

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