Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
30,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta drivetrain problems

drivetrain problem

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2013 Volkswagen Jetta Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #9

Dec 022013


  • 17,650 miles


Upon take off the car jerks, and U drive the car on interstate under cruise control the car jerks multiple times, the 1st incident and then here recently, driving down the interstate at normal rate of speed car jerks without warning and giving gas at passing a vehicle on interstate it will jerk and act like it will not go will jerk and jerk like it is not getting gas and I had a full tank so I have took the car in number of times and says can't find problem and the representative will drive the car and never happens with them I am about ready to give car back this issue has been going on too long, the car does this with no warning and it will scare U it jerks so hard I have by now got used to this but I am sick of it and needs to be resolved I owned a 2011 Jetta with no problems ever since I have had this one this incident has happened and nobody knows what it is!! maybe ya can help please!! I have been sitting at the dealership letting them check it out for the issue and have heard of others but no one has reported it this could become a issue if the car does not go upon acceleration could cause an accident or death!!

- Locust Fork, AL, USA

problem #8

Dec 172013

Jetta 4-cyl Diesel

  • 19,000 miles
I was driving the car approximately 40 miles per hour on a straight road, when all of the sudden the engine lost power and I started coasting in the middle of traffic. I would press the gas and the engine would rev, but no power would be delivered. It was unlike anything I've experienced before with the car. It was like I was in a false neutral, the rpms would increase but the car would not accelerate when I was pressing the gas pedal. Since the car would not regain power, I was forced to coast to a halt in traffic. When I tried to remove my key to power down the car, it would not let me take the key out of the transmission. It was as if the car thought that the transmission was not yet in park even though it was. After a few seconds I was able to remove my key, when I turned the car back on, the problem seemed to go away.

- Fargo, ND, USA

problem #7

Oct 092013

Jetta 4-cyl

  • 2,998 miles
The Jetta was being test driven by qtm from voa with passenger rick nelson, service manager of bob baker Volkswagen VW when getting on the 5 freeway on the las floras on ramp when the car shifted between 3rd and 4th gear the engine missed. The qtm comments on the miss and states that he doesn't think it triggered a full misfire, but then inquired to rick nelson about the tsb that lisa has regarding misfire, tsb 01-13-14. Qtm also experienced and acknowledged loss of power and throttle response at approximately 60 mph while he was driving North on the 5 freeway. The qtm and rick nelson agree to open a vta and the qtm states that he will take it over and put his notes in it. These are the issues that I continue to experience with the car and why I brought the car in for service. The odd thing is that the service invoice generated and given to me stated that there were no issues found during the test drive. The statements on the service invoice are fraudulent and in direct conflict with the statements made by the qtm and service manager during the test drive. I continue to experience the car missing while in sport mode and loss of throttle response while in drive.. the status of the vta and its contents are under investigation. As far as the reputation of the qtm from voa and the dealership and its service department at bob baker VW, I think their fraudulent statements on my service invoice speak for themselves..

- Carlsbad, CA, USA

problem #6

Jun 122013

Jetta 4-cyl Diesel

  • 90 miles


My vehicle when entering traffic has a delay of 1-2 seconds when trying to accelerate from a stop. When I am trying to get on/off a highway and that delay happens, the traffic has to slow to keep from hitting me as by the time it happens then surges, it is too late to stop. My speed needle was so inaccurate and bounced so much I got a speeding ticket. It was 14 mph off. They replaced the cluster, but now both the tachometer and speedometer bounce enough to not be sure your speed. Electronic fan stayed on for the entire 90 minutes I was in a coffee shop after driving only 5 miles and had been running ac. Ac when not on full fan will have periods of hot and humid like the system temporarily shuts down, and of course, the car hops and surges at slow speeds in addition as you are decelerating with the foot off the accelerator, it will jerk you down as it shifts down.

- Cheney, WA, USA

problem #5

Jun 132013

Jetta 5-cyl

  • 2,900 miles
Engaging vehicle into first from a stop, would not go, it was stuck in reverse for a minute. Finally went into first after playing with the shifter and getting it unstuck. New car, Volkswagen is pathetic.

- Horizon City , TX, USA

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problem #4

Apr 192013

Jetta 4-cyl

  • 1,700 miles
Jetta hybrid. Loss of traction while ascending steep driveway. Never happened before even with another hybrid.

- Lafayette, CA, USA

problem #3

Apr 212013

Jetta 5-cyl

  • miles


A two week old 2013 VW Jetta became stuck in reverse after being in park and then I tried to put it in drive in the middle lane of an extremely busy street in brooklyn, NY. The car would not move from reverse and had to be towed away. I heard from others this is a known defect and I want to know why it is not a registered recall with NHTSA and why I had to experience a life threatening situation for a known defect. I am not sure it will be fixed as it is currently in the VW service center.

- Brooklyn, NY, USA

problem #2

Oct 032012

Jetta 5-cyl

  • 350 miles
Dsg transmission issues: When making a left hand turn across traffic, I coasted up to the light when it was my turn, then I pressed the accelerator and the car had no power. It crossed through the intersection at approximately 1 to 2 mph. It took 5 to 10 seconds for the power to return. It felt like if you are driving a manual transmission and have the car in 4th or 5th gear when trying to start moving. This has happened at quite a few intersections. Also it happened when I was accelerating then had to release the accelerator due to a vehicle slowing in front of me, I re engaged the accelerator and there was no power for 5 to 10 seconds.

- Bay Village, OH, USA

problem #1

Oct 082012

Jetta 4-cyl Diesel

  • 110 miles
We just bought a new 2013 Volkswagen Jetta sports wagon with diesel tdi engine and dsg transmission. Driving the car home from the dealer the transmission failed at 110 miles on the odometer. It has been towed to the dealer and they tell me that the mechatronic unit has failed. The symptom of the failure was that the transmission seemed to shift into neutral with no notice and the car had severally reduced power available (less than 10 mph). Research on the internet shows that Volkswagen has had problems with this before. It seems very serious to me to have something like this fail on a brand new vehicle.

- Willis, TX, USA

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