The ignition when trying to turn my vehicle off it will not let me I have to take about 5 min to finally get the key to turn off

- Herriman, UT, USA

The contact owns a 2013 Volkswagen Jetta. The contact stated that when her son was driving, a rattling sound was heard in the vehicle. The vehicle was taken to an independent mechanic and was diagnosed that the transmission was fractured. The vehicle was not repaired and was not taken to a dealer. The VIN was included in NHTSA campaign number: 19V866000 (power train). The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

- Savannah, GA, USA

Hybrid module work shop warning. The car has now power breaks when this happens. The car under performs when the electric drive does not work. No power brakes add to the problems. My car has been repaired 2 times for the same problem. It a drive ability and safety issue. VW has not been helpful with a solution.

- Schenectady, NY, USA

2013 Jetta hybrid with 74,000 miles, started to cycle between E-mode and engine when stopped every couple of seconds, when stepping on brake to stop, would initially accelerate forward. Always completed required maintenance at VW dealer. Brought into VW service and was told the transmission needed replacing and cost was $7200. VIN was not part of the recall.

- Kingston, NY, USA

Complete loss of drive while driving, check engine light came on, gear indicator flashing "D" and a wrench. After making it to the side of the road and trying to get power back, the car would not start.

- Delco, NC, USA

Hybrid emotor (electronic traction motor ) fails at 100K miles. Can cause sudden failure and fire. VW does not consider this part as pzev and does not follow California pzev law.

- Millersville, MD, USA

Car would slip/stall when accelerating from a dead stop. Check engine light came on. Then car would not start. Dealership said it needs a new transmission assembly.

- Columbia, MO, USA

While my fiance was on way to work at around 6 a.M. she stopped at light when she went to go it bucked a little then started going when all of a sudden the car would not move in the middle of traffic. Luckily some people where around to help her push it out of traffic she got hold of me went to her started car but would not move called tow truck had it towed to VW dealer where she had purchased it and has always had her service done. While waiting for service to call I did some investigation on computer and what do you think I found yep so many complaints with same problem. So when the call came from them was told few things wrong the electric motor was dead but he said the good news it is covered by the hybrid warranty then I said ok whats the bad news was told transmission needed to be replaced, I said to the gentleman that VW new about this and they just wait and pray the warranty runs out. I refuse to pay $7700 to fix it purchased car in 2015 with almost 14000 miles in all that time she when this happened she had a total of 59000 miles. VW new they had problem did recall for a few but from what I read that does not fix the corrosion that has already happened shame on them and the dealers that sold them. These dealers need to complain to VW on behalf of there customers who came them in good faith and a fist full of money.

- Jacksonville, FL, USA

For the last 30,000 miles my vehicle has sporadically stalled out or shuddered heavily as if it was about to stall while driving at low speeds or accelerating. This month however, my vehicle stalled out and completely lost power for a few seconds while driving at low speed in heavy traffic on the interstate. Each time I was driving straight and not turning was involved. My transmission has been replaced twice and each time this did not solved the issue. These incidents keep increasing in severity and occur randomly so I do not know when to expect. I feel unsafe when these instances occur.

- Katy, TX, USA

The contact owns a 2013 Volkswagen Jetta. The contact received a notification in the mail per NHTSA campaign number: 19V615000( electrical system, steering). The dealer and manufacturer were not contacted. The contact called NHTSA and was informed that the parts were not available. The contact stated that the tire warning indicator illuminated. Also, the vehicle made hard shifts while driving at various speeds. The failure mileage was unknown. VIN tool confirms parts not available.

- Brooklyn, NY, USA

The contact owns a 2013 Volkswagen Jetta. While operating the vehicle, the direct shift gear warning indicator intermittently illuminated, which meant that the transmission overheated. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. Fox valley Volkswagen St. Charles (4050 East main St, St. Charles, il) and the manufacturer were notified of the failure. The failure mileage was 113,000.

- Elburn, IL, USA

Transmission is in need of replacement at 110,000 miles. The mechatronic unit was replaced at 55,000 miles while the vehicle was still under warranty. The condition that exists is exactly similar to what is described in the recall (34F6/4V) making the vehicle unsafe to drive. Unfortunately, the cost to repair the vehicle is more than the kbb value. It is difficult to think that 55,000 miles is acceptable for a transmission to need to be replaced. Our vehicles manufacture date is 9/26/12, missing the cut off to qualify for the recall by 5 days. When the vehicle is at a stop it wants to lurch forward due to the clutches not turning the electric engine on. The car will cycle on and off the gas engine until you are back under power. The lurching can be violent and if you don't have firm pressure on the brake the vehicle will lunge forward.

- Petoskey, MI, USA

Key gets stuck in ignition when turning off the engine

- Shelby Township, MI, USA

Transmission input shaft bearing failure at 51,000 miles

- Escondido, CA, USA

Driving on city street, the engine quit. There was no power and the auto had to be towed to a repair station. Repair was JX1 power electronic output model which was coded and adapted to vehicle. :(per brunswick auto mart document). It would appear that this vehicle engine electronic control module failed. If the failure happened on a highway during high volume of traffic a serious issue would occur.

- Medina, OH, USA

Dsg transmission shifting hard 2-3 and 3-4 with clanking you can feel. Lurching from a stop when letting of the brake. This happens mostly at around 50% throttle when accelerating.

- Cleveland, TN, USA

The vehicle stalls intermittently, losing power to the engine. At first, it began to happen monthly (50,000 miles) only while the vehicle was stationary (at stop lights or idling in the driveway). The engine would lose power and the battery light would come on, and the vehicle could be started again immediately. The vehicle also exhibited lurching acceleration at low gears. It would not trigger any codes (for either issue), and multiple VW dealerships were unable to replicate and diagnose the problem. The stalling then occurred while driving (70,000 miles), causing the steering to lock up. This occurred while on a freeway at 70 mph; the vehicle had to be pushed off the freeway by an officer and then towed. Still, the vehicle did not produce any codes. After over 1 month at the dealership service center and replacement of 4 different wires that appeared corroded, and the transmission valve body, the same issues persisted. The stalling began to happen more frequently, both while stationary and while driving, and began to trigger the epc light (80,000 miles). By this time it was clearly unsafe to drive. Not willing to rent a car for an unknown duration for the service center to attempt to replicate and diagnose the issue, I was forced to purchase a new vehicle.

- Hanford, CA, USA

Sudden loss of acceleration power at any speed without warning. On freeway must roll to a stop. No engine lights on. Mechanic unable to diagnose problem, car is not giving a trouble code. Issue occurs when vehicle is cold or hot at a stop or moving. It's been occurring twice a week now for the past two weeks. I've noticed similar complaints from other owners on automobile forums.

- Felton, CA, USA

Left work and barely made it out of the parking lot when the car made a 'clunk' and lurched in D but would not go. Large indicator light came on, put car in P, waited and then back to D. still would not drive. Turned it off and waited a minute or two. Was able to restart and drive to parking lot. Large light was out but check engine came on. Lots of transmission fluid leaked while waiting for tow truck. My VIN not in recall. 😡

- Red Bluff, CA, USA

The contact owns a 2013 Volkswagen Jetta. While driving approximately 20 mph uphill, the vehicle started to jerk and did not respond when the accelerator pedal was depressed. The vehicle failed to make it up the hill and the contact had to shift into reverse and reverse back down the hill. The vehicle was driven to the contact's residence. Upon parking and exiting the vehicle, a reddish fluid was seen leaking from the engine compartment onto the ground. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 78,000.

- Charlotte, NC, USA