Epc light comes on and off. Vehicle loses all throttle, no power. Engine is on but electrical and gas pedal no affect. Shuts down. Drive 10-20mins shuts down. Hazard

- Laurel, MD, USA

Ignition switch malfunction. Vehicle won't turn off, key cannot be removed.

- Jonesboro, GA, USA

Key gets stuck in ignition when turning off the engine.

- Arlington, VA, USA

Less than 30000 miles replaced transmission, airbag light stay on, no horn, no steering wheel controls.same thing recalled for Jetta, but not Jetta hybirds..

- Ellicott City, MD, USA

Transmission replaced, steering wheel control not working, module failed

- Ellicott City, MD, USA

Sationary vehicle off, trying to turn it on the ignition sticks making it hard to turn back on.

- Lewisville, TX, USA

Cannot turn on my car. The ignition switch will not torment

- Las Vegas, NV, USA

2013 VW Jetta, 2.5 engine, at, approx 16,900 miles. On May 8, 2018, during a right hand turn, the vehicle stopped running in the middle of a busy intersection near oakwood hills shopping mall, eau claire wi. The loss of engine power caused loss of power steering. The vehicle was stranded in intersection. Aaa was called. Vehicle was able to be re-started and cleared from intersection before aaa arrived. It was driven home. On May 9, 2018, the vehicle bucked and lost power during a right hand turn at mall drive and highway 93 eau claire.wi. Dtc's checked with none found. I suspect a bad relay or ignition switch.

- Eau Claire, WI, USA

After my Volkswagen 3 years 36K warranty was over I started having problems removing my key from the ignition. I had mentioned it to the service advisor who stated that my warranty was already lapsed and I would be responsible for the repair. In April 2018, I received a notice from Volkswagen of an extended warranty on the steering column lock housing may develop a problem of hard to remove the key or not being able to remove it all. This is the exact problem that I have been having since the manufactures warranty expired in June of 2016. In the attached letter it states that the warranty extension extended to address this problem was for 10 years or 100K whichever comes first. I currently have about 104K on my vehicle, but none the less took it into Volkswagen of the woodlands in Texas to have it diagnosed for this defective steering housing on 04/28/2018. I was advised that the steering housing was in fact defective by the technician at this dealership. I was unable to get resolution from Volkswagen customer service and contacted kathrene fox at VW executive office to see if Volkswagen would cover this defective part since I was 4K over there 100K extended part warranty which should be a safety recall not a extended warranty as outlined in there letter. I was told by Ms. Fox that VW could not cover the steering housing which is without doubt a safety hazard because I was not a loyal customer and I was over there warranty extension for this defective steering column housing by 4K. I am willing to assist you in your investigation in any way to resolve this safety issue that involves numerous vehicle. Thank you

- Montgomery, TX, USA

The horn stopped working 1 week ago. I am also replacing bulbs every 2 months. I can't use my horn and the dealer is charging me a crazy fee to fix this. I am not the only one that's going through this

- Hobart, IN, USA

Overused of soy wiring has caused hundreds of needless dollars of repair work. Wiring is being chewed about by rodents since rodents like soy products.

- Frisco, TX, USA

Passenger isnt detected, airbags wont deploy on that side. Car randomly wont detect a passenger in the seat, and will deactive the airbags.

- New Hope, MN, USA

Every time I go over 10 mph the door locks try to lock but they don't so when I brake and go less than 10 mph it happens again. During rush hour traffic they go off 50 to 100 times. It is an issue that I have seen from looking up the problem on the internet. It has affected every door in my car to the point where it has to be fixed and I am unable to open the doors from outside the car. Please help and look into this matter. It has been doing this for about 6 months.

- Costa Mesa, CA, USA

Key gets stuck in ignition when turning off the engine.

- Henderson, NV, USA

The contact owns a 2013 Volkswagen Jetta. The contact stated that the horn, alarm, and door locks failed to beep/operate as intended without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was approximately 66,000.

- San Diego, CA, USA

A year ago the vehicle would not accelerate while driving and would then come to a stop. It was taken to the dealership where they said it was a wiring issue. In the past year the vehicle will turn off when sitting in traffic or at a light. Car will not detect key fob even when new batteries have been used. Car will say no key.

- Park Ridge, IL, USA

"fuel pump defect". my 2013 VW Jetta has been randomly stalling out in mid commute within the last few months. I will be driving and the vehicle just cuts off and I have to crank the car back on and being mindful of ongoing traffic. This is increasing becoming an issue as I initially thought it was a random occurrence however as this has repeatedly occurred out of no where when I'm traveling in heavy traffic it has become very scary in an accident occuring. I saw that there is a recall on select VW vehicles however it does not include my vehicle which appears should also be immediately included as this is a serious safety issue with this vehicle.

- Birmingham, AL, USA

The contact owns a 2013 Volkswagen Jetta. After inserting the key in the ignition switch, the key was stuck and failed to exit the switch. The vehicle was taken to brandon Volkswagen (9816 E adamo dr, tampa, fl 33619) where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.

- Brandon, FL, USA

Key gets stuck in ignition and won't turn off. VW dealership is aware of issue say oo by it is a common problem. Ignition cylender was replaced once already at 32,000 miles. Now the same issue is back at 70,000 miles on the replacement part.

- Lubbock, TX, USA

Key gets stuck in position when turning off the engine. Can't turn off vehicle or remove the key

- San Antonio, TX, USA