The contact owns a 2013 Volkswagen Jetta. While driving 30 mph, the horn failed to operate when depressed. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the horn module had fractured. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 79,137.

- Great Falls, MT, USA

Horn works intermittently, causing a safety issue if it is unavailable while driving. Horn works 1 day (via steering wheel and alarm/lock activation), but does not the next day. This has been occurring on my vehicle for 2-3 months.

- Mckinney, TX, USA

The contact owns a 2013 Volkswagen Jetta. The contact stated that the horn system failed. The vehicle was taken to a dealer where it was diagnosed that the horn system needed to be replaced. The dealer did not specify what caused the horn system to fail. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 70,000.

- Glen Allen, VA, USA

The contact owns a 2013 Volkswagen Jetta. While driving approximately 45 mph, the horn failed to sound. The failure occurred intermittently and became permanent over a period of time. The failure was not related to the fuse box. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

- Stoneridge, NY, USA

The contact owns a 2013 Volkswagen Jetta. While parked on the street, the vehicle's horn would not sound and prevented the contact from warning an approaching vehicle. As a result, a crash occurred. There were no injuries and a police report was not filed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The failure recurred on several occasions. The manufacturer was made aware of the failure. The failure mileage was 4,500.

- Tucson, AZ, USA