In the following, lb/hb is low beam, high beam: ' the dashboard indicator for hb is always on, even when the steering column lever is on lb and lights are really lb. ' the turn signal dashboard light blinks fast -- like there is a burnt-out bulb -- but they actually flash fine. ' when the steering column lever is set to hb, all lights on the driver side are dead; or, the hb bulb doesn't light at all and the lb bulb goes faint. ' when I turn the lights off when the engine is running, they stay on ' say I'm driving at night all everything is fine. I turn the car off; when I start it up again seconds later, the lights are messed up finally, the lights usually stay either working or are messed up while driving, but once in a while, they will go from working to messed up or vice versa while driving. But I work at night and live only one mile from my job, so I have not had this car on the road at night for any significant length of time. The most common scenario is that the car has sat for hours; I start it, and the lights are either messed up or working fine, and they stay that way until the car is turned off and started again.

- Atlanta, GA, USA

Headlights need to be replaced on. Does not matter the quality of bulbs that we buy they're burning out at least 3 times a year. Sometimes singularly but has happened to both headlights at same time before. This has been going on for several years now

- Windham, CT, USA

After exiting the freeway and got to the overpass I had to stop, after a accelerated the engine shut down, lost all electrical power except for the radio, fortunately after the overpass was a downgrade so the car was able to coast to safety on to the shoulder. This has not been the first incident where the vehicle has lost complete power while driving in city streets. This is my wife's car, she had complained to me of the car not starting after she gotten off work, we tried to jump started it and it still would not start, so it had to wait till I got off from work. Soon as I got to the vehicle after my shift, I tried to crank start it and the vehicle started with out hesitation. While driving in the city street, after making a stop the vehicle engine shut off, I was unaware since the radio was still playing, so my wife pointed out this had been happening to her as well, even after we replaced the battery. So I took the vehicle to my mechanic and he mentioned that this could be an alternator problem, so we replaced the alternator as well, but the vehicle continues to shut down or it just won't start. I decided to check the wiring to the battery and to the distributor and after doing this the vehicle will start up again. Last episode was on 11/15/2019 as I exited the freeway on my way to work. When I got home I remembered that my wife had handed me a couple of latters from the VW dealer witch we had omitted since we bought the vehicle used in a car lot. This is how I found out that these letters where notices of the recalls on this particular vehicle. I shared this with a friend that claims he also had the same problem with a VW vehicle he owned, he explained that the problem in his unknown VW model, the electrical wiring was at fault. I'm scheduled to bring the vehicle in for a recall for the key column, witch is not associated to the problem according to VW rep.

- Orem, UT, USA

Headlights stopped working on dim. Then tailights went out. We've had the car 2 1/2 years and this is second time the headlights have went out like this. When the headlights went out, the bluetooth also wasn't working the way it had previously. Also, the windows will sometimes not respond properly. They will go the opposite way that I am directing it to do. (push for up and it goes down, for example). These incidences happen both when vehicle is moving and stationary.

- Bristol, TN, USA

The passenger side low beam went out. I replaced the bulb and it still didn't work. Then the driver's side low beam went out too. I tried replacing both bulbs at once, it didn't work. Then I checked the fuses, both under the hood and under the dash. The fuses are good. The high beams are good, the running lights, break lights and turn single lights are good. Just the low beams.

- Meriden, CT, USA

Repeated headlight failure. Driver and passenger headlight bulbs require replacement after 3-4 months.

- Staunton, IN, USA

Low beams failed to turn on. Replaced the bulbs not too long ago and the bulbs are not burned out. All fuses are good. High beams work, daytime running lights work. Low beams are not functioning properly.

- Richmond, RI, USA

Low beam headlights both went out and refuse to turn on. Bulbs and fuses are fine as well as the brights work just fine. The problem started this morning as I went to leave for work.

- Houston, TX, USA

The high beams stopped working. No indicator light on the readout, either. It was stationary. Bulbs aren't burned out, filaments are intact in both.

- Asheville, NC, USA

The door locks wont work, keeps just clicking, this is a safety feature when driving alone or stopping at red lights, anyone can enter your vehicle at anytime.the key gets stuck in ignition wont turn. Headlights keep blowing

- Gray, GA, USA

Low beam issue, I have had to replace my headlight numerous times and they keep going out without the bulb being bad

- Maplewood, MN, USA

I have 2014 VW Jetta the car has horn problem and also some electrical problem. Horn sometimes working sometimes not. This is serious safety problem should be fixed. Dealer try to charge me the diagnostic fee and also repair cost.

- Queens, NY, USA

When driving one evening, I noticed both low beams not providing light. My high beams work so I drove with them as to not drive in the dark. I was unable to see traveling on a highway at 65 mph. I had to use my high beams even with on coming traffic causing a safety issue for them also. When low beams are turned on, only a small light that does not prove any llight to see is on. I noticed this while driving. I have attached pictures of the all three light positions; day, low, and high.

- Grandview, IA, USA

After replacing three right side headlight bulbs in my 20K miles of ownership, last week both headlights went out at the same time while driving down the highway. I heard a strange noise as if a relay was continuously being triggered. I have heard lots of strange relay sounds(chatter) from beneath the dash of this vehicle. I checked fuses; though Volkswagen does not provide or publicly publish fuse box diagrams, I was able to confirm continuity on each fuse. My next step was to change the headlight bulbs so as usual I bout the top of the line bulb for the car, this didn't change a thing. I brought the car into a Volkswagen dealer who claims the bulbs just burnt out at the same time because I was using "aftermarket bulbs". in other words, I would have to bring my car into the dealer to replace simple electrical components such as bulbs and fuses. As an electronics specialist working in research and design I find the rate at which the bulbs are failing to be both alarming and indicative of a problem some where else in light power circuit (relays, shorts, tolerances). It seems like many other VW Jetta owners for 2011-2014 are having this issue. I am very unhappy with the fact that I have to bring my car in to a shop to have headlights replaced. While at the same time VW publishes no information for the vehicle owner to troubleshoot these issues on their own. Kinda seems wrong, maybe illegal.

- White River Junction, VT, USA

January, the driver side head light stopped working while driving at night on the city street (replaced light). March, the passenger side head light stopped working while driving at night on city street (replaced light). June, both head lights stopped working within a month of each other, both while driving at night on residential roads (again, replaced lights). November, both lights stopped working shortly after I left work and was less than a block away, at night. After taking the vehicle in to the dealership, dealership reports no issues, but does acknowledge ongoing problem for other owners of the same vehicle type. I do not believe this to be a light bulb issue (as implied by the dealership's service department) and I am concerned for the safety of anyone who may also encounter this problem.

- San Antonio, TX, USA

Premature burnout on the low beams. Replaced the bulbs 3 times in less than 2 years. Passenger side the first time, both the second time (9 months) and now the driver side again (6 months).

- Moore, SC, USA

Headlight bulbs continuously burnout. Have required replacement every 2000-2500 miles or less. Sometimes one side burns out only. When that side is replaced, the other side will burnout in 2 weeks or less time under normal highway driving. This is major safety defect that is known to VW.

- Hollywood, MD, USA

Repeated and frequent headlight failure/burn out. Chronic issue. Both headlamps.

- Desert Hot Springs, CA, USA

My headlights going of yesterday when I turn on I have to drive back home on dark road! this was very dissapointed situation since the dealer sell this car to me as a certified vehicle, also my car vibrates everytime that I breaking on the road that star happening right after I take the car oout of the dealer!

- Riverside, CA, USA

Headlamps and fog lamps burning out. May be bad 173 or 109 relay or wire coming from fuse box, fuse 16 is too small. May also be bad software in headlight control module.

- Caledonia, MI, USA