really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
90,526 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Routan seat belts / air bags problems

seat belts / air bags problem

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2009 Volkswagen Routan Owner Comments

problem #3

Nov 012016


  • 82,000 miles


The contact owns a 2009 Volkswagen Routan. While driving approximately 35 mph, the contact rear ended the preceding vehicle. The air bags did not deploy. The driver was shaken up and was taken to the emergency room for medical attention. The vehicle was damaged and towed to a tow yard. A police report was filed. The VIN was invalid. The failure mileage was 82,000.

- San Antonio, TX, USA

problem #2

Jul 012014


  • 110,000 miles
Vehicle stalled several times approximately February 17, 2015.then finally wouldn't start at all. Emergency road side assistance came got car started. Then while driving dashboard started blinking power was lost car cut off. Had to contact road side assistance again to have cart towed to repair facility. Could not find out problem suggested to be towed to dealer. Dealer couldn't find the problem initially then found it made repairs which I found out later it was partly due to the recall (28H1.) then approximately the middle of July 2015 car began to stall again when trying to start. Contacted vwoa made arrangement to have recall repair done again. It lasted approximately 7 weeks later September 2015 and once again the car is periodically stalling when trying to start. If this is electrical again if this problem continues to occur will it eventually loose power and disable the car all together and be in a life threatening situation again.

- Randallstown, MD, USA

problem #1

Aug 292014

Routan 6-cyl

  • 79,578 miles
Vehicle completely turns off while driving, losing all control, use of brakes and steering. It has been 4 weeks since the recall was sent out and there is still no fix available, and the company can not give any other information besides they are working on it.

- Hanover, MD, USA

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