really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
66,605 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Routan steering problems

steering problem

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2009 Volkswagen Routan Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #4

Apr 082013

Routan 6-cyl

  • 76,200 miles


Our Routan was only going about 20 mph after pulling out of parking places and turning in to main roads the power steering, brakes, gas all stop working the car becomes impossible to turn the wheel the brakes and gas both do not work and you have to coast to a stop once stopped you have put the van in park turn key off and restart the engine. This has now happened twice in a 2 week time frame extremely concerned with two young children in the back both in car seats. What happens if I am on a freeway and this happens at 60-70mph?

- Converse, TX, USA

problem #3

Feb 242011

Routan 6-cyl

  • 46,000 miles
Engine shutdown-resulting in loss of steering. During normal driving speed between 15-25 mph, engine shuts down (quits running) during turns (either direction). Male driver of vehicle is retired law enforcement, trained in emergency procedures, during failure it takes extreme effort to maintain physical control of vehicle to bring to a stop. Vehicle will not restart when shifting to neutral while moving, ignition is on when failure occurs. Vehicle can be restarted after stopping and placing in park. Can reoccur without warning. Vehicle has been at Volkswagen dealership for a total of three weeks as of this report. First diagnosis is vehicle ESC system (trouble code for faulty switch). No result. Failed again. Second trouble code indicates problem in dash assembly - waiting for parts expect another 6-10 days for repairs to start. Additional. Writers spouse lost control on 2/24 - into ditch lost a tire. Further incidents of engine shutdown over a period of two weeks during which vehicle has been in dealership for analysis until this last 3 week period. Again - during turns. The engine will shut off - no power with lost of steering control- in turns - living in West Virginia - it is a serious safety problem.

- West Union, WV, USA

problem #2

Oct 232009


  • 9,000 miles
The contact owns a 2009 Volkswagen Routan. While making a right turn at 10 mph the vehicle swerved to the right without effort. The anti-skid warning sensor illuminated on the instrument panel. After repeated brake application he was able to stop the vehicle. The vehicle was towed to an authorized dealer for inspection. The technician stated the failure was contributed to the steering angle sensor. No repairs were made because the part was unavailable. The failure and current mileages were 9,000. Updated 12/7/09 updated 12/08/09

- Lee's Summit , MO, USA

problem #1

Aug 082009


  • 1,719 miles
Driving approximately 25mph when the one month old vehicle just suddenly felt like someone slammed on the brakes. The vehicle came to a halt. The motor was still running. I got in the car again to move it out of the way and the same thing occurred. Immediately had it towed to the Volkswagen dealership. There it stayed for 13 days. The following problems were repaired/replace: Faulty transmission sensor, replaced sensor. Also, ABS steering angle sensor erratic performance. Faulty steering angle sensor. Replaced sensor.

- Palo Alto, CA, USA

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