hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
87,733 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Routan suspension problems

suspension problem

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2009 Volkswagen Routan Owner Comments

problem #4

Sep 102015


  • 99,156 miles


The vehicle's right-rear axle trailing arm broke while driving at a very low speed. The break is very clean and is located near the front of the trailing arm's cutout area, just behind the trailing arm mounting bracket.

- Wylie, TX, USA

problem #3

Aug 122015


  • 111,000 miles
In turning into a parking lot I heard a "ping" in the rear of the vehicle. I immediately felt a loss of control in the rear suspension. It was clear that the vehicle was not roadworthy at that point and we had it towed to a repair shop. We were informed that the rear axle had broken.

- Sarasota, FL, USA

problem #2

Feb 092012

Routan 6-cyl

  • 93,776 miles
Beginning on 2/09/2012 through 8/19/2013 there have been (3) incidents on this VIN of at least (1) wheel causing a severe vibration while driving. Upon inspection, the first (2) incidents revealed that the right front wheel had its lug nuts loosening while the other (3) wheels nut nuts were all tight and torqued to specs. On the last incident on 8/19/2013 (3) of the (5) right front wheel studs broke off causing severe vibration in the vehicle. Vehicle became inoperable and required a tow to the dealer.

- Maplewood, MN, USA

problem #1

Oct 272010

Routan 6-cyl

  • 47,000 miles
Since purchasing the vehicle as a new car in October of 2009 we have experienced intermittent but chronically recurring issues with violent shaking during braking on our 2009 VW Routan. To work the problem the rear brake rotors and pads were replaced by the oem three months after purchasing the vehicle. The problem persisted & after repeated visits to the dealer the front brakes and rotors were replaced by the oem at 15,019 miles on October 27, 2010. Vibration during breaking still persisted at highway speeds but was manageable. In July of 2013 heavy vibration returned. The dealer informed us all four tires had uneven wear and would need to be replaced, along with all 4 air pressure gauges. Shaking continued so we then paid to have the front rotors and brake pads replaced again at 47,300 miles (appx) on August 6, 2013. As of now the vehicle still vibrates at highway speed braking although less violently. We believe several issues are at play possibly: - inferior or defective brake rotors, both factory installed and oem replacement rotors - chronic stability issue at highway speeds - uneven wear on tires which contributed to more rapid wear and tear - near simultaneous failure of all 4 air pressure gauges before 50,000 miles. We have kept the replaced tire pressure gauges, brake rotors and pads if NHTSA would like to examine.

- Annandale, VA, USA

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