The contact owns a 2010 Volkswagen Routan. While the contact was driving approximately 20 mph, the vehicle began pulling into the right direction independently. The vehicle was taken to an authorized dealer five times for the identical failure. A front end alignment was performed twice and the rear axle was also replaced. The failure persisted following repairs. The contact was in the process of taking the vehicle back to the dealer. The failure mileage was 4.

- Lisbon, ME, USA

The contact owns a 2010 Volkswagen Routan. The contact was driving 35 mph when the vehicle began abnormally pulling to the right, causing difficulty in steering. The contact took the vehicle to a local dealer to have a wheel alignment performed and to have the tires rotated yet the failure persisted. The contact stated there were many complaints online regarding the same year, make and model as his with complaints of the vehicle pulling to the right independently. The contact was concerned of a potential crash involved with the failure occurring. The failure mileage was 200. Updated 01/26/11 updated 04/18/11

- Alden, NY, USA

The contact owns 2010 Volkswagen Routan. The contact stated that the transmission and steering goes out on the vehicle. The vehicle will stop while driving at any speed and the steering will fail. If the vehicle is turned off and re-started the transmission will work, but the vehicle will continue to shift very hard and there is a loud banging sound and it feels like someone hit the vehicle. The vehicle gives no warning before the failures occur. The dealer has inspected the vehicle and stated that they cannot find any problems with the transmission. The failure mileage and current mileages was 659.

- Coral Springs, FL, USA