fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,850 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Routan drivetrain problems

drivetrain problem

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2012 Volkswagen Routan Owner Comments

problem #2

Apr 032015


  • 17,000 miles


The contact owns a 2012 Volkswagen Routan. The contact stated that when the vehicle was shifted into reverse, it jerked and reversed rough without warning. The vehicle was taken to a dealer where it was determined that the vehicle was operating as intended. The vehicle was taken to the dealer on two occasions where the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000. The VIN was not available.

- Freeland, MD, USA

problem #1

Jan 232012

Routan 6-cyl

  • 700 miles
We have noticed that the new car has being problem shifting gears and have been taking it to the shop several times just to be told that they do not see any problems. May 2013 we have received a recall mentioning harsh 1-3 up shifts and error in the torque management software, which will apply more pressure to the clutch. We took it in and were told they have not received the recall letter yet. At some point they agreed to update the software, however that made the problem worse. The car is not moving and when we give more gas it will accelerate like crazy now as added bonus reverse is not working properly.. manufacture does not seem to take us seriously or accepting responsibilities.

- Tustin, CA, USA

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