really awful
Typical Repair Cost:
Average Mileage:
65,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. replace fuel pump (1 reports)
2001 Volvo S80 fuel system problems

fuel system problem

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2001 Volvo S80 Owner Comments

problem #1

Dec 232011


  • Automatic transmission
  • 65,000 miles


After noticing a heavy gas smell in our garage we contacted Volvo. It was explained that our fuel pump my be malfunctioning. We discovered that there was a recall on these particular fuel pumps and again contacted the dealership. They said we were not covered within the recall and would have to pay for service. Petitioned Volvo headquarters. They in turn contacted Volvo Las Vegas to fix the cracked fuel pump in our car. We pointed out the recall again but they claim that even though the problem occurred in our particular model and year and in the state claimed, our vin number is not covered under this recall. Our service is limited to an extended warranty that surprisingly ended just months ago. We took vehicle to a reputable mechanic familiar with this particular problem and he verified that it is indeed the fuel pump mentioned in recall that has cracked and is causing an extremely dangerous fire hazard. After some research this seems to be a common problem with Volvo's. Again spoke to Volvo and they refuse to fix this issue. They refuse to even look at the vehicle unless we pay $139. The general manager at Volvo Las Vegas, claims this issue will not cause any sort of fire danger and he's never seen any issue with this leak. He said that the car is built so that the gas will not pool but "drain" out of the car. Apparently gasoline draining from the car is not considered to be dangerous. When our vehicle was inspected the fuel was pooling under the passenger seats and in particular under my three year olds car seat. At this point we have no other option but to have the repairs made and pay. We've chosen to have the work done at another shop as we do not trust this the Volvo dealership. They have been extremely underhanded and dishonest in all of our dealings. Volvo is very much aware of the problem. If they weren't, then the 2001-2005's would not have been recalled. I'd have no problem paying for a repair if that repair needed to be done because of wear and tear. However, when it comes to a defect in the design and or manufacturing process it is the responsibility of the company to correct. The age of the vehicle has nothing to do with the fact that the plastic flange cracks in extreme heat. This should have been taken into account before the car was sold. This company refuses to fix a potentially deadly issue with their product. I hope there can be some solution before someone is hurt or worse. If you are having the same issue or similar problems with this company please contact and file a complaint with the NHTSA 1-888-327-4236 The Federal Trade Commission 877-382-4357 Better Business Bureau and your states Attorney Generals office.

- , Las Vegas, NV, USA

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