This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Volvo S80. The contact received a notification for NHTSA Campaign Number: 21V766000 (Air Bags). The dealer had been notified about the recall and an appointment was made for the recall repair. The contact then received a call that the appointment was cancelled due to parts not yet being available. The manufacturer was also notified of the recall and also stated that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The vehicle has a recall and Volvo told me I have to drive 8 hours to another state to get it fixed by the closest dealership. I cannot do that - I need to have it fixed locally
- Missoula, MT, USA
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- Ketchikan, AK, USA