This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Took car seats to pacific safety council to check proper installation of two car seats. Technician found granddaughters seat (base) stuck in rear facing position. Would not return to forward facing position. Technician had seen issue before so we removed base, returned bar to proper position and attached car seat. This was done with my assistance. Did not want child returning home in improperly installed car seat. Called britax with problem and issue was not resolved. My concern is the safely of seat. Is it going to pop back into rear facing position during an accident or prior? was there a change made in newer models (after 05)" if not recalled, were they aware of issue"
- Encinitas, CA, USA
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- Encinitas, CA, USA