This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been requesting the recall service of my vehicle since November 2020. I was first told by the dealership they were delayed in getting the replacement airbag but should in January. Called in January and they still didn-??t have them and after asking I was put on a list and told they would contact me. I checked back in August 2021 and was told I was still on the list. I have not been contacted by the dealership since that time and my recall is still not repaired. The nearest dealership is in the next state 2.5 hours away. I just want this completed as I-??ve been potentially driving a dangerous (to me) vehicle for over 2 years now.
The contact owns a 2006 Volvo V70. The contact received notification of NHTSA Campaign Number: 21V800000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The recall notice was issued on December 14, 2021. No area Volvo dealer has the parts to repair or replace the air bag. I have been told I am on a "waiting list" A reasonable amount of time has elapsed to repair my vehicle. Volvo Car, USA. Volvo Car, USA by email advised me to contact another local dealer in my area on March 12, 2022: "Thank you for your patience while your case was open. I apologize for any inconvenience. if your servicing dealer does not have the parts to complete the repairs for your vehicle. You have the option of making an appointment with the other dealers in your area. Our search has shown that Herzog-Meier Volvo Cars is a feasible option for you. Please find their information listed below." Herzog-Meier Volvo Cars advised me to call my own dealer, Jim Fisher Volvo since they did not have the parts to repair or replace my air bag. I contacted JIm Fisher Volvo again and they did not have the parts and I remain on their waiting list.
Message says passenger airbag is not active. Have had it fixed by dealer about 8 wks ago.. said needed to reprogram computer. Happened again today 26 May 11.
- Columbia, MO, USA
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- Ankeny, IA, USA