The contact called on behalf of the mother who owns a 2021 Volvo CX40. The contact stated that the mother was driving approximately 25 MPH, when the brake inadvertently stopped the vehicle and the seatbelt tighten the driver into the seat. There was anti-lock brake light illuminated and a message about accident avoidance city safety. The vehicle was diagnosed at a local dealer with an unknown recall failure. The vehicle was repaired and software updated; however, the failure reoccurred while driving approximately 55 MPH. The vehicle was taken to the dealer again for a computer module update; however, failure reoccurred. The contact also experienced the same failure with the vehicle while driving. The manufacturer was notified of the failure. The approximate failure mileage was 5,250

- Southport, NC, USA

On 3 occasions the brakes were seized when attempting to drive the car after being parked if the brakes had gotten wet prior to parking. There is a loud clunk and even at times grinding. The pads/rotors were replaced 2 times and it is going back in for the third time. Each time brake pad material broke off. This compromises the braking capability of the vehicle if the pads have pieces missing.

- Marietta, GA, USA