NHTSA — Visibility/Wiper Problems

2013 Volvo XC60 (Page 1 of 2)

3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,660 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volvo XC60 accessories - exterior problems

accessories - exterior problem

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2013 Volvo XC60 Owner Comments (Page 1 of 2)

problem #24

Nov 302023

XC60

  • miles

A D V E R T I S E M E N T S

Water enters from the front of the windshield while driving.

- Austin, TX, USA

problem #23

Jun 072023

XC60

  • miles
Several ounces of water leaking onto drivers hands on steering wheel from top of windshield when braking in adverse weather conditions is a severe and dangerous distraction to driving and braking. Condition first noticed in first heavy rain storm soon after using drive-through car wash, and persisted and worsened steadily thereafter. This condition is particularly dangerous as it occurs only when driver attempts to slow the vehicle at an intersection, and water in the roof flows forward into, and fills, the cavity that contains the top edge of the windshield with a large quantity of water which then flows onto the driver's hands and lap with no warning. Dealer is aware of defective windshield seals common to this year and model but will not assume repair beyond warranty period.

- Palm Beach Gardens, FL, USA

problem #22

Feb 142023

XC60

  • miles
Water leaking every time it rains. Running down the windshield on the inside and making it difficult to see and dangerous as I-??m having to wipe while I-??m driving.

- Wake Forest, NC, USA

problem #21

May 162022

XC60

  • miles

A D V E R T I S E M E N T S

While driving in the rain, water leaked in the through the top of the windshield, dripping on me and running down the inside of the windshield. This is a distraction for the driver to deal with the shock of getting wet while driving, as well as, and most importantly, a major visibility issue to have to deal with water on the inside of the windshield that impacts the driver's line of sight. I have read online that this model vehicle (and similar) has a known issue with the adhesive securing the windshield in place breaking down over time. If this is not corrected on my vehicle, the windshield could come loose and detach from the vehicle. It is *shocking* that there is not a recall in place for this model and similar vehicles impacted.

- Herndon, VA, USA

problem #20

Mar 122022

XC60

  • miles
The issue is with the windshields separating from the bonding agent ( not sealing ) it is cause for a safety issue not only because it is loose and can move when pushed up, but water is entering the vehicle through the top part of the windshield and entering the electrical controls for the lights and sun roof causing a potential short or shock hazard, not to mention ruining the interior of the vehicle, ( headliner, mold..etc..). I and many other's ( see link below) feel it is necessary to have Volvo make the replacement of windshields in their vehicles. https://beranek.agrrmag.com/2015/04/volvo-glass-bonding-issue/

- River Edge, NJ, USA

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problem #19

Dec 272021

XC60

  • miles
Yesterday ice-cold water was dripping onto my lap while I was driving (distracting), as well as obstructing my vision while it ran down the inside of the glass. In addition, water collected at the footwell made it soggy and being that it was 5 degrees overnight it was frozen solid making the break pedal almost non-functional.

- Burr Ridge, IL, USA

problem #18

Sep 182021

XC60

  • miles

A D V E R T I S E M E N T S

Water is leaking down the inside of the windshield while driving in rain. It comes from the top edge and streaks down the drivers side (left side). I spoke with a mechanic that services my vehicle and was told if it was a sunroof drain issue it would be coming down the pillars and getting on the floor. They were confident that it was the windshield that was leaking and referred me to a local auto glass business for repair. I read on a car forum about other Volvo car owners having the exact same problem with their Volvos that are around the same age as mine. It seems to be a glass adhesion failure that consistently occurs on the top edge of the Volvo OEM windshields. The forum is located at https://beranek.agrrmag.com/2015/04/volvo-glass-bonding-issue/ I also contacted Volvo about what I had found and having it covered by them, and they asked me to first get it inspected by a Volvo dealer before they would decide whether or not they'd pay for the repair. I spoke with someone in the service department of my nearest Volvo dealer and they wanted to charge me $300 just to inspect it. The date of the incident I'm giving below is the date that I first experienced the water running down the inside of the windshield while driving. Thankfully I had something within reach to wipe it with as I was doing 60 MPH on the interstate highway.

- Vancouver, WA, USA

problem #17

Dec 012019

XC60

  • miles
The problem started 2 years ago and has progressively become worse. The original windshield is leaking water, which drains down inside the A-pillar and windshield. Water also leaks into the air-bag in the A-pillar, and moisture may come in contact with the electronic parts in the dashboard, creating a safety issue and a potential fire hazard. Last year I contacted Tucson Volvo for help, and they referred me to JD Auto Glass (520-370-6599). The local dealer refused to take any responsibility for this safety defect. There have been heavy rains recently in Tucson, and water is dripping onto my lap while I am driving, and trying to wipe the dashboard dry. This causes a major distraction and obstructs my vision, since the water continuously runs down the inside of the windshield glass. Yesterday I contacted Tucson Volvo again, and they referred me to Tony's AutoGlass (520-889-2422). The Owner/Manager of Tony's AutoGlass informed me that leaking windshields are a very common problem with Volvos. I believe this is a very serious safety defect, and am seeking help from your office. Thank You!

- Tucson, AZ, USA

problem #16

Jul 112021

XC60

  • miles
The windshield leaks in rain.

- Ballwin, MO, USA

problem #15

Jul 082021

XC60

  • miles
Noticed rain entering car from front windshield on the driver's side. Car was taken to an auto glass company thinking it was a seal. The technician showed me that there was no seal on the top of the windshield. He informed me that if I pushed the top of the windshield up I could confirm the seal was broken. He suggested I take it to the dealer ship because this was not a new issue. When I took it to the dealership the female auto adviser said she had not heard of such a problem. I contacted Volvo and was informed I needed to take it to the dealership for them to diagnose but did not indicate whether or not they would correct the damage.

- Scott, LA, USA

problem #14

Apr 262021

XC60

  • 120,000 miles

A D V E R T I S E M E N T S

Upper seal on the front windshield has failed. Water leaks on the inside of the car on drivers side, into the upper light console and on the passenger side. The vehicle has always been garaged and is otherwise in great condition. The windshield is the original factory installed windshield.

- Salt Lake City, UT, USA

problem #13

Mar 022021

XC60

  • 47,850 miles
When raining outside water drops inside on the driver from the top of the windshield above the steering wheel. This just started on a 7.5 year old car but with only 47,850 miles. This is a safety issue because the driver is getting wet and is totally distracted and, if ignored, the body will rust, loosening the windshield.. the car cannot be safely driven in the rain with this leak and it cannot be left outside at all if there is any chance of rain, unless the windshield is covered with plastic. If I ignore this the car will rust around the windshield so as to weaken it's role as a part of the safety construction to protect the occupants in a crash.

- Potomac, MD, USA

problem #12

Apr 012020

XC60

  • 120,000 miles
When it rains, water leaks from the top of my windshield down into my car. It is getting progressively worse. Water starts to stream down the inside of my windshield causing me to have to take a towel and wipe it down as I am driving to see. The water also drips down onto the consul and onto the driver and passenger legs and feet. The interior gets wet and smells soured after each rain. I am scheduling an appointment to have my windshield replaced due to faulty adhesive at the top of the windshield. I have read about numerous other cases and I am disappointed there has not yet been a recall. This is dangerous and causing further damage to my vehicle.

- Dahlonega, GA, USA

problem #11

Jan 162021

XC60

  • 79,000 miles
When raining, while in motion, the windshield in front of the driver will leak directly above the steering wheel. These leaks will drip onto the hands of the driver or the steering wheel or will run down the windshield, on the inside. When dripping to the steering wheel, the wheel becomes harder to grip as it is covered in cold water from the outside. Additionally, the drips can be distracting as cold water drips on the driver's hands. When running down the inside, the drips obstruct sight as well as distract the driver while in motion. This is particularly disturbing when in heavy traffic, in heavy rain.

- Verona, NJ, USA

problem #10

Feb 132021

XC60

  • 82,000 miles
Windshield leaks severely when it gets wet. The leak is from the top of the windshield and drips on to the driver, steering column, dashboard and runs down the inside of the window. It leaks in rainstorms, snowstorms, while sitting in a parking lot getting rained on and especially in car washes. This is a safety hazard, having to take hands off of the wheel to wipe the inside of a windshield during a storm and driving to be able to see clearly is a hazard.

- Arvada, CO, USA

problem #9

Dec 072020

XC60

  • 98,000 miles
There is a leak in the top left corner of the windshield. There are not cracks, breaks or abrasions on the windshield. I have looked into the problem and it seems that all glass companies in the area are aware of the problem and say that it is an original/manufacturing issue. This is a safety concern because if it is raining while I am driving then this would impair my visibility and cause distraction. Also if an airbag were to deploy then it would could cause the windshield to become dislodged from the car. I didn't have a leak until I took my car into the Volvo dealership to get an oil change. They ran it through a carwash and then afterwards I magically had a leak in an area that is well known for failing.

- Raleigh, NC, USA

problem #8

Nov 302020

XC60

  • 115,000 miles
Factory installed windshield seal is unbonded and water runs down the inside of the windshield while driving in snow and rain, reducing visibility with no way of clearing it while driving. Water penetration from the windshield also produces condensation, further reducing visibility. Yesterday while driving it began raining while I was driving at 60 mph on the highway and water began running down the inside of the windshield on the driver's side and I couldn't see clearly enough to continue driving safely, so had to pull off to the side of the road during busy traffic. This has happened to me three times in the past month.

- Euclid, OH, USA

problem #7

Jan 022019

XC60

  • miles
Water leaks between the windshield and the car due to a bad windshield seal. You can push from the inside and see the windshield leave they frame of the car. This causes mildew to form in the car and I have spend many $100S to remedy. To replace windshield is $1000 because of the re-calibration of electronics that is needed.

- Potomac, MD, USA

problem #6

May 222020

XC60

  • miles
For several years now I've had to deal with a defective windshield. It leaks water into my car and on me while I'm driving. The water turns to mold until I shampoo it out. It affects my visibility driving. I've tried to get it fixed but I was told it was my sunroof. The sunroof was tested and it is not leaking in the vehicle. There are multiple forums of hundreds of people having the same issue. I worry if I spend 1,000 on a new windshield that if this is an oem problem it will leak again. This issue happens both driving and stationary. But in the meantime I worry about my family getting sick from mold in the car every time it rains as well as when I'm driving my visibility. Volvo needs to be responsible for resealing all of our windshields for free and replacing front carpets. I am not experiencing any electrical issues which is good.

- China Grove, NC, USA

problem #5

Apr 162020

XC60 6-cyl

  • miles
I guess it's a common trait with Volvo.... my first Volvo since.stepping away from Mercedes after 39 years.... the seal on the windshield has started to fail and leak just above the steering wheel..... off to safelite and ditching what has been a substandard vehicle since I bought it.

- Sarasota, FL, USA

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