On 9/8/2021, Niello Volvo Sacramento service replaced my fuel pressure sensor and fuel line. On 9/15/2021, my engine caught fire and the car was deemed a total loss by insurance company. I drove from my home in Plumas Lake 95961 to Marysville approximately 10 miles away at 9:50 AM, at approximately 10:00-10:05 as I was nearing the end of my trip, a trouble light came on that said -€œengine performance decreased-€ and the picture of a turtle appeared on my dash screen, shortly after that another light appeared that said -€œbattery not charging-€, I parked my car in the Save Mart parking lot and exited and noticed some smoke coming out of the hood, it was light at first but increased quickly so I called 911 immediately. As I was on the phone with 911, flames began shooting out from under the hood, so I grabbed my fire extinguisher out of the back of my car and tried to put the fire out, but extinguisher was too small, a man from the grocery store brought out a bigger extinguisher, but fire continued to grow, by now the fire dept. arrived, opened the hood and after about 10 minutes extinguished the fire with a hose. I contacted Niello Volvo but they seemed disinterested in getting involved and after a second call to them, the service manager [XXX] hung up on me. I could have been killed! If my elderly husband or mother had been in the car with me, it would have been difficult to get them out! I want to know what caused the fire! Faulty electrical system, faulty fuel sensor/fuel line which had just been installed 7 days prior" Faulty engine" There are still many 2015 Volvo XC60-€™s on the road and I fear for anyone driving one if there is a problem in need of recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Plumas Lake, CA, USA

Pulling up to a traffic light at about two miles per hour, the engine cut out (as it normally does for start/stop). However, when engine cut, all power systems turned off. The screens went black and no buttons were responsive - the ignition button did not restart the car and the hazard lights would not activate. Power locks did not work. Three minutes later, the car screens turned back on and the engine restarted. I do not recall pushing the start button before it did this, so perhaps the button message was "queued" and waiting when power returned. The battery seems to have adequate voltage under load and the terminals are fastened tightly, so I do not believe this to be a battery-related issue.

- Novi, MI, USA

The 12V accessory plugs (aka the cigarette lighter) keeps randomly blowing fuses. I have tried different 12V to usb plugs and other accessory plugs but doesn't help. Tends to blow on startup. Dealership said they have had many complaints about this and thought was resolved in 2015 my. Apparently not as even putting higher amperage fuse does not help. If something outside of the electrical circuit is causing this to blow, it could be a safety issue. This started a few years ago but after replacing 10 fuses, enough is enough.

- Austin, TX, USA

The remote keyless drive system does not work as described by Volvo and mine has, very much, become a safety issue as well as many other Volvo owners. Nothing on my key fob works unless you are within 12 inches of the car.imam 100% disabled with multiple sclerosis and my wife has terminal brain cancer. When we drive to appointments etc, due to my short term memory issues, I can't remember exactly where I parked my car. Also, the panic button doesn'nt work for the above reasons. Every time I am out, I'm taking a chance of getting mugged, robbed or car jacked because of this faulty safety feature on my Volvo car. The Volvo technical journal 27316.7.2, explains what's happening, but Volvo will only attempt to fix it, if I pay for the parts and labor. According to Volvo forums, this safety issue is common and your Agency should recall every Volvo with this issue and have Volvo repair it at no charge. If I get robbed, mugged or carjacked, due to the key fob and panic button not working, I will bring legal action against Volvo. This key fob/receiver malfunction happens every single time I get in my car.

- Gulfport, MS, USA

Vehicle lost all electrical power on the road. Then started again. Then stalled again. Car towed to Volvo dealer. Explanation from dealer : fault trace found cem with start odf electrical failure.also has old totalcan network software. They have replaced cem software. Upgrade cam network.

- Sarasota, FL, USA

Vehicle has been taken to dealer many times over two years for intermittent failure of the passenger side blis. Will fail to indicate vehicle in blindspot in motion or stationary. Escalated to Volvo, their mechanic says working as designed, regardless of failures. Will escalate higher level. Drivers side blis works without failure. Volvo says traveling East/West is problem, despite being told failure occurs while traveling North/South.

- Las Vegas, NV, USA

The contact owns a 2015 Volvo XC60. While accelerating from a stop, the vehicle stalled without warning. The vehicle was able to restart after multiple attempts. The failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed, but the cause of the failure was not found. The vehicle was not repaired. The contact referenced NHTSA campaign number: 15V555000 (electrical system) and stated that the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 4,000.

- Bellaire, TX, USA

This 2015 xc 60 Volvo was purchased as a demo. A sales manager at the dealership had driven the car about 6,500 miles before I bought it from the dealer. In the 14 months I have owned the vehicle I have complained to the dealership about several electrical malfunctions including the side view mirrors moving when they should not be moving and the tire pressure indicator telling me I had low tire pressure when the pressure was not low. Last week the side mirrors retraced while I was traveling in heavy freeway traffic. The mirrors retracted when I adjusted the back of the seat. This could have resulted in a serious crash. The dealership has always told me they can find no electrical problems. Now Volvo has notified me the tire pressure sensing system does not work properly so I am taking it to the dealer to get it fixed.

- Greenville, NC, USA