1.What component or system failed or malfunctioned, and is it available for inspection upon request" Blind spot sensor repeatedly malfunctioning. Vehicle generates "service required" message, and it appears that blind spot monitors fail to illuminate. Child safety locks also deactivate without driver input. Vehicle is currently available for inspection. 2. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer has updated the software multiple times but has not attempted to assess the hardware. 3. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. 4. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Drivers side door buttons periodically do not illuminate and do not operate windows or locks. Vehicle cannot be locked at times, or only passenger side doors can be locked. Key fob and manufacturer app only work to lock the vehicle sometimes. Issues began approximately July 2022 and have repeated intermittently. Issues seem to be occurring more frequently and for longer. Issues have been particularly frequent and long lasting in the last week; vehicle last serviced at the dealer approximately 12/22/2022.

- Greenville, SC, USA

Without warning, car loses BLIS, electric windows and seats fail to work, ventilation system is inoperable. Supposedly fixed by dealer, but same issues have arisen within 60 days of repair.

- Cherry Hill , NJ, USA

On June 30, 2022 our Volvo XC60 was driven at high speed on I-80 in western NE at dusk in heavy truck traffic before a holiday weekend. With semi-€™s on 3 sides, and NO WARNING, the vehicle LOST COMPLETE POWER. Driver fought the rapidly slowing car out of the left lane and limped onto right shoulder dodging semi-€™s. Scary. Only a turtle 🐢 icon appeared on the dash. Online owner-€™s manual was not avail. There was no response to pressing On call or SOS buttons. Using a phone, the Volvo website said the turtle meant -€œReduced Engine Performance-€ told us nothing new. Stuck in nowhere land without any help, turned the engine off, waited 10 min. Restarted the engine which then appeared in normal op. Turtle had disappeared. Cautiously eased back onto I-80. 20 minutes later, now in WY, the power FAILED AGAIN. This time a yellow engine icon showed on the dash. Using hazard flashers, driver again moved to right shoulder and turned off the car. Again no response from call buttons. A call to Dealership in IL said it was closed and the dealer Showroom in CO said to drop off the vehicle that night. Restarted and tried again in the dark. Near Cheyenne, Volvo lost power 3RD TIME. An Engine outline icon appeared. No help-€¦made it to Ft Collins. We flew back home leaving a disabled Volvo at Ft Collins dealer whose service rep said the -€œcar was unsafe-€œ and not having a definitive cause after they ran diagnostics, asked if we wanted to -€œfile a case with the company-€, and ordered a replacement fuel pump in hope it solves the problem. We immediately asked the case be filed and again 3 days later. By soliciting help from an IL Volvo dealership owner, we learn the case was Not filed (Never happened), and only Maybe? the fuel pump is bad. We are now 11 days without a car which will need to be transported somehow back to us. Meanwhile we are 970 miles away, doubting this car-€™s safe operation, and without confidence in the quality of technical service at Fort Collins dealer.

- Clarendon Hills, IL, USA

The car started to move and accelerate with brake pressed. Accident prevention system did not activate itself. It did not display any warnings as it typically do during parking and being close to other cars. The car caused an accident with mild injuries to the driver of the other car, but could have hit a pedestrian or go to the intersection and involved with an accident with a car moving perpendicularly at a higher speed. I am waiting for an investigator from Volvo and Travelers Insurance. Prior to the accident the electronic display of the car started to malfunction. I have a video of the whole accident, but it is in mp4 format and thus i could not upload it. The dashboard camera's microphone picked some electromagnetic interference that increased as we got closer to the accident. Description of the accident: We pulled to a red light behind another car. After not moving for a few seconds, the car started to move on its own, accelerating and hitting the car in the front, continuing to move forward. I was able to put the shifter into the park, stopping it. The road conditions were good. Roads were dry. The sky were cloudy overhead. The vehicle is not drivable ( radiator leak ). The car behaved usually before the accident, except for some reason, for the first time, all the displays dimmed significantly ( it was hard to see anything, and I could not increase brightness ). The screens went back to normal brightness right before the accident. Also, the dashboard camera that recorded the incident, for some reason, picked up audio evidence of electromagnetic interference which was increasing as we were getting closer to the intersection.

- Brooklyn, NY, USA

Today, my Sensus in the center console, as well as my instrument panel that shows the map between the gauges, went black and switched my drive mode out of ECO, shutting off my adaptive cruise control. Rebooted 2 times before becoming stable. I have a video, but your system doesn't allow me to upload the file type

- Euless, TX, USA

Today my Sensus in the center console as well as instrument panel that shows the map between the gauges went black and switched my drive mode out of ECO, shutting off my cruise cintrol and turned off my Bluetooth phone call. Rebooted 3 times before becoming stable. This is unsafe and very dangerous. They just did a software update while it was in the dealership recently fixing an unrelated issue for a month. Now I have to try and get a video as they always try to claim they can't duplicate issues... I always have to take videos and recordings now...

- Euless, TX, USA