ANNOUNCEMENT: The Car Book 2018 is now online!

Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

If you have questions about the status of a recall, have a serious defect to report, or just want to reiterate what you've already complained about online you can contact the manufacturers directly. Here is their contact information, listed alphabetically for your convenience.

  • Acura Customer Relations Department

    1919 Torrance Blvd. 500-2S-2A Torrence CA 90501-2746

  • Audi Client Relations

    3800 Hamlin Road Auburn Hills MI 48326

  • BMW Customer Service Center

    300 Chestnut Ridge Rd. Woodcliff Lake NJ 07675

  • Buick Customer Assistance Center

    P.O. Box 33136 Detroit MI 48232-5136

  • Cadillac Customer Assistance Center

    P.O. Box 33169 Detroit MI 48232-5169

  • Chevrolet Customer Assistance Center

    P.O. Box 33170 Detroit MI 48232-5170

  • Chrysler Group Customer Care

    P.O. Box 21-8004 Auburn Hills MI 48321-8004

  • Dodge Customer Center

    P.O. Box 21-8004 Auburn Hills MI 48321-8004

  • Ford Customer Relationship Center

    P.O. Box 6248 Dearborn MI 48126

  • GMC Customer Assistance Center

    P.O. Box 33172 Detroit MI 48232-5172

  • Honda Consumer Affairs Department

    1919 Torrance Blvd. Torrance CA 90501-2746

  • Hummer Consumer Assistance Center

    No address listed

  • Hyundai Consumer Affairs

    P.O. Box 20850 Fountain Valley CA 92728-0850

  • Infiniti Consumer Affairs

    P.O. Box 685003 Franklin TN 37068-5003

  • Isuzu Owner Relations Department

    13340 183rd Street Cerritos CA 90702-6007

  • Jaguar Customer Relationship Center

    555 MacArthur Blvd Mahwah NJ 07430-232

  • Jeep Customer Center

    P.O. Box 21-8004 Auburn Hills MI 48321-8004

  • Kia Customer Assistance Center

    no address listed

  • Land Rover Customer Relationship Center

    555 MacArthur Blvd. Mahwah NJ 07430

  • Lexus Customer Assistance Center

    P.O. Box 2991 - Mail Drop L202 Torrance CA 90509-2991

  • Lincoln Customer Relationship Center

    P.O. Box 6248 Dearborn MI 48126

  • Mazda Customer Assistance Center

    P.O. Box 19734 Irvine CA 92623-9734

  • Mercedes-Benz Customer Assistance Center

    3 Paragon Drive Montvale NJ 07645

  • Mercury Customer Relationship Center

    P.O. Box 6128 Dearborn MI 48121

  • Mini Customer Relations

    No Address Listed

  • Mitsubishi Customer Relations

    6400 Katella Avenue Cypress CA 90630-0064

  • Nissan Consumer Affairs

    P.O. Box 191 Gardena CA 90248

  • Oldsmobile Customer Assistance Center

    P.O. Box 33171 Detroit MI 48232-5171

  • Pontiac Customer Assistance Center

    P.O. Box 33172 Detroit MI 48232-5172

  • Porsche Cars North America Inc.

    80 Hammond Drive Suite 1000 Atlanta GA 30328

  • Saab Customer Interaction Center

    no address listed

  • Saturn Customer Assistance Center

    100 Saturn Parkway Maildrop S-24 Spring Hill TN 37174

  • Scion Customer Experience

    19001 S. Western Ave D102 PO Box 2742 Torrance CA 90509-2742

  • Subaru Customer Service Center

    Subaru Plaza P.O. Box 6000 Cherry Hill NJ 08034-6000

  • Suzuki Customer Relations Department

    P.O. Box 1100 Brea CA 92822-1100

  • Tesla Motors

    3500 Deer Creek Palo Alto CA 94304

  • Toyota Customer Assistance Center

    19001 S. Western Ave. Dept. WC11 Torrance CA 90509-2991

  • VW Customer Care

    3800 Hamlin Road - 2F02 Auburn Hills MI 48326

  • Volvo Cars of North America

    P.O. Box 914 Rockleigh NJ 07647

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