This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
300 C fails to start after four dealer attempts to fix what was diagnosed as an "electrical problem" - a fifth occurrances documented on 9/4/07 is yet to be resolved by dealer since car parked inside garage will not start
My 2005 Chrysler 300 limited with 41,000 miles has had numerous problems. The latest problem is with the keyless remote entry keyfobs. Both fobs now do not work. The control panel indicated the battery was low. After replacing the battery, the panel still indicated the battery was low. After opening the spare fob to replace its battery, found the housing that holds the battery had completely separated from the circuit board. Took the car back to the original dealership, where all the other problems have been dealt with. The dealership told me since my car was now out of warranty (the car is only a little over 2 years old), I would have to pay $311 for two new key fobs and programming. In the meantime, I am dealing with locking the car, and then unlocking it through the door, letting the horn sound and the lights flash, looking as if I am stealing my own car until I can drop all my packages in my hand and get in behind the wheel and insert the key into the ignition. Other problems, after 15,000 miles, the Continental self sealing tires had to be replaced. Fight for this problem with Continental people! after numerous phone calls and faxes, Continental did replace the tires at a charge of $250 for four new tires. The navigation system on this car was replaced three times. The button which controls the view broke all three times. All the speakers have been replaced in the car. Since it is now out of warranty, they can't be replaced again. They sound awful and that is the way they have to stay until I can afford to upgrade my "premium" Chrysler stereo system with a premium system from an electronic store. The sunroof was not closing properly. Took it to the dealership before the warranty expired. They performed a "software update" and supposedly fixed the issue. Two weeks later, I took the car through a car wash and was flooded with water coming through the sunroof. Z
For about 7 days now the instrument panel consistently flickers causing complete loss of electronic stability to vehicle. Occurrence most active between 15 - 50 mph including slowing to a complete stop. Engine does not appear to be directly affected by this failure and continues to be functional and operative. Esp/bas illuminated and did not shut off after first occurrence. All occurrences there after esp/bas does not illuminate. Parts affected during failure: Speedometer, tachometer, fuel gauge, air conditioner, stereo, entire sensor cluster, engine temperature gauge, signal / lighting cluster. Vehicle has history of esp/bas sensor illumination on occasion when vehicle is started. Usually occurs when engine hesitates to start and shutters before completing full start. Dealership has never been able to replicate nor find any of these failures during diagnostics tests in the past. Will be bringing vehicle back in for another test and inspection a.S.a.P.
I have a 2005 Chrysler 300 touring edition, which I purchased in Nov. 2004. In Oct. 2005, I took my car into the local dealership because I was experiencing difficulties with my interior and exterior lights flickering. At that time, I was told by the dealership that they flashed the computer and the problem was corrected. Then about 3-4 months ago, I took my car back to the dealership because I was experiencing problems with my stereo. There are times that I get into my car and I do not have sound and none of the functions will work. I then have to manually turn the stereo off and back on for it to work. But unfortunately, I was told that since the problem was not occurring at that time, there was nothing that could be done. Well this past Sunday I was driving late at night, and all of my lights went completely out, and everything on the dash went out. My speedometer and gauges went to zero, then warning indicators started flashing. Once again, I took my car to the dealership and I was told that several codes were stored in the computer but at that time they could not fix the problem because they weren't sure of the exact problem. I was told to continue driving the car and hopefully it will occur again and they will be able to find out the problem. At this point I am becoming frustrated with my car and I am ready to trade it in.
Getting ready to go to a basketball game and at the stop sign yards from our home the inside of the car went black then the lights flickered and went black again. The car then starting smoking from behind the car dash. We managed to push the car back into the carport but we couldn't understand why a 2005 model would do something like that. So we got on the internet started searching for answers and came upon a recall that involved electrical wiring problem that if not fixed it could cause damage to the dash and cause a fire. At the time I had a seven year old in the car and this could have been worse if we headed out any further and then the car broke down.
- Columbia, SC, USA
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Ongoing problem Chrysler 300C...heater control panel gets so hot you can't touch it for extended periods (you can smell the hot plastic or electrical materials. When the problem occurs, headlight switch also gets quite warm. At same time, random other problems occur...seats forget settings, back up warning fails (my wife relied on this because of high back end and backed into a concrete post damaging rear bumper; we now do not trust it) radio errors reported, windows stop working or go in both directions with one push of button to name a few.. in addition, problems with engine warning light coming on.. engine sputters and quits. If turned off and restarted, problem corrects itself but, according to dealer, throws strange error codes into computer. Problem reported to several dealers. Main one acknowledges and has seen/felt heat problem. Can not locate problem..they suggest contacting Chrysler customer service who simply say to call dealer. Dealer also reports that Chrysler engineering can not or will not help them.
Vehicle just shuts off while driving with no indication or no reason...lose all steering and brakes. Able to wait a of couple minutes and vehicle will start up again but then will shut off while driving.
I have had my rear view mirror replaced because the sensor went, sunroof replaced several times, passenger window on the driver side sometime inoperable, interior lights come in when you lock, car has cut off exiting a major highway and just waiting, steering wheel shaking and pulling to the right, air bag passenger light come on, has been to two dealership, notified man via phone and E-mail--had to file a complaint with attorney general for new car lemon.
Seat/mirrors, pedal, radio & steering column remote memory settings do not operated when pressing the open button on key. Does work when using buttons on left door. Dealer unable to repair. Dealer contacted mfg rep. Still unable to repair. Dealer rep said they checked memory settings on four other new vehicles in stock. Memory would not work on any model 300 vehicles.
4/04 my wife and I purchased a Chrysler 300C at riverfront Chrysler, we reported to them on numerous occasions the car stalls out when making a left or right turn, dealer claims it was a hose causing stall, when car stalled again dealer claimed it was control module when car stall again dealer claim to see no duplicating problem this has been going back and forth for months now other electrical problems are happening the horn don't blow all the time the back driver window don't always work, passenger airbag light goes off and on, driver door misaligned car brakes and tires are giving us problems.
(1) when stopped at a light the engine intermittently vibrates and runs rough for a few seconds and almost stalls then idles normally. Also sometimes the engine will stall out when driving. Vehicle was brought back to the dealer several times. Dealer did a computer modification #489614A1 but condition persists. (2) air conditioning. When stopped at a traffic light in gear or in neutral, the air conditioning compressor cycles on for 15 seconds and then off for 5 seconds. Each time the ac cycles on there is a clunk and vibration & grinding thru the steering column and brake pedal. The dealer installed an ac compressor pulley kit. Condition still persists. (3) when the vehicle slows down from 12 mph to 3 mph whether in drive or neutral with or without applying the brakes there is a vibration and whine noise coming from the front thru the steering column. The dealer said it was from the tires and rotated and balanced them several times. The condition still persists.
My car stalls when turning left at low speeds. The first time it happened I had to pull over and restart it. Just minutes later I was approaching an intersection and turning left and the car stalled. I took it to the dealership and they advised that they couldn't find the problem and sent me away.
Dt; consumer bought a Chrysler 300 model year 2005. When driving forward at 5 miles per hour the car turns off, also when driving in reverse it turns off. Everything goes off even the lights. After placing the vehicle in park, it starts again but does not turn off. In a time lapse of 1 week it happened 3 times. Vehicle was taken to the dealer April 9, 2005 and it is still there. Dealer can't find the problem. Consumer was told to come and pick up the car. Consumer feels he/she is risking his/her life and is afraid to pick the vehicle up.
2006 Chrysler 300C with 5.7 liter hemi engine, 1,500 miles on odometer. Stalls and will/or very difficult to re-start. Stalled while driving which nearly caused an accident. Car at dealer now in port huron, mi. Told by dealer that Chrysler does not have fix for "computer problem" and that computer will be pulled from vehicle and sent to Chrysler engineering for evaluation; not sure when car will be fixed. Definitely a safety concer. Stalls without warning with total loss of power, steering and brakes.
The vehiclewas brought to freehold Chrysler for service for the engine light coming on, not shifting properly, hesitation, left and right side molding coming off, trunk latch broken and car pulling to the right. Freehold Chrysler stated they could not duplicate the problems and found no codes and the wheel alignment was done at a cost to me of $95, molding and trunk latch was replaced. We then brought the car back again for pulling to the right about 1 week later and again the told us it was fixed.the vehicle was not pulling as much but still was. About 2 weeks later the car was red lining, not shifting and stalling on her. We brought the car to eatontown Chrysler in which they found a transmission solenoid to be bad and replaced it. We then started to experience electrical problems such as rear window not working all the time and air bag light sometimes flashing on and off while driving and again hesitation when stating from stop. Also the moon roof interior shade opens to about an inch after driving to vehicle for about a week. We contacted freehold Chrysler about these problem and the previous wheel alignment and made an appointment for May 3, 2005. Now its May 8th and we have approx. 20,000 on the vehicle and we are being told the wheel alignment was completed based on a service bulletin and at no cost to us, even though we paid $95 originally, and the rest of the problems cannot be duplicated and there's nothing else they could do. I contacted the Chrysler Corp. Service center at 18009921997 and spoke to numerous people in reference to these problems and was told to take the car to another dealership and there's nothing else that they could do.
I purchased a new Chrysler 300 on 11/03/04 and experienced difficulty with the vehicles lights both interior and exterior. Called grogan dealership on 11/9/04 to issue the complaint. Was told to bring the vehicle in. The vehicle went into the shop at the dealership on 11/30/04 and was returned to me on 12/02/04 with an invoice stating there is no fix at this time. Made several complaints since then about the safety concern related to this vehicles lights flickering continuously. Then on 12/17/04 the vehicles lights went completely out causing an accident with an injury. The accident resulted in an injury and severe damage to the vehicle. This is a safety concern for individuals in the vehicle and any oncoming traffic. Chrysler was contacted and the dealership and neither are owning up to the safety concern. Neglect is unacceptable. I have young children and have been blessed that they were not in the vehicle at the time of the accident. Something needs to be done immediately before a fatality occurs from someone's neglect. As I can see from this website that several complaints have been issued regarding this problem. I am sure there are many more that just haven't surfaced. In addition, the vehicle is sitting at a towing lot and neither the dealership nor Chrysler have taken the initiative to have this vehicle towed and worked on for correction. Meanwhile, I am sitting without a vehicle. Anyone having this problem feel free to contact me, we need to have this corrected immediately.
A D V E R T I S E M E N T S
- Dayton, OH, USA