Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Engine cradle rot is a serious problem in the 2004-05 Chrysler Pacifica. Chrysler admits they didn't apply enough coating to the vehicle's sub-frame during assembly, but only offered to cover a very small portion of the vehicles they messed up.

So what happens when your engine cradle rots? Well, the engine could fall out for starters. It could also cause problems with the suspension and other components but did I mention THE ENGINE CAN FALL OUT? The worst part is you might not know because there's no way to see the problem without getting under the car.

If you have a 2004-05 Pacifica, make sure to have your mechanic inspect your sub-frame for rust and corrosion.

9.6

really awful
Typical Repair Cost:
$2,235.00
Average Mileage:
125,856 miles
Total Complaints:
19 complaints

Most Common Solutions:

  1. not sure (4 reports)
  2. replace engine carriage (4 reports)
  3. replace frame (4 reports)
  4. replace subframe or spray with chemical (3 reports)
  5. repair subframe (2 reports)
  6. replace k member (1 reports)
2004 Chrysler Pacifica body / paint problems

body / paint problem

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2004 Chrysler Pacifica Owner Comments

problem #19

Aug 012016

Pacifica 3.8L

  • Automatic transmission
  • 180,000 miles

A D V E R T I S E M E N T S

I took my Pacifica to my mechanic because I was hearing some knocking coming from the front when I hit potholes. He told me I had some sway bar links that needed to be replaced but if they did so they would have to remove the subframe. Because the subframe is so rusted out if they tried to remove it it would completely break. So I would first need to replace the subframe before anything. The cost of the subframe is $1800 and the cost of labor will be $800! I searched this issue on the web and seen that many many people were having the same problem with the same vehicle. I am even more upset that my mechanic didn't mention this when he replaced all of my motor mounts early this year! Will the manufacture replace it?

- , Milwaukee, WI, USA

problem #18

Oct 172016

Pacifica AWD 3.5L V6

  • Automatic transmission
  • 165,000 miles

Discovered sub frame under engine was rotting when mechanic was trying to pass inspection. Can not pass inspection without replacing or repairing. Haven't got an estimate yet, but doubting if it's worth it even though the car is in good shape otherwise

- , Easton, PA, USA

problem #17

Oct 132016

Pacifica 3.5L

  • Automatic transmission
  • 119,000 miles

Car otherwise in great shape, however dealer indicated today that there is significant rust damage to th K member of the vehicle. Brought the vehicle to a local shop to get an estimate for a repair... $4900.00 not cool for a vehicle that is worth just slightly more.

- , Morris Plains, NJ, USA

problem #16

Jul 112016

Pacifica AWD 3.5L V6

  • Automatic transmission
  • 145,000 miles

A D V E R T I S E M E N T S

Took car in to a service shop to get the air conditioning looked at, but while the car was up on the rack, the tech discovered the sub frame rotting. After doing some research and also hearing from other service techs, this issue is widespread and could be fatal. Please help, as I don't feel we should be paying hundreds if not thousands of dollars for something that Chrysler knew all about it.

- , Menomonee Falls, WI, USA

problem #15

Apr 282016

Pacifica 3.5L V6

  • Automatic transmission
  • 68,283 miles

Engine cradle severely rusted and perforated, affecting steering alignment.

- , Duluth, MN, USA

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problem #14

Jul 102015

Pacifica Limited V6

  • Automatic transmission
  • 135,000 miles

When getting oil change mechanic showed me frame under engine with major rust and a hole starting. Can turn into major issue if frame gives way and with many other of these vehicles with same issue Chrysler should recall it.

- , Cottage Grove, WI, USA

problem #13

Apr 092016

Pacifica

  • Automatic transmission
  • 137,000 miles

A D V E R T I S E M E N T S

I took my 2004 Chevy Pacifica into my mechanic for a routine inspection. I thought it would be a quick in and out since the car drives good but was shocked when I discovered that the whole subframe was rotted and rusted.

I immediately started to look up the part online to see how much this would set me back and to my dismay I found lawsuits, complaint, and much more about this same issue with other Pacifica owners. Of course NO RECALL on this issue! I have had this vehicle for 3 years and never was notified about this issue. Since I wasn't aware, I'm driving my 3 little children in this vehicle and the engine could've dropped at anytime!!!

I guess Chrysler has no problem with children's blood on their hands, considering this is a family vehicle and children are inside! So now I might have to junk my vehicle since the cost of fixing is more than the worth! I'm so upset and I'm willing to join any lawsuit in this matter.

- , Portland, ME, USA

problem #12

Jun 182015

Pacifica L 3.2L

  • Automatic transmission
  • 107,698 miles

Problem showing up on all model years, Chrysler will only cover a small window of build dates in April of 2004. This defect is a huge saftey issue. Saw a Class action lawsuit on this problem which was opened in Jan 2014, so far I have not seen anything further. If anyone has info please forward. This is outright negligence on Chryslers part.

- , Amherst, USA

problem #11

Oct 302015

Pacifica 3.5L

  • CVT transmission
  • 145,247 miles

There's so much corrosion & there's a crack ( NOT A LITTLE, ITTY BITTY CRACK) on EACH SIDE of my sub frame. My engine could drop @ ANY TIME. Chrysler has dropped the ball & won't fix the issues unless it's between certain dates. Why can't they fix our frames from ALL OF 2004????? I've had many issues with this car since day 1!!!!!

- , Two Rivers, WI, USA

problem #10

May 052015

Pacifica 3.5L V6

  • Automatic transmission
  • 120,232 miles

This vehicle simply put is junk. Aside from the electrical problem that has forced me to park this car since May 5,2015. The crossmember & frame are almost rotted through & it's NOT SAFE TO DRIVE!!! I PAID 30,000 HARD EARNED DOLLARS FOR THIS JUNK HEAP!!! Maybe now that Chrysler was fined 70 million dollars for not reporting injuries & deaths in their vehicles to NTSB since 2003 they will be forced to call back this crap they sold US!!! I WANT COMPENSATION FOR THIS!!!

- , Poughkeepsie, USA

problem #9

Jul 022014

Pacifica LX 3.2L V6

  • Automatic transmission
  • 113,559 miles

A D V E R T I S E M E N T S

Found broken engine mounts and frame rust. Broken bolts drilled out and replaced.

Could not pass inspection October 31, 2015. Car looks fine but can't us. What can you do with this car/

Scrap it ? We were considering a new Chrysler product, we have a Jeep + a 2010 half ton Dodge pickup. Dealer is working on the problem. next car could be German if no satisfaction. Other than the problem, we were very satisfied with ride and all wheel drive feature, we need it to get up our driveway in the winter.

- , Lake George, NY, USA

problem #8

Nov 112015

Pacifica 3.2L V6

  • Automatic transmission
  • 101,300 miles

Took my 2004 Chrysler Pacifica in for general maintenance. Subframe is so corroded that I was told it is unsafe to drive. 2800.00 repair bill & Chrysler say's "sorry. Nothing we will do"! NOT,ACCEPTABLE CHRYSLER! THERE ARE THOUSAND'S OF COMPLAINT'S!

- , Chicago, IL, USA

problem #7

Feb 202011

Pacifica

  • Automatic transmission
  • 110,000 miles

My 2004 Pacifica frame is rusted out, engine carriage needs to be fixed, no help from CHRYSLER.

HELP NEEDED, BAD PROBLEM.

- , Durand, IL, USA

problem #6

May 112015

Pacifica V6

  • Automatic transmission
  • 112,000 miles

Within on year from March 2014 to April 3 2015 the entire frame broke from rot and rust. After research apparently this is not the first time, not the second not even in the hundreds. Chrysler is taking it on a case by case study, well they are not doing anything for my case.

- , Plymouth, OH, USA

problem #5

May 012015

Pacifica

  • Automatic transmission
  • 130,000 miles

We didn't find out of this issue until we had our tie rod fix. The mechanics told us that the engine frame is a driving hazard or driving safety issue. They claim that we should contact the dealer. The dealer claimed that it was a known issue but there was an extension up to 2014 which I missed due to I only fixed the car's tie rod end this year. I do not see the engine rust issue.

Due to this is a safety hazard or safety issue, I would like Chrysler (who admitted about this problem) to at least mail the users of the car of this issue when first found out so we can act on it. Now we have an issue of how to get this fix as Chrysler will probably say no to this issue.

Or we need some help in getting this car on the road safely. We are proud of our Chrysler's performance. Now we cannot say that there is no problem with it anymore and will state to all our friends that there is a problem that was not addressed.

- , Elgin, IL, USA

problem #4

Dec 212014

Pacifica Limited 3.2L V6

  • Automatic transmission
  • 127,500 miles

2004 CHRYSLER PACIFICA...or should I say...

PIECE...OF...SHITICA !!!

Subframe SEVERELY rusted and rotted. Chrysler refuses to help. Need to be a part of someone's lawsuit.

- , Newark, NJ, USA

problem #3

Jun 122014

Pacifica Touring AWD 3.5L V6

  • Automatic transmission
  • 142,122 miles

I HAVE HAD TO REPLACE MY STRUTS, MOUNTS AND AXLES 4 TIMES IN 6 MONTHS PLUS MY STRUT MOUNTS TWICE. I AM TAKING IT IN LATER ON TO REPLACE THEM AGAIN, I JUST DON'T KNOW WHAT TO DO ANYMORE. THERE IS SO MUCH RUST ITS RIDICULOUS.

- , Riverside, CA, USA

problem #2

Nov 132014

Pacifica

  • Automatic transmission
  • 91,326 miles

While having my front tires replaced my mechanic showed me pictures of what was left of my frame. He said I had two options, weld or replace. I took it to a welder that has welded for 35 years and after he inspected the frame he said if it were his he would get rid of it now. He stated that there was not enough metal left to make a weld. Guess what, I parked the car and had my mechanic get a frame. Had to rent a car to get around. Sure hope enough people get on Chrysler's butt to get reimbursed for this expense.

I'm not asking for the world, just for my expenses, of course I wouldn't refuse a larger payment from a lawsuit. Seems to me a recall would be a lot less expensive than a lawsuit for someone getting killed when the engine falls out at highway speeds. That would not be pretty .

- , Rockford, IL, USA

problem #1

Jul 022014

Pacifica Touring AWD 3.5L V6

  • Automatic transmission
  • 141,000 miles

THERE IS SO MUCH RUST ON THE UNDERCARRIAGE IT IS CRAZY. I TRIED TO JACK MY CAR UP WITH THE STOCK JACK AND IT WENT RIGHT THRU MY CAR AND YOU COULDN'T EVEN SEE THE FRAME. NOW THE RUST IS SPREADING TO THE INSIDE METAL AREAS OF THE INTERIOR.

I TRIED CALLING CHRYSLER AND THEIR RESPONSE WAS YOUR CAR IS OUT OF WARRANTY BUT YOU SHOULD SELL IT, THE GUY ON THE PHONE SAID, BUT I TOLD HIM NOPE AND HE QUOTED ME 1 GRAND

- , Riverside, CA, USA

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