Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Engine cradle rot is a serious problem in the 2004-05 Chrysler Pacifica. Chrysler admits they didn't apply enough coating to the vehicle's sub-frame during assembly, but only offered to cover a very small portion of the vehicles they messed up.

So what happens when your engine cradle rots? Well, the engine could fall out for starters. It could also cause problems with the suspension and other components but did I mention THE ENGINE CAN FALL OUT? The worst part is you might not know because there's no way to see the problem without getting under the car.

If you have a 2004-05 Pacifica, make sure to have your mechanic inspect your sub-frame for rust and corrosion.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chrysler Pacifica steering problems

steering problem

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2004 Chrysler Pacifica Owner Comments

problem #2

Mar 262005

Pacifica 6-cyl

  • miles


2004 Chrysler Pacifica. Consumer states several problems with vehicle related to the engine, air conditioner blower and alternator the consumer stated when the vehicle was first purchased, the air conditioner blower was not working properly and had to be replaced. Later that year, there was a whining sound coming from the front of the vehicle near the engine, however the dealer was unable to find the source and to this day, the noise is still present. The consumer stated there was a whining sound coming from or near the power steering pump which was eventually replaced, however the noise continued. The motor mounts, tie rods and rocker arms were replaced.

- Temple Hills, MD, USA

problem #1

Jun 042004

Pacifica 6-cyl

  • Automatic transmission
  • 1 miles
Purchased Chrysler Pacifica 2004 6-4-04. Immediately after purchase began to make a loud chirping/squeaking noise. Bought in for repair 6-10 (144 miles). Service advised defect had been repaired ( new belt ). picked up car on 6-14-04 noise was still very evident/not fixed. On 6-15 reported defect was still not fixed. 6-16-04 dropped off car for same defect (268 miles). 6-19 advised they had corrected defect( replaced belt and shimmied power steering pump). Picked up 6-19 not fixed. Dropped off third time on 6-22 (367 miles). 6-24 service department advised fixed car(filed rep advised shim power steering pump/ pulley). Removed engine mount and power steering pump. Picked up car 6-26 still making loud chirping noise. Noise was constant. Brought in my car for 4th time for same defect. Dropped off car 6-30. As of today, dealer is claiming they are still working on car and cannot fix defect. They need more time. I am extremely concerned about this defect and understand there was a bulletin released (10005991) on Feb. 17, 2004 that sounds very much like the defect I am reporting to dealer/service department. I fear driving the car as I don't know what the issue is and cannot understand why the dealer/service department cannot fix this defect. Service manager (pete martino) fails to return my calls and I am being completely ignored (because I am a woman). I asked to personally speak to this field rep (jim berry) yesterday as I wanted to understand the defect. Pete martino refused for me to speak or see the field rep. At this point I feel like I am trapped with a car that obviously has a defect and fear for my safety in driving this vehicle. Basically the attitude at this dealer is to give me the run around. They are just waiting for me to get a lawyer involved prior to having to do anything to remedy the situation. In the meantime I fear for my safety in driving a car with a defect and the dealer/service department are unable to fix.

- Weston, FL, USA

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