This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A few weeks before this happened, I noticed my rear tire leaning outward. Took it too the shop a few times wondering what was the cause. It was determined from a dealership it was the struts. I was told the Pacifica was known for it. So I had the struts replaced. It helped but the tire was still leaning, it wasn't perfect like the rest. I was told that there was no other reason because everything looked good underneath and suspension. I looked several times, myself. Not seeing any major rust or anything unsafe. Then driving on the freeway 150 mile's from home, at 70 mph, a hard bang and the rear end lifted up and dropped down. Car uncontrollable. Finally able to stop and realize the subframe dropped right out of the car leaving my rear differential on the ground. It had rusted from the top of the subframe down. Looked on line and seen it was happening to other people. Called Chrysler was told my problem. Hence my first american made car and my last. Pos!!!
The contact owns a 2006 Chrysler Pacifica. The contact stated that the engine cradle prematurely rusted to the point that it was corroded and may fracture. The vehicle was taken to a mechanic, who inspected and diagnosed that the engine cradle needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 163,000.
The contact owns a 2006 Chrysler Pacifica. While the vehicle was at an independent mechanic for a routine oil check, the technician noticed that the front end frame that held the engine was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 102,000. The VIN was not available.
My regular automobile service company recently completed a repair and replacement of the front brake components on my 2006 Chrysler Pacifica. Upon routine inspection of the vehicle's undercarriage, they identified severe corrosion of the "engine cradle". they advised that engine cradle was in very poor condition and that failure was likely in the near future causing the engine to drop out of the vehicle. I immediately contacted the Chrysler/Dodge dealership where I purchased the car. They told me that they were aware of a problem with the engine cradles in that model year Pacifica, but that there currently was no recall to correct the problem. I was quoted $3,000 to replace the engine cradle, which I can not afford. My complaint is that if this is a safety issue, why is there no recall or any other apparent effort to correct the problem" the vehicle is in otherwise good shape and runs well, but I am afraid of driving it, concerned that my family or I could be seriously injured. Can you assist me"
The contact owns a 2006 Chrysler Pacifica. The contact stated that the vehicle was taken for routine maintenance, the mechanic at the dealer stated that there was severe rust on the entire sub frame of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000. Updated 09/18/15
- Ewing, NJ, USA
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The car was brought to dealership for a repair on a fuel injector and throttle body. While diagnosing the problem it was discovered that the sub frame is rusted and needs to be replaced/repaired. The cost of this repair would be $2495. We were told that this has been a common problem with this model.
Discovered excessive rust on the subframe and underbody members after trying to diagnose a problem with the steering. Specifically, a "clicking" noise had appeared unexpectedly during turning and the steering wheel had undue resistance while turning. After checking for tire problems and other issues, a mechanic diagnosed the problem as a subframe failure due to excessive rust. He mentioned that if the rust progressed too far, the engine could literally fall out of the vehicle while I was driving. This issue demands a recall. Updated 09/15/15 updated 12/12/2017
Severely rusted sub frame under the engine. Advised by repair facility that the vehicle was not safe to drive due to the rust damage to the sub frame. This was a hidden defect that I would not have had knowledge of if I had not purchased a safety inspection. Because of this issue the vehicle failed a md safety inspection. Advised that required repairs will be over $2500.
I was informed by another consumer that the front end and engine cradle, in my 2006 Chrysler Pacifica are rusting. This rust problem is causing the engine to actual fall out of vehicles. After hearing of this, I had two different mechanics check my vehicle. After both inspections I was told my vehicle is severely rusted and is not going to be safe to drive for much longer. The estimated time frame I was given is between 6-12 months. It was suggested that I drive local only and have it reinspected every three months for my safety. I contacted Chrysler's recall center only to find out there are currently no recalls issued at this time for my vehicle and they do not expect there to be any. I called directly to the Chrysler co. To hear the same thing that the recall center told me and that they have no intentions of helping people that are experiencing this problem. At this point I am unable to afford the high cost of repairs and will soon be out of a road safe vehicle.
The contact owns a 2006 Chrysler Pacifica. The contact stated that the front subframe and cross member were rusted. The vehicle was taken to a dealer where it was diagnosed that the engine cradle needed to be replaced. The vehicle was not repaired. The contact also stated that while the vehicle on, there was a fuel odor and the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump and the fuel tank needed to be replaced. The vehicle was repaired. The contact stated that while driving approximately 40 mph, there was smoke coming from the front of the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the rear, the lower front, and the front upper motor mounts needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2006 Chrysler Pacifica. While driving at various speeds, the vehicle drifted to the right. The vehicle was taken to the an independent mechanic who discovered that the front subframe and the engine cradle was rusted and corroded. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.
The contact owns a 2006 Chrysler Pacifica. While driving at various speeds, the vehicle would drift to the right. The vehicle was taken to the an independent mechanic who discovered that the front subframe and engine cradle was rusted and corroded. The manufacturer was notified of the failure. The failure mileage was 130,000.
I recently bought a 2006 Chrysler Pacifica touring with under 87,000 miles. When I went to have the state inspection performed I was informed by the dealership that this car will not pass inspection due to the excessive amount of rust on the engine cradle. We were informed that the vehicle is not safe to drive and needs over $3,600 of repair work done. I am a single mother and can not afford that kind of repair cost. I find it crazy that a car under 10 years old should have this kind of rust damage. The visible outside of the car is in perfect shape, but the underside is totally corroded! when I started looking online to see if anyone else has encountered this issue, I was amazed at the number of other people who have encountered this same issue. This car is not safe to drive with my daughter, as one good pot hole could cause the engine to fall out and kill both of us or anyone else on the road around us. I will paying for years on a car I cant even drive nor in good conscience sell to someone else. I find it extremely disappointing that Chrysler refuses to step up and do right by its customers. It will only be a matter of time until someone is killed by this car.
The contact owns a 2006 Chrysler Pacifica. While the vehicle was undergoing an inspection, the mechanic noticed that the engine cradle deteriorated to the point that it was rusted and corroded. The mechanic indicated that the engine cradle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.
Just took my 2006 Chrysler Pacifica in for annual nys inspection as was told it failed due to severe rotting of the main engine cradle and it was a serious safety concern. This came as a total shock as the car has shown no other rusting of any body parts and has been a mechanically sound vehicle until this point. The mechanic showed me underneath the car and the other under carriage components are in acceptable shape, only the cradle is rusted through. I drove it to the local Chrysler dealer and they said that this problem is known by Chrysler and that I should call Chrysler and report the problem. The dealer estimate for repair was $4400! I called Chrysler directly from dealership and after some review I was told there was nothing that could be done for me!! I now have a junk vehicle with no resale possibility and I cant afford a $4400 repair nor can I allow my wife or myself to drive it without the repair being done as it is unsafe. Please help me get Chrysler to step up and fix the cradle as I have seen massive amounts of similar comments online about this issue and people are being put at great risk! Chrysler has repaired this issue at their cost for certain 2004 and 2005 Pacificas....I maintain they are responsible as well to repair my 2006 under recall as well!! they are fully aware that this problem exists!
Went in to my local mechanic for an oil change. I was informed by the mechanic that the bottom of my car rusted out. The areas of rust and corrosion encompassed the cradle, frame rails and chassie. He quoted me $4000. I am going to drive it over to the chrylser dealer on April 1st for an evaluation and explanation.
The car wonders right and left. Inspection at repair facility revealed alignment cant be performed due to a severely rusted or rotted out front K-member subframe (engine cradle).
The contact owns a 2006 Chrysler Pacifica. The contact stated that front passenger side, engine carriage had rusted and fractured. The vehicle was not taken to the dealer or diagnosed. The manufacturer was made aware of the failure. The approximate failure mileage was 103,000.
A D V E R T I S E M E N T S
- Cadillac, MI, USA