This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My son was driving forward up a hill. While driving the car started rolling backwards while in drive gear. Then while the vehicle decided to roll backwards in drive gear he was unable to stop. Since my son was unable to stop he put the car in park the vehicle still continue to roll backwards. As a result my son jumped out of the vehicle and the vehicle rolled down the hill and hit a tree and boulders. Had the vehicle towed to the dealership and they found nothing wrong. However a witness seen what was happening to my son in disbelief. This vehicle is very unsafe for anyone to drive,
The contact owns a 2010 Chrysler Sebring. While driving 35 mph, the contact had to depress the brake pedal multiple times to stop the vehicle. The contact was able to drive at slow speeds to his residence. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced. The contact stated that the failure was associated with NHTSA campaign number: 10V009000 (service brakes, hydraulic). The local dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 118,000.
Driving into work on June 27, 2016 at 7:45 am I proceeded off the highway ramp and my brake light came on I pushed the brake and pressed the emergency brake thinking some how that will help; however it didn't and after about 10 minutes it went off. I went to work and it was fine. Again this morning July 7 at 8:20 the same thing has happened this morning and now my back brakes are squeaking.
The contact owns a 2010 Chrysler serbring. While making a turn, the steering became difficult to maneuver. The failure recurred intermittently. In addition, while driving 35 mph, the brakes failed to respond when the pedal was depressed. The vehicle was towed to an independent mechanic where it was diagnosed that the power control module and the brake hydraulic pump failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign numbers: 10V009000 (service brakes, hydraulic) and 10V475000(steering). The manufacturer was made aware of the failure. The approximate failure mileage was 99,000.
The contact owns a 2010 Chrysler Sebring. The contact stated that while driving approximately 65 mph, the vehicle suddenly stalled. The vehicle was taken to an independent mechanic who diagnosed that the totally integrated power module was defective. The contact also indicated that while driving in reverse and applying the brakes, the vehicle failed to stop. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 40,000.
- Hunnington Beach , CA, USA
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On May 31, 2013, I was traveling to visit family for easter. My twenty-month-old son was also in my vehicle. Driving at approximately 30-35 miles per hour, less than 2 RPM, around a curve when I lost all power steering out of nowhere and could not steer. Also my brakes went all the way to the floor and would not work. I was unable to control my vehicle. The vehicle went off the embankment uncontrollably, almost flipping and hitting concrete plates head on and that quick the vehicle came to a stop. During impact I smacked my face off of the steering wheel, suffering a bloody broken nose. My son thankfully received no injury. Prior to the accident I noticed my brakes were shaking when applied, I made an appointment to check them for the following week. My car received damage to the front bumper and back bumper as well as a tire pressure sensor and a popped tire, totaling $419. On Thursday April, 4, I went to go pick up my vehicle. The mechanic took the vehicle for a test drive for the first time since the accident to test the new tire. He notified me that I had no power steering and ruled my car unsafe to drive and documented his experience. I contacted my dealership where I bought the vehicle and they picked the car up and declared that my power steering pump failed and so far I have no received notice on the condition of the brakes. Also on Thursday, I called Chrysler to examine further into the possibility of my vehicle being ones recalled. They informed that my VIN was not under the recall and a special investigator will be in touch. No contact has yet been made.
The contact owns a 2010 Chrysler Sebring. The contact stated that while driving approximately 25 mph, the contact attempted to decelerate but the brakes failed to respond. The contact had to swerve to avoid a collision and then crashed into a light pole. There were no injuries. The vehicle was taken to a private mechanic where the failure could not be replicated. The vehicle was not repaired. The manufacturer was contacted about the failure and stated that the vehicle was not included in NHTSA campaign number: 10V009000 (service brakes, hydraulic). The failure mileage was 51,079.
The contact owns a 2010 Chrysler Sebring. The contact stated that while traveling 70 mph, he attempted to apply the brakes and experienced a vibration in the steering wheel. The vehicle was able to be driven to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure and current mileages were 28,207. Updated 01/31/2017
A D V E R T I S E M E N T S
- East Stroudsburg, PA, USA