This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Sebring convertible. The contact stated that the recall notice for NHTSA campaign number: 16V668000 (air bags, seat belts) was received in October of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
I was in a car accident where another car hit the passenger side and only the passenger air bag deployed. The crash was bad enough where the other airbags should have deployed. I suffered injuries to my back, neck and arms.
The contact owns a 2010 Chrysler Sebring. The contact stated that while driving 60 mph, the driver and passenger air bags failed to deploy when the vehicle hit a rock in the road, which caused the vehicle to crash, and rolled over. The contact sustained bruising and the passenger sustained a broken left shoulder. A police report was filed and the vehicle was totaled. The manufacturer was not notified. The approximate failure mileage was 12,000.
- Hot Springs, AR, USA
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- Xenia, OH, USA