CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
Have we mentioned all the reports of complete engine failure due to oil sludge?
10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 107,500 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- not sure (2 reports)
engine problem
Helpful websites
- No one has added a helpful site for this 2004 Durango problem yet. Be the first!
A D V E R T I S E M E N T S
Car would not respond to accelerator going forward, just out of the blue. Car would suddenly surge in reverse, burning out fast, or surge suddenly when driving at highway speed, no control.
- Trish L., Altoona, FL, US