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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,590 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Dodge Durango brakes problems

brakes problem

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2013 Dodge Durango Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #19

Jun 072014

Durango 8-cyl

  • miles

A D V E R T I S E M E N T S

I have been attempting to have a recall fixed since early June 2014. The nhsta recall number is 14V-154 and the manufacturer recall number is P14. I am in a major city and there are 13 Dodge/Chrysler dealerships in the area. I've called every two weeks for the past three months and have not been given an update yet. Three months is getting ridiculous. My most recent call I was told by the person who claimed to be the maintenance and service manager that they don't have to give me a timeline and I will be called when I am called.

- Las Vegas, NV, USA

problem #18

Jun 282014

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received a recall notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.

- Easley, SC, USA

problem #17

Aug 252014

Durango 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2013 Dodge Durango. The contact stated that it was taking too long to have the vehicle repaired according to NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The contact was informed that the parts for the repair were not available. The contact had not experienced a failure. Updated 10/22/14

- Moundridge, KS, USA

problem #16

Jul 022007

Durango 6-cyl

  • miles

A D V E R T I S E M E N T S

I received a recall notification P14/NHTSA 14V-154 I contacted my dealership vigo Dodge in terre haute, in they told me the part wasn't in and to call back in two weeks. I called back, the parts still weren't in and they put me on the call list and told me I was now #8 on the list. This has been approximately two months since notification. I am unable to get this fixed.

- Terre Haute, IN, USA

problem #15

Aug 152014

Durango 6-cyl

  • miles
There has not been an accident yet. This was the only place I found to file a complaint regarding a recall. This is not in regards to a accident but the concern of the risk of an accident related to the recall of the brake booster. This is a serious recall that is not being corrected fast enough and is becoming a great safety concern. I have been told that I am in the middle of 400 others in getting my brakes repaired. The danger if the brake booster freezes it could cause a crash not only inflicting injury on us but possibly other people. I do not take this lightly. Why is it taking so long to have this problem resolved" I have talked several times to the dealer and called their recall assistance center to no avail. The dealer is only receiving small amounts of the shield to fix the cars and are continually waiting for more to come. This is not acceptable. Does further action need to take place regarding this recall. Possible legal action" I am not comfortable waiting until someone is killed before aggressive action is taken. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Crown Point, IN, USA

problem #14

Jun 102014

Durango 6-cyl

  • miles
Received recall notice P14/nhtsa14V-154 from Chrysler regarding the brake booster. Asked for this to be addressed on the above scheduled appointment date of 06/10/2014. I was told by the service assistant she did not have the parts in, but they expected to have the parts in 2-4 weeks. She asked that I give her a call or send her an email to verify the parts were in and schedule an appointment. I had an appointment scheduled for 8am on Friday, 07/12/14, and when I showed up I was told the dealership could not handle any of the scheduled appointments they had; they were only able to service oil changes. She said the electricity had been out the day before, their systems were still having trouble, and they could not handle the customer load. She said they had to take all the customers' information on paper and would call each customer back to schedule a new appointment. It is now 08/05/2014 and I have yet to hear from this dealership.

- Benton, LA, USA

problem #13

Aug 012014

Durango

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Dodge Durango. The contact received a notification for NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Denison , TX, USA

problem #12

Jul 252014

Durango

  • 9,000 miles
Brought vechile in for recall on brake booster rusting. Upon removing brake booster the mechanic found a leaking master brake cylinder. The masterbrake cylinder won't be available until 8-11-14 & another part of the brake booster which the dealer has no idea when he can get this part. As this is a new vechile with less then 9,000 miles I find this type of failure unexpected but more amazing a dealer can't get parts for 2 weeks or more. Smell to me that Dodge has a major braking issue they are trying to keep quiet. Updated 4/24/2015

- South Amboy, NJ, USA

problem #11

Jun 062014

Durango 6-cyl

  • 8,000 miles
I received via regular mail notice of safety recall P14/NHTSA 14V-154 for the brake booster perforations due to corrosion. I had contacted and left several messages with no call back to miami lakes automall, 16600 nw 57 ave, miami lakes, fl 33018 and phone # 305-558-1400 or 305-455-3683. This is the same auto dealer from where vehicle was leased and it is taken for regular maintenance services. I decided to go in person one Saturday morning, to address this issue directly with service department. I was told to leave a photocopy with one of the service attendants and I will be contacted once part arrives to schedule appointment. They have a waiting list which I was not informed how they organize it nor how they plan ahead to address every impacted client. I have not been contacted yet to make appointment nor a courtesy call to follow up status of my service request. I called last Friday, and again an known status was provided to me as for specific date I could take my vehicle to get parts involved replaced. Your attention and assistance on this matter is appreciated it. Thank you.

- Miami Lakes, FL, USA

problem #10

Jul 012014

Durango

  • 13,459 miles
The vehicle started to loose brake pedal it would slowly sink to floor took it in.the technician took mastercylinder of body of the car and it fell apart. My wife and children ride in this vehicle and I may be selling it very soon.

- Anderson, SC, USA

problem #9

Jun 022014

Durango

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Dodge Durango. The contact was very concerned since the parts were still not available in order to have the repairs performed for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The dealer was contacted. The manufacturer was made aware of the problem. The vehicle has not exhibited the failure. The vehicle current mileage was 23,000.

- Miami, FL, USA

problem #8

May 142014

Durango

  • 7,200 miles
The contact owns a 2013 Dodge Durango. The contact stated that the vehicle failed to respond to deceleration attempts. The contact attempted to have the vehicle repaired under NHTSA campaign recall number: 14V154000 (service brakes, service brakes, hydraulic) but was informed that the parts were not available. The vehicle was not repaired. The failure mileage was 7,200.

- Toledo , OH, USA

problem #7

May 302014

Durango

  • 6,000 miles
The contact owns a 2013 Dodge Durango. While driving at an unknown speed, the brakes failed and the steering wheel became difficult to turn. The dealer suggested that the vehicle may be included in NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, they could not determine the cause of failure. The vehicle was not repaired and the manufacturer was not notified. The VIN was unavailable. The failure mileage was 6,000.

- Bakersfield, CA, USA

problem #6

May 192014

Durango 6-cyl

  • miles
We own a 2013 Dodge Durango. At the time it was purchased, we noticed rust dripping from the wheels. We attempted to have the vehicle repaired under NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic ) but was informed that the parts were not available. We have not yet been contacted for the repair. We are fearful for our safety and have been avoiding long trips and our enjoyment of life. We also feel that since the failure was reported in April of 2014, there should have been a remedy available before may of 2014.

- Land O Lakes, FL, USA

problem #5

Apr 032014

Durango

  • 10,000 miles
The contact owns a 2013 Dodge Durango. The contact stated that while attempting to stop, the brakes malfunctioned and caused the vehicle to crash into a curb. On another occasion while attempting to stop, the brakes malfunctioned as the vehicle crashed into a brick wall. The vehicle was diagnosed but the repairs were unknown. There were no injuries. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 10,000.

- Newark, NJ, USA

problem #4

May 072014

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic ) but was informed that the parts were not available. The contact felt that since the failure was reported in April of 2014, there should have been a remedy available before may of 2014. The contact had not experienced a failure.

- Chicago , IL, USA

problem #3

Jun 032013

Durango

  • 100 miles
The contact owns a 2013 Dodge Durango. The contact stated that while driving at various speeds, the brake pedal became abnormally hard to depress and prevented the vehicle from being stopped. The vehicle was taken to the dealer where the technician diagnosed that the ABS module software needed to be updated. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 100 and the current mileage was 17,000.

- Massapequa, NY, USA

problem #2

Apr 012013

Durango 6-cyl

  • 4,000 miles
There is a bumping noise under the right floorboard that you can feel under your feet when applying the brake or turning can't figure out what it is....

- Center, TX, USA

problem #1

Jan 312013

Durango

  • 150 miles
When stopping there is a clunk in front brakes or suspension. The clunk can be felt in the floor, steering column and brake pedal. Dealer replaced front pads and rotors, problem not fixed.

- Oak Park, IL, USA

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