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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,070 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Dodge Durango electrical problems

electrical problem

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2014 Dodge Durango Owner Comments (Page 1 of 2)

problem #32

Mar 122016

Durango

  • 45,000 miles

A D V E R T I S E M E N T S

Our Durango will just completely go haywire (display screen, lights - interior, dash, and exterior lights, the 3rd row head rests will automatically go down, doors lock/unlock) and shut down while in motion. All power goes out and the vehicle becomes impossible to regain control.

- Parkersburg, WV, USA

problem #31

Feb 192016

Durango

  • miles
Wipers won't shut off, no turn signals, blind spot monitor not working, high beam headlights not working, windshield washers not working, all steering wheel buttons, levers not operating, traction control light on, check engine light on. Worried that steering wheel airbag is also inoperable. This happened after driving a fully functioning truck, parked it and shut it off. 10 minutes later started the truck and all of the items listed above occurred. The dealer, security Dodge of amityville, replaced a fuse but was told they cannot find a reason why the fuse failed. Truck worked fine on the ride home, parked it and turned it off. Ten minutes later started the truck and all the same items (see above) failed.

- Massapequa Park, NY, USA

problem #30

Dec 012014

Durango 6-cyl

  • miles
The contact owns a 2014 Dodge Durango. The contact received a recall notification for NHTSA campaign number: 14V634000 (electrical system) more than a year ago and the part was not available within a reasonable time frame to receive the repair from the dealer. The manufacturer was also unable to provide an estimated time frame to supply the part to the dealer. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/16/16 the alternator was replaced on 01/20/16.

- Cedar Park, TX, USA

problem #29

Sep 202015

Durango

  • 26,420 miles

A D V E R T I S E M E N T S

While driving the alert chime indicated that the key fob was not in range. Then the vehicle shut off. The key fob was in the cup holder. The vehicle was in the drive position. I had to stop. Put vehicle in park, restart the vehicle and then put in drive and continue driving. This is the first time that has happened.

- Washington, UT, USA

problem #28

Aug 212015

Durango

  • 6,000 miles
Anti-theft system activated upon exiting vehicle and key fob became desensed due to rf interference in area. Dash display indicated that "key fob not recognized". car has keyless start button and could not be started. All functions on key fob were not operational. Roadside towing assistance had to be requested.

- St. Charles, MO, USA

problem #27

Aug 122014

Durango

  • miles
The contact owns a 2014 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system), 14V363000 (electronic stability control) and 15V461000 (equipment); however, the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Kyle , TX, USA

problem #26

Jul 242015

Durango

  • 19,200 miles

A D V E R T I S E M E N T S

1) when turning on ventilation seats - driver and passenger seat blow hot air instead of cool air. Caused a mild burn for driver and passenger. In service - wiring defect. 2) taillights (led) stopped working when driving and braking. Only turn on when in park. In service. 3) sunroof stopped working twice. Had to turn car in for service 2 times. First time worked with a replaced part. Waited over 2 weeks for the part to arrive. Then 2 weeks later, it broke. In service - wiring defect.

- Bothell, WA, USA

problem #25

May 312015

Durango

  • 28,100 miles
I started my Dodge Durango with remote start to cool the car down before my family got in the vehicle. My wife, sister-in-law, and boys got in the vehicle as I walked towards the driver side. My wife reached over from the passenger side to start the vehicle and turn on all electrical components. Once the start button was pressed the vehicle disengaged from park and started moving in reverse reaching approximately 20mph until my wife jumped on to the driver seat and was able to hit the brakes. The shift was in the park position so all she could do was turn off the vehicle. Thankfully, there was no injury done to my family or pedestrians. My Durango did hit two parked vehicles that my insurance paid to repair. I called Chrysler to file a complaint that same day and they requested for the vehicle to be dropped off at a Dodge dealership for investigation. A month after the incident I receive a letter from Chrysler stating that no electrical problem was found and the vehicles operation meets Chrysler standards.

- Conroe, TX, USA

problem #24

Jun 012015

Durango

  • miles
This is a complaint concerning the length of time it has taken so far to get the alternator recall (NHTSA 14V-634 repaired by our dealership, brewbaker motors in montgomery, al. We received the recall notice shortly after the 1st of the year. We were told for at least 2 months that the parts were on backorder. I called again in may and was told they would be getting both parts in in about 2 weeks. The parts manager did call me around the 1st week in June to set the appointment. We had 2 recalled parts, airbag and the alternator. We took the car in, left it overnight, picked it up the next day and only the airbag part had been replaced. When questioned they said the alternator part was not in (after the service manager said both parts were in), and they would call me when they were in. After not hearing from them I called on 07/23/2015 and was told the part was in but it would be the end of August before they could get to the repair of my car. I do not think this is a reasonable amount of time for a repair that could potentially shut down my vehicle while driving, or start an electrical fire under the hood. What do you think?

- Wetumpka, AL, USA

problem #23

Dec 012014

Durango

  • miles
The contact owns a 2014 Dodge Durango. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to repair the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- North Charleston, SC, USA

problem #22

Jun 132015

Durango

  • 6,000 miles

A D V E R T I S E M E N T S

The vehicle was in park in a parking space and running with my daughter, mother-in-law, and father-in-law sitting in the backseat. I reached in from the passenger side door of the vehicle and pressed the ignition to turn the vehicle off. The vehicle ignored my command, the dash began flashing, and the car engaged in drive and took off driving across the parking garage. I had to sprint around the vehicle and jump in to the drivers seat to engage the brake and turn the vehicle off before it collided with other vehicles in the garage.

- Platte City, MO, USA

problem #21

Jun 172015

Durango 6-cyl

  • miles
The contact owns a 2014 Dodge Durango. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- 512-924-2172, TX, USA

problem #20

Jun 102015

Durango

  • 8,000 miles
Vehicle was parked at a boat launch in preparation of putting boat on trailer. Car was in park, engine idling. Got out of the car to retrieve boat while partner would drive the car out after boat was trailered. While partner was attempting to get behind the wheel, car suddenly started backing into the lake until submerged. The transmission was still in park until tow truck operator got into the vehicle to manually release transmission in order to tow out. Probably not repairable.

- Germantown, WI, USA

problem #19

Apr 132015

Durango

  • miles
The contact owns a 2014 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 14V643000 (air bags, seat belts); however the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Springfield, IL, USA

problem #18

Oct 082014

Durango

  • miles
The contact owns a 2014 Dodge Durango. The contact stated that NHTSA campaign number: 14V634000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure.

- Jasper , MI, USA

problem #17

Feb 162015

Durango 6-cyl

  • 100 miles
Drove the car off the lot on Friday. On Monday on my way to the supermarket the truck lost power started shaking and a burning smell filled the cabin. Took it to the dealer. Service said it was a faulty battery and changed it. On Wednesday the same thing happened returned to the dealer. Truck was kept for two days. Service could not re-create the problem. The service manager said the system was reset and it should be fine.

- Elizabeth, NJ, USA

problem #16

Feb 062015

Durango 6-cyl

  • 11,500 miles
My car was in park in the parking lot of my children's daycare center. I spilled tea in the cup holder, which caused the gear shifter to short out and disable my vehicle. Working for an electronics supplier, I've been informed that this is a safety issue which could cause the vehicle to stop driving if liquid were to short this circuit out while driving. Chrysler is stating that this is not their issue, which is completely false, as it is a design issue.

- Milford, MI, USA

problem #15

Dec 042014

Durango

  • miles
The contact owns a 2014 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 14V643000 (air bags, seat belts); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Waterford, NY, USA

problem #14

Dec 012014

Durango

  • 23,000 miles
The contact owns a 2014 Dodge Durango. The contact stated that while attempting to start the vehicle, the vehicle hesitated to start. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 23,000.

- Compton, CA, USA

problem #13

Jan 052015

Durango 6-cyl

  • miles
The contact owns a 2014 Dodge Durango. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 3/12/15 updated 04/30/15

- Washington, KS, USA

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