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CarComplaints.com Notes: The 2002 has the well-known and documented problem with their dashboards falling to pieces, but it also has engine failure from oil sludge. That's a doube shot of awful in your morning coffee.

10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
85,893 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 1500 body / paint problems

body / paint problem

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2002 Dodge Ram 1500 Owner Comments (Page 1 of 2)

problem #33

Sep 282016

Ram 1500

  • 158,888 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Dodge Ram 1500. While driving approximately 60 mph, the front end of the vehicle shook and vibrated violently. After stopping the vehicle, it was discovered that the front sway bars detached and the steering control arms separated due to rusting of the subframe. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was 158,888.

- Plymouth, MA, USA

problem #32

Dec 152014

Ram 1500

  • 149,000 miles
The contact owns a 2002 Dodge Ram 1500. The contact stated that the dashboard was cracked and fractured. The manufacturer stated that the vehicle was out of warranty. The failure was not remedied. The failure mileage was 149,000.

- Mt Holly, NC, USA

problem #31

Mar 022012

Ram 1500

  • 130,465 miles
The dashboard is breaking apart and throwing shardes of it in my face when driving

- Moscow Mills, MO, USA

problem #30

Jun 162010

Ram 1500

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Dodge Ram 1500. The contact stated that the dashboard was fractured completely. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.

- Bastrop, TX, USA

problem #29

Aug 152005

Ram 1500

  • miles
The contact owns a 2002 Dodge Ram 1500. The contact stated that multiple fractures developed on the dashboard of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was unknown.

- Corpus Christi, TX, USA

problem #28

Feb 152015

Ram 1500

  • miles
Dashboard came apart, plastic flying in cab.

- Muskegon, MI, USA

problem #27

Nov 012010

Ram 1500 4WD 8-cyl

  • 200,000 miles

A D V E R T I S E M E N T S

My dashboard is cracking and falling apart in on itself I have tried blowing but it continues to crack apart and it is falling in on the dash afraid if its ever in an accident classic will fly everywhere and cut or kill someone. It started doing this in two thousand and ten after I moved to Florida. And the paint on the vehicle hood quarter panels front and upper doors and around the lower doors is fading away.

- Hudson, FL, USA

problem #26

Apr 012005

Ram 1500

  • 54,000 miles
The contact owns a 2002 Dodge Ram 1500. The contact stated while driving approximately 45 mph, the engine stalled without warning. However, the check engine light had illuminated after the failure occurred. The vehicle was merged to the emergency lane and restarted the vehicle. Also, the vehicle over heated multiple times. In addition, the dashboard began to crack and later collapsed. The contact noticed that the crack was near the air bag and could potentially inadvertently deploy the air bag. The failure caused the entire instrument panel to malfunction. The contact stated that the pieces from the dash board fell into the air vents causing the A/C unit to malfunction. The vehicle was taken to an independent mechanic. The technician stated that the engine and dashboard needed to be replaced. Also, the technician stated that the vehicle was unsafe to drive. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.

- East Ridge, TN, USA

problem #25

Jul 172014

Ram 1500 8-cyl

  • 142,000 miles
I am the owner of 2002 Dodge Ram 1500 pickup truck and recently took it to the shop for a muffler repair. The technician that was doing the repair notified me of the extensive corrosion that was on the left hand side of the vehicles frame just under the driver side aft door. The corrosion is the worst I have ever seen and has deemed the vehicle not drivable. I had just pulled my camper the week before with my wife and 3 kids in the car. The frame is literally hanging on by a piece of metal 3 inches wide, the bottom and sides of the frame are completely gone in a 16 inch section. In my opinion it is completely unacceptable for a vehicle that is only 12 years old to be scrapped because of defective metal. Not to mention that if I had not had my muffler repaired I never would have seen the corrosion and would have put my families lives at risk. How many owners have the same problem with their vehicles and do not even know? I have pictures but could not attach them to this message.....you really need to see the pics.

- Clarksville, OH, USA

problem #24

Mar 152012

Ram 1500

  • 150,000 miles
The contact owns a 2002 Dodge Ram 1500. The contact stated that the dashboard was cracked and starting to crumble. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 150,000.

- Makin , GA, USA

problem #23

Mar 172013

Ram 1500

  • 140,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Dodge Ram 1500. The contact stated that upon inspection, it was found that the frame was severely rusted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 140,000.

- Warwick, RI, USA

problem #22

Feb 122013

Ram 1500

  • 210,000 miles
The dashboard has developed large cracks. It is distracting while driving and could possible be a safety issue. I also almost cut my hand when applying interior cleaner/shine this past Saturday. I know I need to be careful but it is pretty ridiculous for this to be cracked so bad. Dodge needs to step up and at least offer steep discounts to get this fixed.

- Antioch, TN, USA

problem #21

Oct 102012

Ram 1500

  • 147,000 miles
The contact owns a 2002 Dodge Ram 1500. The contact stated that the dashboard was cracked. The contact took the vehicle to the dealer for inspection but it was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 147,000.

- Orlando, FL, USA

problem #20

Sep 162011

Ram 1500 8-cyl

  • 55,000 miles
Dashboard crack.

- Norwalk, CA, USA

problem #19

Aug 202012

Ram 1500 8-cyl

  • Automatic transmission
  • 94,000 miles
The contact owns a 2002 Dodge Ram 1500. The contact stated that while driving 65 mph a piece of the dashboard fractured and began to crack in four different places. The vehicle was taken to several independent mechanics for diagnosis and the contact was informed that there were no repairs but instead, the entire dashboard would need to be replaced. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure and current mileages were 94,000....updated 10/17/12 updated 10/17/12

- Benton, KY, USA

problem #18

Jun 232012

Ram 1500 8-cyl

  • 84,000 miles
Noticed while driving that the right hand corner of the upper dashboard piece next to the window was rattling. Upon further investigation found that two of the attachment post for the panel were completely separated from the upper dash panel on the under side of the panel which mate to a friction clamp under the panel.also noticed that the speaker grill was cracked and coming apart in the same area. Note: The dash area has never been disturbed since new or has been in a wreck or has the dash had any kind of impact. Perhaps if Dodge had put more emphasis on quality than profit, they would be in better shape.

- Collierville, TN, USA

problem #17

Apr 152010

Ram 1500

  • 100,000 miles
Dashboard is cracking in several places and falling apart. I took the dash cover off to glue it back together and seen that the dash body is also cracking, after gluing the top dashboard back together, less than a month later cracks appeared next to the cracks that I glued together. It is only a matter of time before the dash body collapses.

- Broken Arrow, OK, USA

problem #16

Oct 012010

Ram 1500 8-cyl

  • 60,000 miles
The dashboard in the 2002 Dodge Ram 1500 has multiple cracks and pieces are falling into the A/C vents and the firewall. There are many sharp edges and loose broken pieces and I'm afraid if there is an accident there could be fragments that break apart and could potentially cause eye damage or severe lacerations. Please address this issue with Dodge as I have found multiple complaints from numerous owners.

- Fallbrook, CA, USA

problem #15

Feb 282012

Ram 1500

  • 112,000 miles
The contact owns a 2002 Dodge Ram 1500 quadcab. While driving approximately 55 mph, the contact approached a turn however, the turn signal failed to respond when engaged. The windshield wipers, horn and rear brake lights became inoperable. In addition, both turn signals would not function upon activation. A certified mechanic inspected the vehicle and was unable to determine the cause of failure. In addition, large fragments of material separated throughout the dashboard surface. There were also numerous cracks within the dashboard. The vehicle had not been repaired. The manufacturer was not notified of the permanent malfunctions. The approximate failure mileage was 112,000.

- West Berlian, NJ, USA

problem #14

Feb 012008

Ram 1500

  • 45,000 miles
The contact owns a 2002 Dodge Ram 1500. The contact stated that the dashboard was completely fractured. The vehicle was taken to the dealer who stated to the contact that the material used to manufacturer the dashboard was defective and needed to be replaced. The manufacturer was made aware of the failure who offered to cover the cost of repairs, stating that the contact would only be required to pay the deductible. The vehicle was not repaired. The VIN was not available. The failure mileage was 45,000 and the current mileage was 69,000.

- High Point, NC, USA

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