2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Edge seat belts / air bags problems

seat belts / air bags problem

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2009 Ford Edge Owner Comments

problem #4

Jul 012016

Edge

  • 95,800 miles

A D V E R T I S E M E N T S

Takata recall: I received a recall letter dated July 2016 from Ford informing me that "a ruptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death." I took the car the the Ford dealership in rockwall, Texas and was told they did not have the repair parts and did not know when they would get them. Five months later, I wrote a complaint letter to the CEO of Ford objecting to the risk to my family of driving that defective vehicle. On January 3, 2017, I received a form letter back from Ford customer service that is worthless. I do not believe there is any serious intention to solve this dangerous situation.

- Rowlett, TX, USA

problem #3

Jul 292016

Edge

  • 105,000 miles
Takata recall - Ford has yet to fix this problem and will not schedule an appointment nor sent me any information on when a resolution will take place

- Garner, NC, USA

problem #2

Jul 012016

Edge

  • miles
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fenton, MO, USA

problem #1

Aug 252016

Edge

  • miles
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ontario, CA, USA

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