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3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,239 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge accessories - exterior problems

accessories - exterior problem

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2011 Ford Edge Owner Comments (Page 1 of 2)

problem #30

Feb 142015

Edge

  • 71,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Edge. While driving at various speeds, the interior lights remained illuminated and the passenger and driver side door ajar warning indicator illuminated on the instrument panel. The contact stated that the doors would not lock. The vehicle was taken to the dealer, but the details of the diagnosis could not provided. The vehicle was not repaired. The manufacturer was made aware of the failures. The failure mileage was 71,000. The VIN was not available.

- Markham, IL, USA

problem #29

Oct 012015

Edge

  • 77,517 miles
The contact owns a 2011 Ford Edge. The contact stated that the front driver side door open warning light repeatedly illuminated. In addition, the contact stated that all four doors failed to lock when the vehicle was being operated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 77,517.

- Bruce, MS, USA

problem #28

Jun 012015

Edge 6-cyl

  • Automatic transmission
  • 50,000 miles
The contact owns a 2011 Ford Edge. While in park, the contact closed the front driver side door; however, the door failed to automatically lock and the interior dome light remained illuminated. The door ajar warning light also illuminated. The failure recurred on number of occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 50,000. Updated 09/18/15

- Ithaca, MI, USA

problem #27

Jun 112013

Edge

  • 40,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Edge. The contact stated that the front driver side door open warning light illuminated. In addition, the contact stated that the all four doors failed to lock when the vehicle was operated. The vehicle was taken to a dealer, where it was diagnosed that the front driver side door sensor needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 40,000.

- Liberty Township, OH, USA

problem #26

Mar 232015

Edge

  • miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light and dome light illuminated continuously. The contact mentioned that the doors failed to lock while the vehicle was in motion. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Lithonia, GA, USA

problem #25

Feb 072015

Edge

  • 55,299 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar indicator remained illuminated after the doors were closed. As a result, the interior lighting remained illuminated and the automatic locks malfunctioned while driving. The vehicle was taken to the dealer but no diagnostic testing was performed. No repairs were made to the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 55,299.

- Chicago , IL, USA

problem #24

Sep 012014

Edge

  • 38,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Edge. The contact stated that the doors failed to lock while driving at various speeds. In addition, the door ajar warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.

- Niles , MI, USA

problem #23

Aug 102014

Edge

  • 29,513 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar indicator remained illuminated and the automatic door lock system failed to function properly. Also, the contact mentioned that the failure caused the dome light to stay illuminated while the vehicle was in motion. The failure occurred daily. The vehicle was taken to a dealer. The technician was unable to diagnose or repair the vehicle. The manufacturer was notified of the issue. The failure mileage was 29,513.

- Amarillo, TX, USA

problem #22

Oct 012014

Edge

  • 65,500 miles
The door latch sensor malfunctions causing the instrument panel to announce that the door is ajar even though all four doors are shut correctly. If you cannot make the message go away by reopening and shutting the door, then the doors will not lock once the vehicle is in motion and the dome lights will remain illuminated. Also, the biggest danger is that the latch can malfunction while driving causing the doors locks to unlock while driving at high rates of speed. This is concerning given that my daughter rides in the back seat. This has caused battery to be drained.

- Portsmouth, RI, USA

problem #21

Sep 272014

Edge 6-cyl

  • 53,000 miles
The drivers door is closed but the switch indicates open so the doors do not lock; the dome lights stayed on when driving after dark and made it difficult to see. Also, the dome lights stayed on and ran the battery down overnight.

- Clio, MI, USA

problem #20

Jun 242014

Edge 6-cyl

  • 31,000 miles

A D V E R T I S E M E N T S

At first, about a week or so ago, door lock sensor indicated right front door not closed. Warning appeared on dash. Automatic locking at 10 mph ok happened for a while, but within past few days, auto lock does not happen. In fact, if door locked manually after starting, all doors automatically unlock within seconds--whether vehicle parked or in motion (with ignition on). In short, locking doors is not possible and all doors are unlocked while driving. Locking doors is only possible when vehicle is parked and motor is off.

- Arlington, VA, USA

problem #19

May 302014

Edge 6-cyl

  • 65,000 miles
Driver door latch reports door ajar when door is closed. This prevents doors from being locked while moving. This causes dome lights to stay on after parked and inability to use touch lock features.

- Columbus, OH, USA

problem #18

Dec 272013

Edge 6-cyl

  • 59,467 miles
Door ajar light stays on when doors are closed. Doors wont lock while driving. Hazard when children are in the vehicle. Slamming door 10 times wont help. Have to manually lock door when exiting car. Alarm wont work if door wont lock.

- Detroit, MI, USA

problem #17

Dec 132013

Edge

  • 57,000 miles
The drivers door ajar warning light remained illuminated. The doors are unable to lock. Sometimes the light will go off while driving and the doors will lock, but sometimes it will come back on and the doors will unlock again.

- Columbia, SC, USA

problem #16

Nov 012013

Edge

  • 47,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the driver's door ajar warning light remained illuminated. The contact mentioned that occasionally the drivers door was able to be locked however the door unlocked independently when the vehicle was in motion. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,000 and the approximate current mileage was 65,000.

- Pottstown , PA, USA

problem #15

Apr 172014

Edge 6-cyl

  • 45,356 miles
The door latch switch is faulty and the door ajar light will not go out on the instrument panel. Apparently Ford refuses to recall the product. I believe this could lead to a dangerous situation if the door is really ajar and the door could open, drain the battery and when the door switch is malfunctioning, it states that the door is ajar and the doors will not lock.

- Orangeburg, SC, USA

problem #14

Apr 012014

Edge

  • 20,000 miles
Vehicle does not recognize that the driver side door is closed. The door ajar light stays on, causing the interior light to stay on, and preventing the doors from locking while traveling. The dealership service department stated this is a common problem that requires the latch be replaced.

- Canton, MI, USA

problem #13

Apr 212014

Edge

  • miles
It seems the door latch is defective as many Edge owners have had this issue. The "door ajar" light comes on & you have to open & close the door to resolve it. After several occurences, it does not go off by simply opening & closing the door.

- Parkton, NC, USA

problem #12

Feb 012014

Edge 6-cyl

  • miles
Driver door ajar warning light remains on when door is securely closed. Overhead dome light remains on and doors will not lock while car is in motion. Safety hazard with inability to have doors locked while car is in motion. Excessive wear on the car battery (recently replaced) with overhead dome lights remaining illuminated for 3 minutes after car is in motion and 10 minutes after while car is turned off. While the issue of the door ajar alarm continues to be on and door latch is defective the car alarm randomly goes off without door manipulation. Car alarm has gone off up to 3 times in a day and occurs 4-5 days per week causing disruption in the neighborhood. Many complaints have been posted online regarding this issue of a defective door latch that warrants a recall on Ford's behalf due to potential safety concerns. Children could open the door of the backseat while the car is in motion due to the inability to lock the doors.

- Baltimore, MD, USA

problem #11

Feb 242014

Edge

  • 58,500 miles
Drivers side door latch mechanism is defective. After closing the door the sensor which detects the door being shut is not activated properly. The instrument panel indicates that the door is ajar. The interior lights stay on until the vehicle is in motion. Most seriously however is that while this problem is occurring, the vehicle doors cannot be locked. None of them. A child in the back seat could easily open the doors while the car was in motion. Even if the driver pushes the door lock button to engage all 4 door locks, they pop right back open after a few seconds. The remote will also not activate the security system when you are outside the vehicle. The horn chirps twice indicating that the doors are ajar.

- Centennial, CO, USA

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