Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,074 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge body / paint problems

body / paint problem

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2011 Ford Edge Owner Comments (Page 1 of 6)

problem #108

Nov 172016


  • 60,000 miles


Door ajar signal stays on when door is closed interior light stay on when door is closed inability to lock doors faulty latch

- Riverton, IL, USA

problem #107

Jul 162015


  • 50,000 miles
Driver side front door sensor incorrectly senses door is open when it is actually closed causing the inability to lock any of the vehicles doors. Dome light remains on when driving. The inability to lock any of the doors is a serious safety concern since it could enable anyone to gain access to the interior of the car and the driver has no way to lock them out.

- Stewartstown, PA, USA

problem #106

Sep 012016


  • 60,000 miles
Door ajar warning always on resulting in doors not locking when car is in motion, dome lighting staying on when exiting the car and not being aware if car door is shut.

- North Olmsted, OH, USA

problem #105

Oct 012016


  • 50,000 miles


Drivers side door ajar warning light is on, even when door is closed. Door locks will not work, dome light stays on. This is a safety hazard when driving at night since reduces night vision as well as allows the doors to be opened by anyone.

- Cape Coral, FL, USA

problem #104

Sep 282016

Edge 6-cyl

  • 60,000 miles
While driving, the door ajar light remains on even though all the doors are completely closed. The image indicates the passenger door is ajar. Because of this, the dome lights remain on and I am unable to lock the doors while driving.

- Anaheim, CA, USA

problem #103

Oct 172016

Edge 6-cyl

  • 91,000 miles
Door ajar warning message on while driving or parked. Causes interior lights to stay on 10 minutes before turning off when parked. Interior lights will turn on and alarm horn will sound intermittently when parked. I pulled the fuse for the horn relay, don't know when it will sound. I feel it's unsafe to drive without a horn. While driving doors do not lock in fact they unlock after locking them with lock switch.

- Woodbury, MN, USA

problem #102

Apr 102016


  • 43,000 miles


The dome light comes on while vehicle is on movement and creates a night driving hazard. The doors will not lock which is a major safety issue. The false door ajar signal prevents the driver from recognizing a real door ajar situation.

- Buena Park, CA, USA

problem #101

Oct 012016


  • 51,000 miles
Drive side driver door ajar sensor switch fails. Interior lights stay on and door locks will not stay locked when the car is in motion. Door ajar light stays on at all times if the key is in the ignition.

- Maple Valley, WA, USA

problem #100

Oct 152013


  • 30,000 miles
Drivers side door ajar light stays on when door is shut. Is a safety concern because doors won't lock and dome light stays on. Problem is intermittent and is worse in cold weather. Dealership complied with a service letter but the problem came back within months. Dealership seems to be dragging their feet.

- Charlestown, IN, USA

problem #99

Feb 012016


  • 25,000 miles
A warning comes up on the instrument panel that the "driver door is ajar." I will close it again and most times it still says it is ajar. Once I begin driving the doors will not lock, nor will they allow me to lock them, they immediately unlock again. Also the interior lighting will stay on when the car is not being driven and is stationary.

- West Orange, NJ, USA

problem #98

Sep 122016


  • 41,000 miles


Vehicle left rear door indicator was 'door ajar". door locks would nor lock door and dome light would not go out - this depleted the battery. Left rear door latch replaced under extended warranty with $100 deductible. Battery was only 2 years old and battery was replaced under battery warranty. All work done at Ford dealer.

- Riverside, CA, USA

problem #97

Oct 132015


  • 87,000 miles
The drivers door door ajar light stays was staying on at all times with the door shut. Had to replace the door latch assembly to make the issue go away. Potentially a serious safety issue if the door latch is malfunctioning.

- Reno, NV, USA

problem #96

Sep 142016


  • 70,000 miles
The ┐door ajar┐ warning light on my 2011 Edge periodically comes on and stays on. The warning indicates that various doors are open. Sometimes it's the driver door; other times it's the left passenger door or the back gate. Each time the doors were closed properly, however the sensor thinks that the doors are open. This malfunction causes the interior dome lights and the exterior lights on the side mirrors to remain on, which drains the battery. Originally, I thought this issue was a problem specific to my vehicle. However, in an attempt to understand the problem, I conducted an internet search and discovered that the ┐door ajar┐ warning is a common and well known problem with Ford products including the Edge. This problem is not a result of use or wear and tear of the vehicle; it clearly is a mechanical /engineering flaw with the vehicle. I feel that this situation is a safety issues and should be corrected by Ford Motor Company. On September 19, 2016, I sent an email to the Ford Motor Company customer relationship center (crc), explaining the problem and seeking help. I was assigned a case number (cas-10612005-P1F4G7) and was told to contact a local dealer to diagnosis the problem. On September 27, 2016, a service department representative from beau townsend Ford informed me that the problem was with the door latch and the cost to repair is approximately $385 per latch. He also informed me that Ford Motor Company would not pay for the, I called the crc to appeal the decision.I was told that the problem was not a recall item and that Ford would not repair the vehicle. I was also told that I had no further recourse regarding this issue.

- Dayton, OH, USA

problem #95

Jul 152015


  • miles
Door ajar light remains on-vehicle will not lock while in motion-interior lights will not turn off while parked-electrical components drain battery as if the door remains open at all times even when the door is closed-needs to be recalled and fixed for Ford owners as this is not the only Ford vehicle with this problem-Ford needs to stand behind their product and step

- Clayton, NC, USA

problem #94

Sep 092016


  • 39,000 miles
My drivers door will not latch. Due to this my dome light remains on which causes it to be dangerous to drive my car at night. It also drains my battery on a regular basis. My local dealer did something after I purchased the vehicle to "fix it", however it has continued to happen since I purchased the vehicle from a Ford dealer almost to years ago.

- Franklin, MA, USA

problem #93

Sep 012016


  • miles
Driver side door ajar alert. The interior lights will not shut off due to a faulty door latch. This is a major safety concern especially when driving in reverse and not being able to see because the light is on!!!

- Lancaster, NY, USA

problem #92

Sep 022016


  • 140,000 miles
My Ford. Edge has a problem with a module system that it is outdated mechanic told me that if I dont take it to the Ford dealer to get it recall it can cause my car to over heat nd catch fire.

- Orange, TX, USA

problem #91

Jul 212016


  • 66,000 miles
The door ajar lamp indicates that the driver's side front door is ajar even though it is closed. This prevents any of the doors from being locked.

- Spring Mills, PA, USA

problem #90

May 012016


  • miles
Door ajar warning stays on even when the door is closed, preventing the dome light from going off and the door from locking while driving.

- Henderson, NV, USA

problem #89

Aug 072016


  • 72,000 miles
"driver door ajar" warning on dash, and interior lights on, while door closed. Interior lights on at night interfere with night vision and, especially, rear view mirror vision. Also drains battery over night. Started as an intermittent problem, but now constant.

- Aurora, CO, USA

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