Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Typical Repair Cost:
Average Mileage:
62,126 miles
Total Complaints:
26 complaints

Most Common Solutions:

  1. replace sensor (15 reports)
  2. not sure (10 reports)
  3. replaced left rear door latch (1 reports)
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2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 1 of 2)

problem #26

Sep 092015


  • Automatic transmission
  • 93,000 miles


Due to the interior light staying on, I've had to change my battery well before it should be. As I see from others, this is an on going issue w/ this model. Ford needs to bite the bullet and recall this at no charge to the buyer. Was told by dealer that it will cost $500 plus labor for this! And because this is an ongoing issue, will likely go out again even after being replaced. Seriously?! So why would I pay $500 + bucks for something that will happen again?! Finally found a mechanic that will rewire it, so the warning and light won't come on at all anymore. So if you want to use interior lights have to turn on manually. Beats paying $500 + for a temporary fix.

- , Dayton, OH, USA

problem #25

Jun 182014

Edge SEL V6

  • Automatic transmission
  • 60,000 miles

Can't believe FORD wont recall this. I have read about this problem all over the internet. Nothing like driving around with the interior lights on (especially at night) and with doors that you cannot lock.

The problematic sensor in the door lock mechanism seems to work correctly when the outside temperature gets close to freezing.

Also not sure why FORD wants $400 to replace this $20 part.

Sounds like this item is getting some traction as NHTSA started an investigation in Oct 2016. Yea, it will only be 10 more years before we get some resolution.

- , Lees Summit, MO, USA

problem #24

Sep 302016

Edge SEL 3.5L V6

  • Automatic transmission
  • 108,500 miles

Had the drivers door sensor first go off in 2014. Got it fixed, at my expense. Was told it was the latch and the sensor. fast forward to 2016.... front passenger door open alarm stays lit. PROBLEM: doors do not lock when sensor is lit while moving. crazy that ford hasn't safety recalled this, as the door lock does not enable.

- , Manteca, CA, USA

problem #23

Sep 012016

Edge Limited V6

  • Automatic transmission
  • 58,000 miles


This needs to be recalled and fixed by Ford. For something that isnt covered under extended warranty and a reletively easy fix Ford needs to man up and fix the problem. Lights coming on at night is a HUGE concern.

- , Louisville, KY, USA

problem #22

May 012013

Edge Limited 3.2L V6

  • Automatic transmission
  • 50,000 miles

I have called Ford on several occasions about this problem, I feel like they don't care about their customers. I will never in my life buy another Ford product and I tell all my friends and whoever ask about my Edge that "you don't want this vehicle and I let them know about the experience I have had with this vehicle. I refuse to spend the $400.00 it will take to fix this problem. Every time I turn off the vehicle the lights stay on, while I'm driving the door ajar lights stays on the whole time. Now the back left door stays on too.

- , Memphis, TN, USA

problem #21

Dec 052016

Edge SEL 3.2L

  • Automatic transmission
  • 23,000 miles

Door ajar light is on along with the dome light. Had the repair done under warranty couple years back and now its happening again. Cold weather seems to be a big part of the problem as the plastic shrinks on the switch inside the door panel, and the plastic door handles and the plastic the plastic the plastic. Keep on making stuff out of plastic and a little cold and you have broken!

- , Manchester, NH, USA

problem #20

Dec 062016

Edge V6

  • Automatic transmission
  • 50,000 miles


I feel this issue can be a serious one as the child lock won't work with the door ajar sensor failing, can't stop children from harm at even the fastest of speeds. Also the lights don't go over so the battery is always draining early and lately the driver side door won't even lock, causing an easy target for theft.

- , Lubbock, TX, USA

problem #19

Aug 122015


  • Automatic transmission
  • 75,000 miles

I have had to replace my battery 2x since the lights stay on since it says the door is open, I cannot lock my doors with the auto lock since it says the doors are open, I have had to remove all interior lights to help keep my battery from dying. This is ridiculous that I have read numerous reports of this problem and ford has done nothing.

- , Monrovia, USA

problem #18

Dec 022016

Edge SE V6?

  • Automatic transmission
  • 27,000 miles

I want it fixed asap cause it's very annoying especially at night when I get in the car and interior light stays on until I am above 15miles an hr and I can not see people in front of me if they are taking a walk around our community in our apartments. Also I cannot lock my doors because of interior lights stays on and I do not feel safe when my doors are not locked. It cost too much for me to fix am not able to afford to fix it - my mother passed away funeral cost $16,000 - my sister died in her sleep - brother-in law passed away. On top of all this my other sister found out she has breast cancer, she's the one who just lost her husband. We had to do a go fund me acct to help for the funeral cost - help me. The first time it happened westway ford fixed it but it was only a patched up job just enough time until my warranty ran out. I love my car but hate the problems it has.

- , Irving, TX, USA

problem #17

Jan 072016

Edge Limited V6

  • Automatic transmission
  • 85,000 miles

Have seen many complaints about this, but to date Ford has not owned up

It had drained the battery once and I had broken the window once (anger issues) couldn't wait any longer for Ford to do the right thing so I bit the $475 bullet and had it fixed.

Will be the last Ford I buy

- , santa clarita, CA, USA

problem #16

Jul 022016

Edge Limited 3.5L V6

  • Automatic transmission
  • 72,202 miles


This was an immediate problem when I bought the car used in July of 2016. I also had a brake booster replaced yesterday (fortunately that was a recall item)The body integrity of these Ford products makes me wonder why I switched back from buying only foreign cars. Both vehicles that I own are Ford/Mercury and I have had my problems. Why won't Ford own up to the Ford Edge door latch/door ajar problem and make it a recall item?

- , Baltimore, MD, USA

problem #15

Sep 052016

Edge ES 3.2L V6

  • Automatic transmission
  • 49,000 miles

The driver side door ajar light comes on, this causes the dome lights to stay on. The bright light inside the cabin effects your night driving.

It is extremely problematic and Ford should do a recall notice on this problem. Please keep me informed, I am retired and cannot afford to repair this stupid problem. I am a Ford Man but this should be taken care of. Please help!

- , Phoenix, AZ, USA

problem #14

Nov 012016


  • Automatic transmission
  • 70,000 miles

door ajar light on, interior light stayed on and killed battery. I don't think doors would lock.

- , Burnsville, MN, USA

problem #13

Oct 012016

Edge Limited

  • Automatic transmission
  • 45,000 miles

The door ajar sensor stays on constantly while driving. This is very dangerous as the doors will not lock and the interior light stays on.

- , Proctorville, OH, USA

problem #12

Sep 022014

Edge 3.5L V6

  • Automatic transmission
  • 84,000 miles

Door ajar sensor went out causing my dome light to stay on and my battery to die.

- , Marietta, GA, USA

problem #11

Jul 192013

Edge Limited 3.5L V6

  • Automatic transmission
  • 21,131 miles

Door Ajar sensor was first fixed in July 2013 under standard warranty. Then needed to be fixed again in July 2015 under extended warranty. Now here it is October 29, 2016 and I have to bring it in again for the same problem. Mahwah Ford of Mahwah, NJ informed me that the Door Ajar problem is not yet an official recall.

- , Ramsey, NJ, USA

problem #10

Aug 022016

Edge SE V6

  • Automatic transmission
  • 95,400 miles

Doesn't matter how hard or soft you close the door, the light doesn't come off until a long time after when you're not in the car. If you are in the car, the light stays on and after a few miles, the light turns off, however, on the dashboard the message is "driver's door ajar" and the locks don't automatically lock. It has come close to depleting the battery but so far it hasn't done so.

- , San Antonio, TX, USA

problem #9

Apr 012015

Edge Limited 3.5L

  • Automatic transmission
  • 43,000 miles

Can cause accident. Interior lights can come on when vehicle not in motion when door ajar light comes on. Can cause temporary sight issue when happens at night time. Door locks do not stay locked. Never had fixed. Refuse to pay over 350 dollars for something that the manufacturer should be responsible for.

- , Warrior, AL, USA

problem #8

Mar 142016

Edge V6

  • Automatic transmission
  • 55,000 miles

There are a lot of complaints about this problem, and it appears that Ford is under investigation for this issue. I've had a few Fords now, and their service is absolutely horrible - not to mention that they don't care that their brand now is a symbol of inferior engineering and customer service, shoddy craftsmanship and the trust lost from many people. The question is simply, "Why?" Apparently the vendor that makes the particular part has a close relationship with the leadership...

- , Oakland, CA, USA

problem #7

Apr 282016


  • Automatic transmission
  • 61,526 miles

Our 2011 Ford Edge has the driver's "door ajar" light coming on since about April 2016. Ford refuses to correct this problem (unless it's at my expense) even though it appears to be widely experienced by other users as well.

Since the vehicle "thinks" the door is open, the interior lights stay on which ultimately will drain down the battery. Additionally, while driving down the road, if for some reason we wanted to lock the doors (say someone was trying to break in or something) with the electronic lock control, it will not operate properly because again, the vehicle things there is a door open. This is particularly disturbing as we have small children in the back seats. If someone wanted to reach in the back and swipe a child at a stop light or something, I can't even lock the doors from my driver seat. This is a MAJOR SAFETY ISSUE.

Ford, do the right thing and recall this item for a fix....

All this happened after I have just had my right rear tire sensor replaced ($400) and my gas gauge repaired ($900) on this same vehicle. Geez, when will this end on this vehicle...


- , Baton Rouge, LA, USA

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