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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
52,418 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 5 of 34)

« Read the previous 20 complaints

problem #588

May 232016

Edge

  • 86,000 miles

A D V E R T I S E M E N T S

Constant door ajar on passenger side doors. Use to be one now or is both. Causes safety issues because the rear passenger can't be locked as I have a child T by at sits there. Lights go on internally while driving at night which causes difficulty driving at night. Lights constantly go on snd off throughout the day and night causing drained battery, and constant jumps starts.

- Port Murray, NJ, USA

problem #587

Jun 222018

Edge

  • 143,000 miles
Door sensor states door is open, when door is closed. Interior lights remain on and doors remain unlocked. Can have issues with doors unlocking when parked, leaving a issue for being robbed, also lights can remain on which will drain the battery. Lights will also stay on while driving which is an issue at night.

- North Salem, IN, USA

problem #586

Jun 212018

Edge

  • 74,000 miles
Sync radio goes in and out and the screen goes completely dark for awhile, sometimes last hours and sometimes lasting days. Dealer claims the radio is updating itself. During this period the backup cameras don't work along other functions connected to the screen. This happens when the vehicle is moving as welling as stationary times.

- Ormond Beach, FL, USA

problem #585

Apr 092014

Edge

  • 60,000 miles

A D V E R T I S E M E N T S

Driver door ajar, passenger door ajar. These alerts come up when my doors are closed. The interior light stays on for ever and I cannot lock my doors! this is not acceptable. I have read hundreds and hundreds of complaints about this exact problem. Also, the interior lights just come on randomly when car is parked with no key in ignition. And, the backup camera, when it works, is upside down!! these problems should be recalled, as I see so many others complaining about the exact same issues.

- Brandon, MS, USA

problem #584

Jan 012018

Edge

  • 17,000 miles
Our 2011 Ford Edge, which we bought new from a local dealership, now has an odometer reading of just over17,000 miles.after experiencing the interior lights coming on and remaining on without the switch being used or the doors opene, we noticed that the'drivers door ajar' warning came on and the door was actually closed tightly.the interior door locks would engage and release repeatedly while driving.this was the greatest cause of alarm for us because our small great grandchildren often ride with us. Our battery went bad and from what I can determine, this may be the reason.my wife is the principal operator and no longer feels safe in this vehicle with this problem existing.I have contacted fomoco customer service and there is no recourse other than pay the dealership to repair/replace the actuator.I feel that as many problems as have occurred with these parts, a recall should already have been done by Ford...this problem has occurred in traffic and also while parked in our drive.thanks for allowing me this opportunity.

- Columbia, TN, USA

problem #583

Apr 152018

Edge

  • 80,000 miles
The door ajar light stays on despite all doors being closed. This in turn prohibits the doors to lock on the vehicle (while driving and parked).the dome light will turn on intermittently, this includes during night time driving and when parked - both creating major safety issues. Battery drainage - being left with an inoperable vehicle. Visibility - severe glare and limited visibility while driving in darkness. Personal safety - doors not looking creates a threat to personal safety (there is a reason car doors lock automatically within a few minutes of takeoff - personal safety). In addition to this, the backup camera went out at 50000miles. So disappointed!

- Ventura, CA, USA

problem #582

Nov 232016

Edge

  • 66,000 miles

A D V E R T I S E M E N T S

The door ajar sensors are erratic and often report false ajar conditions. This results in the interior lights not going out until you reach a certain forward speed and the the doors will not stay locked with the power locks, you press lock and they unlock. The lights also come on randomly while the car is parked. These sensors have a 100% failure rate and are part of the door latch so they are expensive to replace. It makes it very dangerous maneuvering the car at night with the interior lights on and it is pretty unsafe to not be able to lock all the doors and have them stay locked.

- Plantation, FL, USA

problem #581

Jan 012018

Edge

  • miles
My vehicle has an issue where the hud will stay on occasionally after turning off my car and leaving it. This drains my battery, leaving my car completely dead. At one time it was unable to even jump start. This has happened twice, when the vehicle has been shut off. Also, any of my controls for radio/volume/cruise control/etc. Will often freeze or suddenly jump up or down. This happens randomly, regardless if the vehicle is in motion or not.

- Modesto, CA, USA

problem #580

Feb 142018

Edge

  • miles
On the highway my advanced service traction light came on and so did the ABS light.also my passenger door is shut but my light in my car is on and the door ajar warning code comes on with the door shut. And comes on while I'm driving and I have to pull over to try to get the light off.

- Southwick, MA, USA

problem #579

Oct 122017

Edge

  • 90,000 miles
Door ajar warning light won't go off. Interior lights stay on and doors won't lock.

- Pembroke Pines, FL, USA

problem #578

Feb 022018

Edge

  • 60,000 miles

A D V E R T I S E M E N T S

The door ajar light for my driver's side door will not turn off. It's a safety hazard, as I have no idea if my door is closed or actually ajar and I drive on the highway often. I have an extended warranty I bought with my car, and was sold this as bumper-to-bumper everything covered besides the brakes and tires. The Ford service center wanted $450 to repair since they won't cover this under my extended warranty. They won't give me my car back without paying a $100 diagnostics fee. 10 seconds on google shows this is a common problem already being investigated by NHTSA. Please do not let up. This needs to be recalled, or covered under warrenty.

- Media, PA, USA

problem #577

Jan 242018

Edge

  • 70,000 miles
The left rear door closed switch failed causing the interior lights to remain illuminated continuously. This caused the battery to be drained while the car was parked, stranding my daughter and mother-in-law.

- Sullivan, MO, USA

problem #576

Jun 012016

Edge

  • 35,000 miles
Door ajar light is always on. The doors won't lock due to this. Safety hazard for everyone in the vehicle

- Kalamazoo, MI, USA

problem #575

Dec 122017

Edge

  • 100,000 miles
I have the infamous "door always ajar" problem on my Ford Edge. The problem seems to be the door latch assembly that gets corroded and stops indicating the door is closed. When the car is in motion, the locks won't lock, posing a hazard in a accident, imo. If this is at night, the interior lights come on and this could potentially cause the driver to be startled and cause an accident. If it is parked the interior lights won't go off and drains the battery, possibly stranding the driver in an unfriendly area. I love this car but I can't trust it or drive it until it is fixed. That the manufacturer is well aware of the problem and it is of their own making and they refuse to do anything about it is unacceptable. Thank you for giving me a chance to do something about this and for your work at keeping the public safe!

- Louisville, KY, USA

problem #574

Dec 102017

Edge

  • 70,000 miles
"driver door ajar" light remains lit after closing. No obvious physical defect. Dome/interior lights remain illuminated, doors will not lock even while the vehicle is underway. Center display remains powered/illuminated when the vehicle is turned off and doors are closed, causing total discharge of the battery.

- Belleville, MI, USA

problem #573

Sep 302017

Edge

  • 100,000 miles
Driver's door ajar warning light stays on even when door is closed. Interior lights stay on for a while after you start driving. Doors will not automatically lock and if you lock them they will automatically unlock when driving. When exiting the vehicle and you go to lock it, the horn sounds twice indicating the door is not shut, and the interior lights remain on for a while. Real pain. Ford needs to get this figured out and recall these defective vehicles.

- Shawnee, KS, USA

problem #572

Nov 072016

Edge

  • 100,000 miles
Door ajar issue. Already killed one battery. Also is a safety issue. I've had to drive several times when it's dark out and the lights inside the vehicle will not shut off. Not going to pay almost 500 dollars to have this fixed when I hear of tons of people fixing it, for the issue to come right back with a new part.

- Wyoming, MI, USA

problem #571

May 162016

Edge

  • 60,000 miles
Door ajar warning light stays on while vehicle is running, making it impossible to lock doors while driving or stopped in traffic. When vehicle is parked, interior land exterior lights will turn on without reason. This causes the battery to drain frequently. If doors are locked while vehicle is parked, the car alarm will go off frequently.

- Hamilton, OH, USA

problem #570

Sep 192017

Edge

  • 55,000 miles
The drivers side 'door ajar' light stays on, even though the door is obviously not open. The interior lights stay on until the vehicle begins moving forward after reaching a certain speed. When the vehicle is shut off, the radio & power immediately shuts off as well. This could become a problem if it kills the battery.

- Brooklyn Park, MN, USA

problem #569

Sep 152017

Edge

  • miles
Mytouch screen will not allow me to change time, turn on heat for seats or choose between driver and passenger seats, adjust temperature in vehicle. Sometimes when trying to turn heat on seat, it will just change radio stations. Screen not sensitive to touch.

- Lansing, MI, USA

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