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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,478 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge lights problems

lights problem

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2011 Ford Edge Owner Comments (Page 1 of 10)

problem #186

Jan 042024

Edge

  • miles

A D V E R T I S E M E N T S

head lights go out while driving at night hi or low beam auto or manual it does not make any diff.

- Northumberland, PA, USA

problem #185

Dec 052023

Edge

  • miles
About a year and a half ago I had a problem in which my headlights and highbeams would turn on but then shut off. If you turned them off and back on, they would come on but go out again. I paid to fix this problem. It's now happening again. It'll be the second time in two years with the same issue. I've searched online and others with the same year car are having the same exact problem. There's no recall listed on this but it's a safety issue that keeps happening. The date of the second incident is 12/5/23.

- Pittsfield, NH, USA

problem #184

Apr 072023

Edge

  • miles
My car will turn on the lights in the middle of the night, without anybody in it. Battery is continuously dead, even after replacing with a new battery. The alternator and starter have been checked and are good. The passenger door ajar is always on. When I lock the car with my key fob it honks twice and the lights inside the car remain on. The car will die while driving it, when I am at a stop light. The engine light will come on and the only warning that appears is passenger door ajar. Other Ford vehicles have a recall for these horrible issues and my vehicle should be as well. This is a major issue caused by Ford. Period. There is no specific date for this issue, it happens every single day since I have owned this 2011 Ford Edge SE FWD

- Everett , WA, USA

problem #183

Jun 262022

Edge

  • miles

A D V E R T I S E M E N T S

Passenger door ajar light stays on and doors won't lock, and the exterior lights come on when the car is parked and not running They had a recall for the drivers side door latch, but not for the passenger side

- Bronx, NY, USA

problem #182

Jun 012021

Edge

  • miles
My car is a 2011 ford edge sport awd and the brake lights will stay on after using the brakes. It is available for inspection. It is a safety hazard because others around me are not always seeing an accurate signal. I have not taken it in to be looked at yet, i just have been lifting up on the brake pedal after i use the brakes. there is on warning or notifications stating the brake lights are still on.

- Orangeville, PA, USA

problem #181

Jun 182021

Edge

  • miles
Driving at night is very dangerous as my headlights are extremely dim (even with new bulbs). The high beams are no better as they don't illuminate the road far enough or bright enough to see objects at night more than 100 feet away. I get anxiety driving at night because I can't see much and this is a problem with Ford Edges of various years with halogen bulbs. Many have had to buy conversion kits to install HID lights because the headlights are so bad. There are several online forums of Edge owners who are very dissatisfied in the quality and safety of the headlights. I believe this is a very serious safety concern and that a recall should be placed on the vehicle. Car owners should not have to spend hundreds of dollars to modify a brand new or used vehicle because the headlights don't illuminate well enough to drive safely.

- Milford , OH, USA

problem #180

Feb 192021

Edge

  • 150,000 miles

A D V E R T I S E M E N T S

Went to leave at night headlights did not come on and will not come on. Drive to turn just the switch to make them come on did not work either. The low beams nor the high beams will come

- Roanoke, VA, USA

problem #179

Oct 232020

Edge

  • 40 miles
Since I purchase 2011 Ford Edge from my dealer in babylon NY. I have issues with electrical, loss of power during winter, and the worse has been the brakes, master cylinder to brakes keep failing and I never no even I change my brakes when they can fail. I am scared of driving this unsafe vehicle. My dealer does not respond to my vehicle.

- Jamaica, NY, USA

problem #178

May 022016

Edge 6-cyl

  • miles
In 2016 Ford Edge door ajar light will stay on even when the door were locked. In the beginning it was not an issue but than things got worse as for no apparent reason the car alarm would go off on its own at different times of day and night. After pinpointing the problem to the door latch sensor was advised to change the sensor (but since geniuses at Ford decided to incorporate the sensor in the actual door latch with no removable parts) I was forced to change the entire door latch mechanism which cost about $500..I recently received a letter that this was a known issue and a recall now has been ordered...submitted the paperwork for a refund and it was denied (reason car in 2016 had 88,000 miles)...although on the letter it says that if I had the issue now it will be covered up to 120,000...I have called Ford multiple times and also submitted original receipts with chapman Ford in egg harbor twp, NJ...but they said they can not honor any refunds due to mileage (case # Ford gave me is [xxx]) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Egg Harbor Twp, NJ, USA

problem #177

May 102020

Edge 6-cyl

  • 128,000 miles
While driving in the city my hazard lights came on automatically and I could not turn them off. This also made my blinkers incapable of being used, a clear safety issue and law offense. My hazard lights continued to turn on and off automatically leaving me with a drained battery. I have researched the recalls and it seems this can be a fire hazard but my car was not on this recall list.

- Pomona, MO, USA

problem #176

Mar 312019

Edge

  • miles

A D V E R T I S E M E N T S

The interior lights are staying on when the ignition is turned off and the car is park position due to a faulty door switch, and this is happening when the door indicator on my instrument panel is showing the door is ajar when it is actually closed, thus creating a safety issue when the car is in motion due to same fault showing up. This is also killing the battery if not noticed in time.

- Lincoln, RI, USA

problem #175

Mar 242011

Edge

  • 139,000 miles
Just purchased a 2011 Ford Edge sel.. the first night I drove at night the halogen headlamps wore very dim. Very low light on either hi or low beam. Replaced with new bulbs. Same thing, headlamps are not bright. Researched on internet. Lot of other people also had this problem. Sounds to me Ford Motor Company very bad lighting system. Can not believe Ford did not have a recall on their lighting system and no one was killed yet do to their defect on the bad lighting with their headlamps with the halogen bulbs! I think they should replace these lamps and recall before someone dies. No accident yet. This is only a complaint before something does happen.

- Berlin, WI, USA

problem #174

Aug 062016

Edge

  • 55,000 miles
This is a follow up complaint as advised by mary at Ford Motor Company. Ford did issue customer satisfaction program 19N09 refund for the driver side latch, however I had to replace the passenger side latch as well so would like a refund on both latches. Door ajar lights stay on which causes automatic door locks to fail, dome lights to remain on while driving as well as when vehicle is parked and turned off. When driving this causes a safety hazard because anyone can enter the car at a stop sign or light and cause harm to vehicle occupants. Additionally, dome lights stuck on while driving also poses a safety hazard. When vehicle is off and dome lights stay on, this drains the battery as well as fuses. We have had to replace the vehicle battery as well as fuses. We recently had to pay $1144.40 to have the door latches replaced and were told this is a known issue with Ford. I reached out to Ford customer service and was told they have not issued a recall for this problem. Date and mileage may not be accurate as this issue has been happening for many years, however we finally had no choice but to replace the door latches when my husband's wheelchair was stuck in the back because the fuse had blown and the back hatch door would not open.

- Erie, CO, USA

problem #173

Jul 012012

Edge

  • miles
Door adjar sensor is faulty. Dome lights stay on while driving even though car door is shut. Sensor thinks car door is open.

- Conroe, TX, USA

problem #172

Dec 032019

Edge

  • 160,000 miles
While driving at 35 mph, my emergency hazards came on by themselves. Will not turn off by touching hazard button, or pulling battery terminal. Took to a mechanic who said my body contol module is faulty, and wont read any codes. Need to take to dealership for faulty BCM.

- Granite Falls, WA, USA

problem #171

Oct 282019

Edge

  • 130,000 miles
The headlights are worthless. My Ford dealer adjusted them, my Ford body shop adjusted them, I adjusted them, and you still cant see to drive at night. They are not any good. Why have you allowed this to go on" I wrote to you when I first got the car and got nothing. What the hell ? no side to side adjustment is even provided for in the design, but more than that they don't provide enough light to light up the road. Iv'E put in new bulbs $50 each, I've put in a whole new factory headlight $300 and still can't see the road. Came home from Kansas City last night 70 miles, 35 miles of witch was on interstate 49 and at times we has to guess where the road was. The car is a 2011 where have you been on this? I haven't talked to anyone who owns one of these who isn't fighting the same problem. We try not to drive the dam thing at night, but sometimes we get caught and have to. Are you waiting for us to get killed and we will quit bothering you? do your dam job, make Ford fix this problem! what are you doing about this??"

- Clintion, MO, USA

problem #170

Sep 032019

Edge

  • miles
The driver door ajar light remains on even when the door is closed. This keeps the dome lights on which is hazardous to drive with in the evening. I understand this is an ongoing problem for Ford but they have done nothing to fix it.

- Duncanville, TX, USA

problem #169

Aug 062016

Edge

  • 55,000 miles
Door ajar lights stay on which causes automatic door locks to fail, dome lights to remain on while driving as well as when vehicle is parked and turned off. When driving this causes a safety hazard because anyone can enter the car at a stop sign or light and cause harm to vehicle occupants. Additionally, dome lights stuck on while driving also poses a safety hazard. When vehicle is off and dome lights stay on, this drains the battery as well as fuses. We have had to replace the vehicle battery as well as fuses. We recently had to pay $1144.40 to have the door latches replaced and were told this is a known issue with Ford. I reached out to Ford customer service and was told they have not issued a recall for this problem. Date and mileage may not be accurate as this issue has been happening for many years, however we finally had no choice but to replace the door latches when my husband's wheelchair was stuck in the back because the fuse had blown and the back hatch door would not open.

- Erie, CO, USA

problem #168

Feb 112019

Edge

  • 45,000 miles
Door ajar light stays on when door is closed, light will turn on minutes or hours after locked overnight and is draining battery. Light on while driving at night is very distracting and interferes with night vision. Cant lock doors when driving so door could open in a crash.issue continues

- Katy, TX, USA

problem #167

Jul 032019

Edge

  • 136,000 miles
1.drivers door ajar light warning stays on. 2. head lights. The door ajar light and dome light stays on have too repeatedly slam the door for light to go off. Also headlights goes out at night sometime the right light goes out or the left some times 4th they both will go out have to switch the knob back to off position and then turn back on to get the headlights back on.

- Byron, GA, USA

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