Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
28,497 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge fuel system problems

fuel system problem

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2012 Ford Edge Owner Comments

problem #9

Jul 022012

Edge 4-cyl

  • 31,000 miles


When attempting to accelerate after turning onto a state highway, the vehicle would not accelerate. It took 1-2 minutes to accelerate to 30 mph and the vehicle would not reach speeds above 30 mph. This was extremely dangerous as I was in traffic going 60-70 mph. The dealership replaced the high pressure fuel pump and the problem was repaired until the condition reappeared in August of 2014. The conditions were similar circumstances as the first failure. As I was pulling into traffic, the vehicle would not accelerate and took several minutes to get to 30-35 mph. The vehicle would not reach speeds above 30-35 mph and several cars had to swerve into the other lanes to avoid my vehicle. I took the vehicle to the dealership and once again the high pressure fuel pump had failed. With this being the second failure of the same part in a 30 month period of time creating a very dangerous driving situation, I felt I should report the incident.

- Mckinney, TX, USA

problem #8

Jul 042014


  • 49,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the vehicle emitted a persistent gasoline fuel odor and the fuel mileage was reduced. The vehicle was repaired under NHTSA campaign id number: 14V002000 (fuel system, gasoline) but the remedy did not correct the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000.

- Forked River, NJ, USA

problem #7

Jun 092014

Edge 4-cyl

  • 16,000 miles
After one and a half months of driving my newly purchased 2012 Ford Edge sel, the brakes were hard and I literally had to strain my foot and legs to the pulp and give it all the pressure I could to get it to stop and to avoid hitting something or running into someone. It was the most horrible and stressful experience I ever had driving and especially since the car had been just purchased less than two months when this started happening. What a nightmare it was!!!!! the car is currently at the Ford place being repaired and has been there since Friday, July 11, 2014. They had to order a power booster and replace that and whatever else that was needed to make the brakes work properly. There is a lot they are not sharing with me and after reading other complaints and reports concerning this very same model, I can see why they are being so extremely vague with me when I ask questions. Another issue is that the vehicle is supposed to be a fuel economy vehicle and even though it doesn't cost that much to re-fuel, it sure does need refueling more frequently than I ever expected. I only do local driving mostly to and from work or to the local neighborhood stores and so forth, and as soon as I accelerate, I can see the gas gauge just going down, down, down. I am beginning to think with all due respect that for a vehicle that cost as much as they sold it to me for, I may have purchased a lemon or the Edge is just not all that it is cracked up to be. Highly disappointed and extremely frustrated. Now I can understand why I have heard that Ford stands for fix or repair daily.

- Richmond, VA, USA

problem #6

Dec 152013

Edge 4-cyl

  • 42,000 miles


On a Sunday afternoon I noticed a fuel smell in my car as I drove it to the store. The smell of gas was especially strong when I had the heater on. Upon arriving home I opened the hood and noticed a mist coming from behind the engine near the placement of the steering wheel. I took it into the dealership where they identified it as a cracked fuel line damper. Fuel was leaking on to the engine and into the cabin. I searched online and noticed that the 2012 Edge had been recalled previously for the same issue. When I brought this up to the service team member, the dealership indicated that my Edge was manufactured after the dates covered by the recall. The repair cost $700 because I was a few thousand miles beyond the 36,000 warranty.

- Oak Park, IL, USA

problem #5

Dec 242013

Edge 4-cyl

  • 25,875 miles
Made 4 mile trip from home to church on christmas eve 2013 and upon arrival at church there was a profound smell of gasoline around the front of the vehicle which also permeated the passenger cabin. Contacted the dealer the day after christmas to alert then of the incident. The response was that they had performed an inspection on 05 Feb 2013 and found no problem and that there was no outstanding recall. I have a printed copy of the recall notice from Ford dated 27 September 2013 and the information is also on the website specifically associated with my vehicle.

- Bonsall, CA, USA

problem #4

Oct 092013

Edge 4-cyl

  • 65,000 miles
Fuel leak 2012 Ford Edge, eco boost while driving my 2012 Ford Edge eco boost home from work on CA101 I noticed a fuel small in the cabin of the vehicle. By the time I arrived home (15 miles later) the fuel smell was overwhelming. Once I parked the vehicle I got out of the car to inspect the vehicle I notice a trail of fuel behind the vehicle and could hear "liquid" draining from the engine section. A large pool of fuel formed on the ground under the engine section. In total at least ~4-6 gallons of fuel leaked on the road and my drive way. I notified my Ford dealership, santa maria Ford (888)-440-7149, of the problem they said there were no recalls on my particular vehicle (VIN:[xxx]). as of 8:45 am pst, 10 Oct 13 the car was being towed to santa maria Ford for an inspection. At the time of the incident there was a significant amount of fuel in the engine section, there was definitely a potential for a fire. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lompoc, CA, USA

problem #3

Aug 242013

Edge 6-cyl

  • 22,000 miles


While driving on the freeway we noticed a gas smell coming through the air conditioner. When we stopped on an off ramp, smoke started to come through the air conditioning vent. We turned the car off and evacuated. Within a few minutes the car was engulfed in flames. There is a recall on file that affects the fuel lines but it says Ford claims that our VIN isn't included in that batch.

- Henderson, NV, USA

problem #2

Jul 202012

Edge 6-cyl

  • 3,000 miles
My 14 month old, 2012 Ford Edge, has had numerous issues, some very serious! from the beginning, I have had issues with the sync system, the navigation system, and controlling the temperature. They have had to "update" my sync system more than once. I frequently get a "no key detected" message when driving. (push start system) the first time that happened I pulled off the road thinking it would stop running, and did $1400 in damage to the car. (coverage was denied by the wheel and tire protection plan.) later was told the car would not have stopped even if it didn't recognize that the key fob was in it. (a car-jackers dream!) I had a hole in my brake booster causing me to not have the benefit of power brakes. Found this out when I stepped on my brakes and wasn't stopping. I had the really push on them to prevent hitting a car. The battery died in 14 months. The latest is that the vacuum seal in the capless fuel system had a bad O-ring causing fuel to leak and vapors to escape. I truly believe that this car is poorly made. I'm just waiting for the next issue to surface.

- Palm Harbor, FL, USA

problem #1

Mar 012012


  • 2,600 miles
Ford has the check engine light, which they refer it to "check engine soon" that comes on. There is a defect with Ford's capless fuel tank. Something about this issue causes the check engine light to light up non-stop! I am concerned that down the line, there will be numerous issues with the capless systems. It does not appear durable and will cost hundreds out of the pocket of owners whose warranty will expire after 2-3 years!!!!!!!!!!! a search on the internet does show consumers who have problems with this type of system, but then again there are thousands of those who are not computer savvy!

- La Puente, CA, USA

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