10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,512 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Edge accessories - interior problems

accessories - interior problem

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2014 Ford Edge Owner Comments

problem #2

Jul 222015

Edge

  • 9,000 miles

A D V E R T I S E M E N T S

This problem has been confirmed to exist in both a 2011 and a 2014 Ford Edge. With a passenger weighting 72-75 lbs in the front passenger seat, the air bag turns on and off depending on how the passenger is sitting on the seat. This same passenger has traveled almost 50,000 miles in a 2011 mustang which has a similar sensor system and has never had the air bag turn on. We are able to reproduce this problem at will. This information suggests a problem in the Ford Edge with the software that monitors the front passenger seat sensors and determines when to turn on the front passenger air bag. This was reported to Ford on 07/22 and we checked on it on 09/23 and there was no update, indicating that they have not taken any action on this.

- North Liberty, IA, USA

problem #1

Sep 092014

Edge

  • 23 miles
The car salesman was demonstrating how the rear seat backs fold down. He was on one side of the car, I on the other. We both returned the seat backs to their upright positions. He returned his seat back slightly beyond vertical. My wife sat in the seat, leaned forward, and pulled the lever to move the seat back to its vertical position. The seat back sprung forward. It forcefully hit my wife's back and neck, causing her to nearly lose her breath. It hurt her. The salesman then said she should have been leaning against the back when she pulled the lever to keep it from springing forward. The problem is not with the salesman and his instructions, it is with the force of the seat back springing forward.

- Lynchburg, VA, USA

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