CarComplaints.com Notes: The 2016 Edge is starting to show a similar trend to the prior model year of the engine stalling while driving, which owners report is typically caused by low-mileage problems with the throttle body. This is typically considered a safety defect.
10.0
really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
21,926 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car caught fire while parked and unattended! on 5/26/2020 @ 3:12am awoke to a loud pop. Looked out window and saw car on fire with fire in the rear passenger tire well area. By the time the fire department put the fire out passenger side of car was pretty burned up. Car had been parked in the street in front of my home for about 10 hours prior to the fire and there was no evidence of foul play.
My car had been parked for three days without moving or other use. I walked past the back and saw that the bottom of the rear windshield had an alligator Edge (pieces on the ground), it looked as if someone had to tried to punch* on the right side, and the whole windshield was shattered when you looked closely at the glass. There were no holes in the windshield and no sign of impact.from the outside of the car. We live in on an acre and have security cameras so verified there was no vandalism acted on the car nor did any act of nature come into contact with my car. In looking, there are several people on the internet with the same experience, with the same exact glass burst patterns including the pop out spot on the right side. When I did move the care to allow the glass repair person access, closing the door caused the windshield to fall in starting at the punch out spot.
I opened the rear lift gate while the vehicle was parked and was loading stuff into the back of vehicle; either I accidentally hit the key fob in my pocket or my foot triggered the automatic open/close sensor and the liftgate began closing on me and would not stop even once it felt pressure from hitting an object (me). I barely squeezed out of the way before it slammed shut; this has happened to me on several occasions now and is going to kill someone!
Just noticed a large crack develop in the panoramic sunroof - front panel. Unfortunately I do not remember the exact date. The crack started small and spread into different cracks covering a good portion of the sunroof. No evidence of rock or impact. Cracks appear to be stress related though I am not an expert. Called Ford dealer and was informed this is not covered as vehicle is out of warranty. My vehicle is a 2016 Ford Edge sport with 25K miles. Given a verbal estimate that the part would cost $1K and labor just shy of $2K for a total of $3K. I will again reinforce that the car has not been in any accident or impact and the crack appeared one morning and have grown. I am looking to sell the car and this is impacting the final price I am trying to negotiate.
We have a 2016 Edge and shortly after driving we opened the vista roof noticed a a long crack that ran completely from one side of the movable window to the other. The dealership said it was a stone chip but having looked at blue oval.com I see this problem has been addressed by Ford and also ignored. So we now have to pay for the window replacement even though it appears it is a production problem. I now have to pay the price for their lack of engineering and quality control.
Power lift gate will not open sometimes. You have to go to the computer, disable the liftgate and enable the liftgate. Sometimes you have to do it twice. Found the temp fix on google. My Ford dealer knows nothing about the problem.
While driving at approximately 25 mph near my home, I heard a loud noise on the roof of the vehicle. I pulled over to see if something struck the roof. Nothing on the ground at all. When I got home, I got on a ladder to inspect the roof. The rear glass panel was cracked all over. My insurer stated it was struck by a foreign object. I went online to carguru and found hundreds of complaints about the roof glass (panoramic roof). They all cracked without being struck by any foreign object. There is also a class action lawsuit against Ford for not issuing a recall. The panels are made of laminated glass, which, according to Ford, makes the glass much more susceptible to break. Ford now only makes tempered glass roof panels, which are stronger. This, to me, is an admission of knowledge of the problem without issuing a recall, and could have caused serious injury. My auto insurance has the claim but is giving me a hard time due to the defective material.
The stationary part of my vista glass sunroof cracked. There is no sign of impact and it looks like a stress crack. Ford is not willing to replace it because I am 1 month outside the 3 yr warranty window. I looked online and I see that there are many others with this same cracking issue.
Hands free liftgate is dangerous. While putting groceries in back and rearranging things I triggered the hands free liftgate. The gate did not stop coming down when I tried to stop it with my hand as it was closing. I got out of the way as it slammed shut. The gate does not respond when an object is put in its path, like a garage door does. It needs to! my 83 year old mother had the same thing happen to her (she has a 2019 Edge)and luckily I was there and was able to push her out of the way and shield her head. She now will only put things in her back seat, because she is afraid of activating that hands free liftgate. We both had our keys in our purse/ pocket. The manual says not to have it on you when using the back gate, but C'mon that isn't realistic.
The moon roof glass is cracking. No point of impact. The car was not hit by any foreign object. When car is in motion, the spider webbing cracks get worse.
While driving the brakes failed, pedal went to the floor and I could not stop. Dealer said front brake lines had failed, one burst and the other had a large bubble in the line. Vehicle has 40,000 miles on it. Second problem is with computer screen, while driving all the systems connected to the computer start failing one after another, affecting safety systems controlled by the computer. When dealer repaired it they said the interface to the computer screen was defective.
Internal leak from oil valve/switch allowed fumes to leak into the car for months and months and exposed the driver to toxins; blood work revealed high levels of mtbs; symptoms include extreme exhaustion, vision and cognitive problems, balance issues itchy skin, and more. First, the fumes should never leak into the car, second, the Ford service department said it was ok to drive while they ordered a part, and it was not ok to drive because it was poisoning the driver. The car has now been fixed, the driver's recovery is ongoing.
When flat towing behind rv vehicle goes into a wobble. Only way to stop the wobble is to come to a complete stop. Happened when entering road from shoulder also on a rough uneven road. Happened at slow speed 10 to 20 mph.
The sync3 navigation system stops responding at different times while driving. The vehicles navigation, radio, heat controls become inoperable. The functionality may be returned after a reboot of the system. This happens when both parked and while operating the vehicle at normal highway speeds.
Sunroof glass cracked for no apparent reason. One day it was fine, next day it was cracked. I took to Ford dealer and they told me $1,000 to repair and that they use 3rd party to repair. My car is still under warranty, but they said it is not covered. I did research and many others having the exact same issue.
A D V E R T I S E M E N T S
- Myrtle Beach, SC, USA