The contact owns a 2017 Ford Edge. The contact stated that while pulling into a parking space with the foot on the brake pedal and when shifting to park the vehicle suddenly experienced unintended acceleration and drove forward into a fence and down an embankment. During the crash, the driver sustained a back fracture and leg injuries and was transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the incident. The failure mileage was 76,000.

- Warren, PA, USA

I am told my APIM module needs to be replaced. My touch screen will go black and then come back on. I am unable to use handsfree phone due to system not staying connected to my bluetooth. The radio will not turn off or on and sometimes will come on and be blaring while driving. The GPS does not work at all and if it decides to even show up on the screen will not follow streets at all. The warning sounds and lights will go off randomly while driving even if I am not close to something on the sides of my car. My backup cameras do not work all the time. The cruise control will not keep distance and will stop working randomly. The entire touch screen will not respond to any touch. These items are very distracting and unsafe at best. There has been no accidents to cause these problems. The manufacturer has not been able to help me locate any replacement parts despite pre-paying for the expensive module. I have been waiting 6 weeks without anyone being able to tell me when a module is expected. Meanwhile I do not know what else will stop working on my car. Ford has had a history of problems with the APIM modules and there was even a class action suit that was won by the consumer for the same thing in Lincoln vehicles. I just want the part and for my car to be fixed.

- Owensboro, KY, USA

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 30 MPH, the accelerator pedal was depressed however, the vehicle started to decelerate. The contact stated that the check engine and several other unknown warning lights were illuminated. The contact stated that the vehicle stopped in the middle of the street. The contact was able to restart the vehicle and continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.

- Dearborn Heights, MI, USA

The contact owns a 2017 Ford Edge. That contact stated that pulling into a parking lot space to park, the accelerator pedal became stuck without warning as the vehicle shot forward causing the contact to crash into the vehicle in front. The contact tried to depress the brake pedal as the accelerator pedal failed to release causing the contact to lose control of the vehicle. The vehicle crashed into a 2nd vehicle as the vehicle accelerated forward across the street into a tree where it came to a complete stop. No air bags deployed. The first individual in the vehicle sustained injuries to the pelvic bone (fracture). The contact sustained minor injuries concussion. A police report was filed. The other individual was taken to the hospital for medical attention. The vehicle was towed to the body shop where at this time was awaiting estimates for damages by insurance company. No dealer or manufacturer was notified of the failure. The failure mileage was approximately 60,000.

- Byesville, OH, USA

Happens every time I brake. Hitting the brake to stop engine shakes violently as I come to a stop. In addition to violent engine shaking the car is thrusting forward. I have to put my foot harder on the brake not to hit the vehicle in front of me. I will have to throw it in neutral to stop the shaking. In neutral the engine revs. When traffic begins to move I have to put it back in drive and hit the gas but then it lags severely. It won't go anywhere for multiple seconds before it finally takes off. That literally happens everytime I stop and go. If you are in park and have your foot on the brake too long before putting in a gear it stalls out. I have taken it to the Ford dealership and opened a case with Ford corporation who both deemed the vehicle unsafe, but neither want to take care of the issue. This issue has been going on for months. I've taken it to the Ford dealership twice and Ford has denied to assist with getting it fixed twice. There are so many unsafe 2017 Ford Edge transmissions. I wish they would have to pay for this. It's very scary to drive. My documents are in the Ford computer system. They say the whole transmission locks up and rhe whole transmission needs replaced. I've almost been hit so many times pulling out because the car doesn't go.

- Saint Johns, FL, USA

The contact owns a 2017 Ford Edge. The contact stated that the vehicle revved up but failed to accelerate. The check engine warning light illuminated. The vehicle was pulled over and turned off and restarted however, the failure recurred. Neither the dealer nor the manufacturer were contacted. The failure was not diagnosed nor repaired. The failure mileage was approximately 40,000.

- Scottsdale, AZ, USA