This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2004 Ford F-150 super crew cab lariat. Since I purchased the truck, I have had to replace all 4 of the window regulators. On two occasions, I was driving down the road and I heard a loud pop. As I turned to see what the noise was, I observed my windows falling into the door frames. The noise was so loud, I thought someone had thrown something at my vehicle and hit it. It was a scary situation, due to the fact that I was driving and the loud noise was extremely startling. The other two window regulators, which broke on separate occasions as well, happened while the vehicle was parked. I came outside the first time and thought that I had accidentally left one of my windows down....only to realize that I had yet another broken window regulator. The last one that broke, was easily recognized as a broken regulator, due to my previous experience with the prior 3. I have had to have all 4 of my regulators repaired at extremely high costs. These regulators that just break for no apparent reason are extremely dangerous, not only to the vehicle operator, but other vehicle operators as well. If I did not have the training and experience that I have regarding vehicles, I could have easily inadvertently caused an accident due to defective parts on my vehicle.
Two windows fell down into door while driving, window regulators on my 2004 Ford F150 defective almost caused me to crash vehicle.front passengerside window and then three days later driverside rear windowfalls down called Ford and they have not recognized defect with the part causing problem but they have changed part number three times.
I was driving down I-85 South heading towards lagrange, ga at approx. 65 mph and my rear window just fell all the way down. It scared the living daylights out of me because I thought the rear door had opened up. I took it to the shop and was told that the regulator went out. I explained that the rear window is hardly ever used and my mechanic stated that there have been a lot of issues with Ford and this specific problem. The repair was $ 294 dollars, but the bigger concern is that my recent inquiry of the internet leads me to believe that this is not an isolated incident. There have been thousands of complaints and NHTSA has made a recommendation to Ford to recall these defective regulators, however, to date, they have ignored said recommendation. I believe this not only to be a defect, but also a safety issue. Please consider reviewing your recommendation to Ford and make it a mandatory recall. Thank you!
On 9 May 2010 traveling on I-64 around Norfolk at between 65 mph and 70 mph in heavy traffic, driver's side window suddenly and unexpectedly dropped down into the door causing an unexpected drag on the vehicle and forcing near loss of control. Apparently the electric window regulator failed in an unexpected and dangerous manner.
The contact owns a 2004 Ford F150. The contact stated the front and rear window regulators failed. The manufacturer advised there was not a recall for the failure but they did offer to assist with the repair costs. The failure mileage was 34,500 and the current mileage was 34,800.
- Vine Grove, KY, USA
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The power window regulators on the rear doors of my 2004 F-150 supercrew have both failed within a years' time. This failure causes the window to drop down inside the door. It is a safety concern, as it happened while my children were riding in the back seat. There is no way to easily raise the window without taking it to a mechanic.
2004 Ford F150 four door, driving down the road and the passenger window falls down, some cheap cable break, next day the back passenger window same thing, one week later the drivers side passenger window same thing. I have had to prop them up in place because Ford wants almost $400 a window to fix.
I own a 2004 Ford F-150 pickup truck with 75,000 miles. I have had the regulator fail on all four windows on this truck. When this has happened, I have had to drive the vehicle for days with the window down or taped up at times in driving rain and freezing temperatures. When the drivers window failed and fell into the door frame, I was driving 70 mph on a freeway and almost swerved into another lane. The regulators for the two passenger windows just failed within a 3 week period.
The contact owns a 2004 Ford F150. While driving 75 mph, the rear passenger window fell into the door housing. The contact stated that the failure had occurred with each window in the vehicle at least once. The dealer was contacted and scheduled an appointment to repair the vehicle. The failure mileage was 50,000 and the current mileage was 51,000.
2004 Ford F-150 lariat broken power window regulators driver side. Pu was parked on my driveway overnight. I thought somebody broke in but no broken glass and window motor is still running.
Both driver side windows front and rear regulators failed and windows came crashing down on my 2004 Ford F150. It is very expensive to fix and I think it should be recalled. I have spoken to several people who own the same truck and they have had the same failure. The shop wants between $400-$500 to fix each window.
2004 Ford F150 XLT supercrew driver's side rear power window regulator failed while driving home from work today, 4/21/2010. The window luckily just dropped into the door without shattering, but I am now faced with an expensive repair. Luckily, I am mechanically able to replace the parts myself at home, but this could have been bad had this happened while away from home, or with any of my grandchildren in the truck, had the window shattered as some have reported. I can't understand why Ford has not been forced into a safety recall with as many complaints as there are concerning this issue! I just finished ordering the replacement part(s) from my local Ford dealer. I will keep the old regulator assembly for a period of time should anyone from the NHTSA request to inspect it. Thanks!
The 1st time it happened I was driving down the road and the rear drivers side window just dropped into the door. I took it to a local dealer and they told me that the regulator was bad so I had to replace the regulator. The 2nd time it happened an individual riding in the back was rolling down the back passenger window when the window dropped into the door again. Once again I took it to a local dealer and I was told that the regulator on this window had to be replaced. The 3rd time it happened I was driving down the interstate and the drivers window suddenly dropped into the door and this one was within 30 days of having the 2nd window fixed. Once again I went to a local dealer and the regulator on this window was bad as well. Yesterday I was leaving work and started to roll down my windows when the passenger window suddenly dropped into the door. Once again I took my truck to a local dealer and was told that the regulator was bad. I am filing this complaint because 4 window regulators going bad within 15 months of each other should not be acceptable. Plus I have 3 small children and what if they would have been with me and the weather was bad outside. Everytime that the incidents have happened I have been fortunate to not have my family with me. I have done some research and it seems this is a pretty common issue plus the dealer has told me that this is a problem that they see regularly.
When truck was started, left rear window of 2004 F150 crew cab slowly went down all by itself, no button was pushed. Wouldn't return to up position. Truck was bought used in January 2010 and this is the first time, so far, to happen. Ordering replacement part to fix. Will keep old part.
Driving home from work rolled windows down to air out car. Got home which is a 1 mile away, LH rear window would not raise. LH front happened about 1 year prior. Can't drive vehicle due to the security issue. Window regulator is being replaced. I have old parts.
I pushed the button to lower my drivers side window on my 2004 Ford F150 supercrew XLT yesterday and after hearing a loud "pop" my door glass quickly feel down inside the door. The window regulator motor still worked, but it just made a grinding noise and wouldn't move the glass. The sudden failure of the window startled me and I ran off the roadway and almost crashed my truck. I took the door apart and inspected the regulator and the entire cable mechanism had separated in 3 places. The connection to the motor along with two other connections. The only fix is window regulator replacement. I ordered a replacement regulator from a local auto parts store. When I compared the new one to the original I observed a major difference. The new one had copious amounts of lubricant on the guides, cables and pulleys. The original regulator mechanism was completely dry with no evidence of any type of lubrication. Was the lack of lubrication a factor in the failure? I am not sure. But, I did find evidence of metal on metal. I plan on repairing the problem myself with an aftermarket oem part. This is due to the numerous repeated failures of Ford window regulators that have been documented online. This is a serious safety issue! when I bought this truck new the sliding back glass did not work before I drove it off the dealership lot. The dealer replaced the motor, switch, cable mechanism and eventually replaced the entire rear window before the problem was resolved. After conducting research online I have found hundreds of complaints of Ford F150 truck owners who have experienced power window regulator failures.
I have a 2004 Ford F-150 supercrew 2wd truck. I was driving down the road the other day and tried to put my driver side window down. When I pressed the power button the window made a loud grinding sound then the window itself fell down into the door. I was unable to get it back up and had to leave it down for 4 days before I had time to take the side panel off and see that the factory power window regulator cables had become tangled inside its pulley. I did a search online and found that im not the only one who has had this problem. After seeing well over 1000 complaints on this same problem I decided to file my own complaint, hoping that Ford does a recall so this doesn't happen to anyone else.
2004 Ford F150 supercrew 4 door - window motor/cable failure. I started to "roll" the passenger door front window down and immediately the window just dropped all the way inside the door leaving no window available on that door. No window, no protection from the weather, no security, etc. The window would not come up and remained down inside the door. I've read about this as a common problem that looks like a real obvious recall situation. Please make Ford responsible for this failure as it apparently can happen over and over because of inferior parts. This is my first occurence in my 23 months of ownership - thank goodness. There are so many similar reports and I ask that you be fair to the consumers and force Ford to recall these parts with a suitable replacement part. Please treat them equal with Toyota and any other manufacturer. Ford has a bad door cable or mechanism and they should be held responsible for this issue.
I'm the owner of a 2004 F-150. I've paid $1,000 for two window repairs that fell out of no where at 54000 miles and then again at 54250. I never reported this problem until now because I've got a 3rd fallen window and felt it should be reported and found this website. Not to mention that the windows do not go up or down!! the first time was when my daughter was driving on the interstate and the drivers window fell and scared the heck out of her. Got it fixed for $500. Well guess what" two weeks later she called screaming with fear that it sounded like someone had shot out the passenger window on the highway because the passengers window fell, another $500. Now, Sunday April 11, 2010, the back passenger window fell and is being held up with duct tape, I don't have another $500 for the repair. How can this be O.K.?"
A D V E R T I S E M E N T S
- Stedman, NC, USA