Be notified about new defects, investigations, recalls & lawsuits for the 2004 Ford F-150:

We never share your personal information with other companies, & there is an unsubscribe link in every alert we send you!

8.2

pretty bad

Typical Repair Cost:

$330.00

Average Mileage:

59,964 miles

Total Complaints:

151 complaints

Most common solutions:

  1. replace motor and regulator (55 reports)
  2. not sure (54 reports)
  3. replace window regulator with 2006 and newer regulator (16 reports)
  4. replace window motor (13 reports)
  5. replace elevator cable (12 reports)
  6. use vise grips to hold it up (1 reports)
Ford F-150 windows / windshield problems

windows / windshield problem

This problem may be covered under warranty. Ask your Ford dealer.

Helpful Websites About 2004 Ford F-150 window does not roll up

A D V E R T I S E M E N T S

problem #151

2009Oct 04

F-150 Lariate 5.4L V8

  • Automatic transmission
  • 49,250 miles

The rear Drivers side window popped and fell down. I took the regulator out and found the plastic parts broken that hold the cable to one side. I have been looking for parts and can't find any which means Ford is cornering the market to charge high prices for inferior products. I am very disappointed in Ford (I have always liked them before) and after reading the complaints, I wonder when the next window will fail. Also the rear sliding window has only worked about 3 times since I bought the truck.

Dennis M.

Carlsbad, NM, USA

SEND A COMMENT »
Add A Complaint
problem #150

2009Oct 16

F-150 XLT 5.4L

  • Automatic transmission
  • 44,415 miles

Pissed that this is the 2nd time my truck has the same problem! Obviously a factory defect that needs to be taken care of immediately. Deterring my from further buying another Ford vehicle!

Sonia R.

Mission, TX, USA

SEND A COMMENT »
Add A Complaint
problem #149

2009Oct 15

F-150 Lariat V8

  • Automatic transmission
  • 61,000 miles

This is the SECOND window that came off the track with a loud BANG for no specific reason. The first time at about 58,000 miles cost me $425. Now this one cost $425. So, I'm into window mechanism repair for almost $1,000 on a truck with only 60,000 miles that has rarely seen a dirt road. According to the dealer Ford used some flimsy plastic parts to hold the cables in place and they get several customers a month in need of this repair. It's unbelievable really. I've had Fords for years and have had to endure the endless exhortations about Toyotas from most of my friends. I want to love my truck but Ford is making it harder and harder...

alfamale1974

Los Gatos, CA, USA

SEND A COMMENT »
Add A Complaint

A D V E R T I S E M E N T S

problem #148

2009Jan 15

F-150 Lariat 5.4lV8

  • Automatic transmission
  • 71,000 miles

I think that this B>S. Ford needs to do something about this huge problem or at least make the cost of this repair alooooooooooooooot less!!!!!!!!!!! pissed off Ford customer.
I have three windows on my truck that don't work and I'm not willing to pay to have them fixed. Ford needs to recall these parts!!!!!!!!!!!!!!!!

Raul J.

Tucson, AZ, USA

SEND A COMMENT »
Add A Complaint
problem #147

2009Aug 08

F-150

  • Automatic transmission
  • 70,000 miles

After posting your experience here, please copy and paste into the Contact Us form on Ford's website.

https://secure.ford.com/footer/contact-ford/contact-us-email?contactMainTopic=VehicleServiceIssues

don't buy a ford

Anderson, SC, USA

SEND A COMMENT »
Add A Complaint
problem #146

2009Aug 17

F-150 Lariat 5.4L V8

  • Automatic transmission
  • 38,200 miles

click to see larger images

window does not roll up window does not roll up

Complaint Photos

2004 f 150 supercrew lariat ...Ford Motor co. ,please ,please do something about this window problem. now this is my second window that now dropped inside the housing . why won't you recall this problem $450.00 dollars . My drivers side front window the first time with my f150 back 6 months ago . Now the drivers side back window has dropped. this is a problem . it just happend when i powered the widows down today, mon. Aug. 17,2009 , this ford lariat supercrew has only 38,000 mile on it now . im unemployed and now have to fix this window,really not a nice way to keep your customer's.,I will fix this window but i dont know what im going to do when i have to put food on the table for my family.Thank You Ford Co..Attleboro,Mass

stephenk

Attleboro, MA, USA

SEND A COMMENT »
Add A Complaint

A D V E R T I S E M E N T S

problem #145

2009Aug 17

F-150 Extended Cab 5.4L

  • Automatic transmission
  • 105,000 miles

My wife's truck. Small piece of plastic broke on the regulator, and the whole motor has to be replaced. I have a Honda with 210,000 miles on it -- never had a problem with the windows. It's almost like they engineered it to break, and the repair cost is ridiculous -- Never, ever will be buying a Ford because of this.

Jay F.

Shakopee, MN, USA

SEND A COMMENT »
Add A Complaint
problem #144

2009Aug 10

F-150 5.4L

  • Automatic transmission
  • 39,460 miles

Add my name to the list of disgruntled ford owners. The drivers side window regulator failed. The dealer has estimated 450.00 to repair. Ford needs to realize they have a problem and fix it. Things like this lose their customer base.

William M.

Deer Park, TX, USA

SEND A COMMENT »
Add A Complaint
problem #143

2009Jul 21

F-150 5.4L

  • Automatic transmission
  • 84,000 miles

Today while sitting at a red light I hear this loud POP! like something hit my door. When I got to my destination I checked my truck, but could not find anything wrong with it. On my way home I drove over some rough railroad tracks and my driver's side window started slowing sinking into the door. Pushing the up button did nothing. After reading everyone else post. Sounds like my window regulator is broken.

Michael S.

Keller, TX, USA

SEND A COMMENT »
Add A Complaint
problem #142

2009Jul 12

F-150 FX4 5.4L

  • Automatic transmission
  • 70,900 miles

Ok people, I'm not the first to report this problem and surely won't be the last; I was on my lunch break when I pushed the button to roll down my driver's side window then POW it happened. Yep, the damn window fell inside the door. I proceeded to roll up the window, but only heard a grinding noise inside the door. Sound familiar?? So with a little help of the ol' 'net I figured out how to disassemble the door panel so I could ''attempt'' to fix the problem myself. Upon looking inside the door at the regulator/motor, all I saw was a bird's nest of cable. By this time I was working on a pretty good mad, so I decided I was NOT gonna pay the 400 or so dollars it costs to fix it. I'm going to hold out 'til Ford realizes they've mass produced a buncha sh*tty parts and has a recall on them! Until then, I manually lifted my window, then clamped some vise grips on the slide to hold it up. So much for fast food or drive-thrus at the bank for a while.... :- ( I've also heard that a 2x4 cut to size works well also. I've included some links and strongly urge you to check them out.

http://www-odi.nhtsa.dot.gov/ivoq/ This site for filing a complaint. (you will need your VIN)
https://www.nhtsa.dot.gov/email.cfm This site to follow up your complaint with an email demanding a recall
1-800-392-3673 This is the number for Ford Customer Care. Let 'em know how ya feel.....
I hope this information has helped my fellow Ford owners.

Michael W.

Farmington, Missouri, USA

SEND A COMMENT »
Add A Complaint

A D V E R T I S E M E N T S

problem #141

2007May 09

F-150 XLT 4.6L

  • Automatic transmission
  • 30,000 miles

I have had three window motor and or regulators replaced in my 2004 F150 double cab. Both front windows replaced under extended warranty which still cost me $115 deductable. The last one earlier this week was a back window and they said it was the regulator. Extended warranty had run out so it cost me $400, won't have the dealer/stealer do any more work for me.

This is an obvious issue. I've owned Fords my whole life and am very disappointed. Friend of mine has two Ford Focus' and they have replaced the window motor or regulator 7 times between the two. How can this not be an issue?

I will seriously think twice before I buy another Ford as much as I hate to say it.

Casey H.

Cleburne, TX, USA

SEND A COMMENT »
Add A Complaint
problem #140

2009Apr 09

F-150 5.4L

  • Automatic transmission
  • 38,000 miles

We had left out F150 at the airport parking lot for 4 days while we left town. we came back to a windy day and our front passenger window down with nothing but dirt in the truck..... we can not roll the window down so no air comes in for the passenger and of course as everyone else is complaining about FORD will not cover it and we only have 30,000 miles on the truck. When I asked the dealer if they had a recall on this they stated this is normal on cars and the girl I was speaking with (the parts secretary) said oh its not a big deal she had to fix one on her car so it happens to everyone... yeah that made me feel better.

It was going to cost us $369 to fix a problem that ford should be fixing as it is a big issue. when I told that to the service guy he said yeah probably but he couldn't do anything about that and to complain if I wanted and hopefully if there was a recall I would get my money back...

We have not fixed it and just put some tape on it but this is a real big pill to swallow when it is not even something we did.

susieca

Orange, CA, USA

SEND A COMMENT »
Add A Complaint
problem #139

2009Apr 11

F-150 XLT 5.4L

  • Automatic transmission
  • 101,700 miles

When I rolled the window up, I heard a loud "pop" and window became inoperable. I removed the door panel to see if I could find the problem. It wasn't evident but after checking this website, I found the descriptions of problems that sounded exactly like my problem. I will see if I can fix it. I have no intention of letting the dealer get the revenue from something that should be a recall!

lcin

Shipshewana, IN, USA

SEND A COMMENT »
Add A Complaint
problem #138

2008Nov 10

F-150

  • Automatic transmission
  • 179,000 miles

I first had this problem with the driver side window in 2007. I just heard a loud pop the the window fell down into the door and would not rool back up. I took it in to Ford and they did fix it since it was still under warranty. Then in November 2008 all of the other 3 windows did the same thing within about 1 month. I called Ford and they said they would have to take a look to make sure it was not do to a rodent or something else. I asked them if it was not a rodent would it be covered by warranty and they said probably not. So it would cost be about $300 for each one. This is bull...... someone please hepl!

Karen C.

Palm Desert, CA, USA

SEND A COMMENT »
Add A Complaint

A D V E R T I S E M E N T S

problem #137

2009Mar 05

F-150 FX4 5.8L V8

  • Automatic transmission
  • 54,000 miles

What a pain...I roll the window down (drivers side ) because its finally warm out, and then I can't roll it back up...Had to drive home a half hour on the interstate...good thing it wasn't raining. I disassembled the door when I got home and I can see the broken aircraft cable up in there spinning around when I activate the window up button. Not sure I want to fix that one myself

ranman443

Urbana, IA, USA

SEND A COMMENT »
Add A Complaint
problem #136

2008Sep 17

F-150 Xlt Lariat V8 5.8L

  • Automatic transmission
  • 70,000 miles

Stopped rolling up one day, wont respond to switch. Out of warranty now of course :(

Thomas H.

La Mesa, CA, USA

SEND A COMMENT »
Add A Complaint
problem #135

2009Jan 18

F-150 5.4L V8

  • Automatic transmission
  • 78,000 miles

I finally for the first time in my life get a vehicle that is half way nice that i haven't had to redo from the ground up and I had it for three f*#$ing months and the drivers window gos to sh#*. I am really upset for lack of a better term and if anyone has an idea on how to fix the problem without it happening again you could please let the rest of us know some how it would be really helpful. (Like maybe FORD for example!!!!!!!!!!!!!!!!!!)

geater

Vinton, Iowa, USA

SEND A COMMENT »
Add A Complaint
problem #134

2009Jan 15

F-150 Lariat

  • Automatic transmission
  • 45,000 miles

this just happened to my husband's f150 lariat-4door. he was driving and he heard a very loud pop or bang. then all of a sudden his window rolled down. he tried to roll it back up and could not. he had to drive for 45 minutes in 40 degree weather with his window broken.

i reported this to nhtsa. they said that this is not under investigation as of today.

i also called ford and they said to contact our local ford dealer.

i called the local ford dealer and they said it would be about $400.00.

help...

Sonmi G.

Winter Garden, FL, USA

SEND A COMMENT »
Add A Complaint
problem #133

2008Nov 19

F-150 FX4 5.4L

  • Automatic transmission
  • 37,500 miles

Everyone with the Problem needs to file a report with NHTSA, that is the organization that puts pressure on the Automakers to do recalls and these window failures falling into doors is nothing short of a HUGE SAFETY HAZARD! Driving down the highway or in traffic and having your window fall and possibly shatter could cause the driver of the vehicle to be distracted and cause an accident, there are numerous reports here and elsewhere about peoples windows falling and shattering in the door while driving, I Have had 2 window failures so far and the second window fell with such force it set my car alarm off and I was not even driving the vehicle! This is a serious Safety Issue that Ford needs to address and do a recall on........ here is the website to file your complaints, you will need your VIN # for completing the complaint form, Also demand from ford customer care that they replace all of your window regulators with the newest Part # Window Regulator!

Thats right folks, According to the Ford Parts Person I spoke to the other day the window regulator part 3 has changed now 3 times and he stated that Ford NEVER changes the Part # unless there is a physical change to the part and he stated they have had "issues" with these regulators thus the change, he stated that the newest version has been beefed up around the plastic clip that keeps breaking off, hopefully the newest versions have corrected the problem but as you can see just by the fact that Ford has changed the part # 3 times they KNOW about this problem and now they need to fix this safety hazard on all of our windows, I am requesting from Ford that they replace ALL 4 Window Regulators in my vehicle, the 2 that broke and the 2 that eventually will break, my vehicle only has 38,000 miles on it and 50% of the windows should not be inoperable!

Call Ford Customer Care and Demand they FIX this Safety Issue! and File your complaints here with NHTSA! Remember you will need your VIN #

http://www-odi.nhtsa.dot.gov/ivoq/

Don S.

Littleton, CO, USA

SEND A COMMENT »
Add A Complaint
problem #132

2008Dec 21

F-150 Supercrew XLT 4.6L V8

  • Automatic transmission
  • 113,000 miles

Second cable problem in less than a week. First passenger side rear window fell into door and did not want to come back up. Had to replace by a friend and cost me $175. A week later the same thing happened to my driver side window. This is a really bad design on Ford's window assembly. They should re-design and have a re-call on existing window systems. Have had several Fords, but this is the first truly annoying problem.

Joel G.

New Braunfels, TX, USA

SEND A COMMENT »
Add A Complaint
problem #131

2008Nov 29

F-150 Crewcab 5.4L

  • Automatic transmission
  • 70,000 miles

Ford really needs to take ownership of their Window Regulators...not only is this the third regulator i've replaced in my 2004 f150.....i've also replaced 2 window regulators in my 05 Lincoln ls for my wife. And 4 regulators in my mothers 2002 ford crown vic. It seems fords window regulator problems are not "car specific" but are "cheaply built" and expensive to purchase for consumers.....I've also have a Toyota Camry for my daughter - 1999 model....never had to replace a regulator there and she "rolls" the windows up and down much more than I do. Come on FORD!!! - no wonder your loosing the battle

Victor P.

Valdosta, GA, USA

SEND A COMMENT »
Add A Complaint
problem #130

2008Nov 18

F-150 FX4 5.4L

  • Automatic transmission
  • 16,000 miles

Wow, its a new truck.... I can not believe how cheap the regulator looks for a truck that advertise TOUGHNESS . Only 16,000 mi. Very rare do i roll down the windows, so i can imagine as time rolls buy... Thanks

saul1259

San German, PR, Puerto Rico

SEND A COMMENT »
Add A Complaint
problem #129

2008Nov 20

F-150 FX4

  • Automatic transmission
  • 52,000 miles

This is now the 5th time this has occurred since I bought the vehicle new. I currently have two (2) windows not working with this being 2nd failure on each window.

Tim C.

Brentwood, CA, USA

SEND A COMMENT »
Add A Complaint
problem #128

2008Nov 05

F-150 Lariat 5.4L

  • Automatic transmission
  • 65,000 miles

This is the third window that goes out. I haven't fixed it. I haven't fixed the second one either. I did what some of my fellow F150 owners have done and used vise grips on the frame of the window. It's a pain cause you have to take the door panel off. The first one cost me about $165 to fix and that was only cause I worked at a car dealer and they bought the part wholesale and sold it to me at cost and they didn't charge me for the labor. These other two that are out are gonna cost me about that much each just for the part. I found a website that illustrates how to replace it, which is pretty cool. It gives a very comprehensive description. As soon as I have the money to fix them, I'm going to use this site's instructions. It is very annoying, especially when they happen within days of each other.

Cas A.

Downey, CA, USA

SEND A COMMENT »
Add A Complaint
problem #127

2008Oct 29

F-150 Lariat 5.4L

  • Automatic transmission
  • 55,500 miles

Went to roll down window, pop/crash. The window won't roll-up. It sounds exactly like the same issue everyone else is having. Going to have the costs for repairs checked out and possibly see about fixing it myself. Never been a Ford believer, but thought I would give it a try. Big mistake. Very disappointed.

Craig P.

Oklahoma City, OK, USA

SEND A COMMENT »
Add A Complaint
problem #126

2008Oct 21

F-150 Crew Cab Xlt V8

  • Automatic transmission
  • 50,000 miles

Last week I tried to roll up the window. It would not budge. I called the Ford dealer and they told me it would be $135 to diagnose the problem. The tech automatically knew the problem and told me that he could "save me money" by telling me to tell the shop to order a new motor and regulator for the window. That way I would not have to pay the fee to diagnose the problem. The parts and labor would be only $400. Wow!! What a bargain. I'm no mechanic. How do I really know what is wrong with the window. Seems like they are trying to make money off of chumps who don't really know better. P.S. the dealer is in San Leandro, CA on Marina Blvd.

dizon

Hayward, CA, USA

SEND A COMMENT »
Add A Complaint
problem #125

2008Oct 18

F-150 FX4 5.4L

  • Automatic transmission
  • 60,000 miles

Hey I thought Ford was suppose to be built Ford Tough? I thought I was going to get through this problem fairly easy now it looks like that I will have to just wait and worry when the other 3 windows will fail me now and where and when. I think its sorry that Ford isn't doing anything to help its customers. I have been a loyal Ford owner for over twenty years, I have bought 7 Fords in those twenty years. I don't think I will be buying the eighth. If Ford can't help the people who are experiencing this manufacturing flaw, I don't think I will help Ford by purchasing there product anymore. Winter is starting, temperatures are falling, Stocks are falling, economy sucks, last thing I need is to drop $400 on this problem.(then have to wait on dropping $1200 on the other 3 windows when they fail). Thanks Ford for nothing, that's the way to treat your customers. I mean Ex customer.

scotttn

Surgoinsville, TN, USA

SEND A COMMENT »
Add A Complaint
problem #124

2008Oct 19

F-150 FX4 5.4L

  • Automatic transmission
  • 71,000 miles

WTF this is my second 2004 F150 FX4 and the window is broke again! This is bullshit!

toddm

Las Vegas, NV, USA

SEND A COMMENT »
Add A Complaint
problem #123

2008Sep 13

F-150

  • Automatic transmission
  • 38,000 miles

OK after reading through all the other complaints I'm really really pissed off. All four of my window clips are broke -- this is not normal wear and tear it is definitely an issue with the product. Thanks to post number 108 here is the number for Ford to complain -- I got the number from them..1-800-392-FORD. Please call and complain!

Drew T.

Mesa, AZ, USA

SEND A COMMENT »
Add A Complaint
problem #122

2008Sep 13

F-150

  • Automatic transmission
  • 38,000 miles

All four of my windows have gone out within the last month. Same issue, loud pop and the window will not roll up. I am very interested in a class action. I don't have the $1,400 to fix all four windows. WTF!!! Please email me if you know anything about a class action. My truck only has 38,000 miles on it.

Drew T.

Mesa, AZ, USA

SEND A COMMENT »
Add A Complaint
problem #121

2008Sep 29

F-150 Lariat 5.4L V8

  • Manual transmission
  • 54,500 miles

OK Well guess what Ford gave me an awesome B-Day present. I was on my way home to celebrate when I hear a huge WHAM! I thought something hit my Truck. I stopped and looked no damage. Well as soon as I get into the truck and close the door. POOF! The window falls down. I now see all the reports about this problem and am REALLY PISSED. Ford does not really seem to care about fixing this problem. Well folks I will never buy a FORD again!!!

Aaron D.

Rayne, Louisiana, USA

SEND A COMMENT »
Add A Complaint
problem #120

2008Sep 27

F-150 XLT 5.4L V8

  • Automatic transmission
  • 62,000 miles

Going to Oakland tomorrow what a great place to have a window that doesn't work

carsenca

PAcifica, CA, USA

SEND A COMMENT »
Add A Complaint
problem #119

2008Sep 15

F-150 Lariat 5.4L

  • Automatic transmission
  • 110,681 miles

A beautiful truck that I really love and I have never had a problem with a window before. I lowered it on my way home yesterday and it would not roll up. I stopped by Joe Cotton Ford in Carol Stream and asked them to take a look. The "look" cost me $110 and came with a $438 quote. I was surprised to see so many window problems with this truck on the web site. If this may repeat, which it appears, then I'm going to fix this myself. If anyone has tried to replace please let me know the pitfalls. Thanks, Jerry

Jerry B.

Winfield, Illinois, USA

SEND A COMMENT »
Add A Complaint
problem #118

2008Sep 13

F-150 XLT 5.4L V8

  • Automatic transmission
  • 13,500 miles

Well, my truck has a whole 13,XXX miles on it and I'm already having to deal with window problems. Same story as usual, hear a loud pop and the window retreats into the door. At least I have a regular cab, so only two windows can go out on this thing, right?!?!

I really love my truck, but hate Ford for not acknowledging an obvious problem that many owners are having. Also, the window regulator that I'm replacing has the exact same cheap plastic tabs, but who knows, maybe they'll last a whole 13,XXX miles more, woohoo!

After removing my door panel, I was able to pushl the window up by hand. I then attached a set of Vise-Grips to the door frame, which is keeping my window up in the meantime. I'm able to order the replacement part for $110 online which is a whole lot better than the $380 that my local dealership wants to fix it, but I'm still pissed. Not to pimp a website, but go to F150online.com and use the search function to learn how to fix this problem yourself. I'm pretty stupid when it comes to vehicles, but if you have a basic set of tools it looks to be a fairly easy fix.

Jon J.

Lincoln, NE, USA

SEND A COMMENT »
Add A Complaint
problem #117

2008Sep 11

F-150 XLT 5.4L

  • Automatic transmission
  • 63,000 miles

I found this website by looking for answers on how to remove window motor/regulator. I noticed alot of complaints about the powerwindows on newer and older ford F150's. So I had to join and post what CHEAP F***ing BULLSHIT FORD is pulling. I pulled motor/regulator out and disconnected motor from regulator pulley. I noticed that 3 plastic nobs/tabs that interlock motor to pulley WERE SNAPPED OFF. Is Ford being cheap or what? It will be to the best of Fords interest to recall or fix problem ASAP! The truck only has 63,000 miles on it, and windows are not over used.

bricky

Ocean, NJ, USA

SEND A COMMENT »
Add A Complaint
problem #116

2008Sep 10

F-150 Larait Supcrew 5.4lV8

  • Automatic transmission
  • 61,117 miles

I WAS DRIVING DOWN THE HIGHWAY AND DECIDE TO RAISE MY WINDOW AS A 18-WHEEL WAS PASSING. AS THE WINDOW CLOSED I HAD A LOUD POP. I DIDN'T REALIZE WHAT IS WAS SO I WENT TO LOWER THE WINDOW TO INVESTIGATE, AND IT JUST WENT STRAIGHT DOWN. AFTER TAKING APART THE DOOR, I FIGURED OUT A SHORT CUT. REMOVE THE SPEAKER COVER, AND SPEAKER, THAT WILL GIVE U ACCESS TO THE WINDOW. FROM THERE I LIFTED THE WINDOW WITH MY HAND AND PUSHING THE SWITCH UP/DOWN TO GIVE ME THE SLACK I NEEDED TO GET IT UP. I THEN TOOK A PAIR OF VISE GRIPS AND CLAMP IT TO THE BRACKET JUST UNDER THE WINDOW. THAT WORKED FOR SECURITY PURPOSE BUT

Roland V.

San Antonio, TX, USA

SEND A COMMENT »
Add A Complaint
problem #115

2008Sep 05

F-150

  • Automatic transmission
  • 58,000 miles

My window also stopped working I had to go to the local auto part and order the part from Illinois all the while having to hold my window up and drive hoping that it wouldn't fall and wait a week for the part to come. Now my switch is going bad

mistyok

McAlester, OK, USA

SEND A COMMENT »
Add A Complaint
problem #114

2008Sep 05

F-150 Lariat 5.4L

  • Automatic transmission
  • 118,000 miles

Yesterday, I added a complaint under the "Window fell in door" section because I had recently experienced the second window regulator failure on my 2004 F-150 Super Crew. Well, today I had the third failure and now face a repair charge of about $700.00 from my local Ford dealer. I think it is time to sell this mess of a truck and visit my local Toyota or Honda dealer. Ford Engineers Suck!!!

Albert G.

Hilmar, CA, USA

SEND A COMMENT »
Add A Complaint
problem #113

2007Sep 17

F-150 XLT Triton 4.6L

  • Automatic transmission
  • 63,705 miles

It was a nice weekend ready to go to a family reunion and all of the sudden i hear this loud pop and then the widow just slides down so we had to pull over and figure out what the problem was. Had to pull out the door panel and put a stick to hold the glass up, in order to take it to ford on Monday. It cost me 50.00 as deductible and late to the family reunion.

Jesus M.

Laurel, MD, USA

SEND A COMMENT »
Add A Complaint
problem #112

2008Aug 30

F-150 XLT 5.4L V8

  • Automatic transmission
  • 80,000 miles

Well, it obviously looks like we aren't the only one inconvenienced by Ford's inability to build a truck right the first time. Our window just short of fell in the door, only because my husband is quick handed and caught it, drove all the way home, HOLDING the window. This is not the first issue with the 2004 truck so unfortunately this is just icing on the cake! FORD-GET A CLUE!!!!

Sara H.

Brighton, CO, USA

SEND A COMMENT »
Add A Complaint
problem #111

2008Jul 01

F-150

  • Automatic transmission
  • 52,000 miles

I was driving to work and my driver side window just dropped into the door. I tried to roll it back up but it didnt respond. I turned around and went back home. I called my boss and told him the problem. 1 day off work. I took the door panel off and found the problem. the redesigned, built ford tough, piece of crap, cheap ($160.00) window regulator, was a tangled mess of cables.. the plastic drive pulley was trash. Apparently one of the cables came loose from its plastic holder and the window just fell into the door. When i hit a pot hole in the road it let go. I replaced it with an identical piece of crap. I hope it holds....Sept, 1st 2008. 2 months later, I was driving down the street, when I crossed some railroad tracks my passenger window fell into the door. OH CRAP! not again. I went home and removed the other door panel, called Joe Cooper Ford, this time its $189.00. OMG they went up! did someone mention class action law suit? count me in! This will be the last Ford Truck I buy, I already swore off their cars. Now, Toyota or Nissan will be my next truck.

Frankie S.

Shawnee, OK, USA

SEND A COMMENT »
Add A Complaint
problem #110

2008Aug 28

F-150 LT 4.2L

  • Automatic transmission
  • 20,816 miles

click to see larger images

window does not roll up window does not roll up window does not roll up

Complaint Photos

I wrote this letter in part to Ford Motor Company. If you want them to hear your complaint cut and past this address below. I hope it will do you good.

https://secure.ford.com/footer/contact-ford/contact-us-email?contactMainTopic=VehicleServiceIssues

To the Corporate Monkeys at Ford:
I dislike cursing and hearing vulgar language with over 120,000 words in the English language. To curse is a feeble attempt at a punning mind to express one self forcefully. But sometimes just the opposite is true so listen up you mother f****rs. You have failed miserably your loyal customers with the 2004 Ford 150 window assembly. I was put in the care of my father�s truck with 20,811 miles while he was out of state, it was not driven and this truck was put in storage, then when he comes back and gets in his truck both windows fall into the door within 5 seconds of each other. I get accuses of destroying his vehicle and loose his trust, I'm a 44 years old (like I deserve this.)
I end up loosing a day of work; take the door panels off, windows out, the widow assembly�s off, drive 80miles to dealership (roundtrip). Pay $105.00 for the passenger side and (your f***ed up price of 33% more for the drivers side $154.00). It�s now back together but it gets better. All of this because of a 5 cent piece of plastic clamp that you refuse to change to a metal piece or sale by itself and make the cable hole bigger thru the clamp. Tell me? for what reason did I need to purchase a new motor and gearing assembly when just removing 3 screws I could of reused it. Oh yea what a fix you came up with. So f*** you, and your mother, and especially your company. FORD

NOTE: If your not great with tools do NOT Replace this yourself. But know this FORD will Charge you 1.5 Book hours for this repair. BUT it will only take 15 to 20 min. I learned something today. I always owned a Ford since 1981 and still have one, but NEVER AGAIN.

certurion

Cave Creek, Arizona, USA

SEND A COMMENT »
Add A Complaint
problem #109

2008Aug 20

F-150 XLT 5.4L V8

  • Automatic transmission
  • 53,000 miles

Well, I just left a complaint on here a few weeks ago about window number 3 falling, still haven't gotten that one fixed and today window number 4 fell. Lovely! That now makes a perfect 100% of my windows that have fallen. I came home and printed every single problem listed here regarding the windows falling....47 pages worth..and took it to the ford dealership. They weren't interested. They said it's too much of a pain to up-channel these problems to Ford and the only way they would have a recall is if enough people called and complained. I got the number from them..1-800-392-FORD....and called. But after navigating through their system I got a message that said their customer service is closed due to the tropical storm. I love Ford. This is sooooo much fun.

Jay S.

St. George, Utah, USA

SEND A COMMENT »
Add A Complaint
problem #108

2008Aug 20

F-150 XLT 5.4L

  • Automatic transmission
  • 60,000 miles

Today, I finally had the 4th window motor/gear fail. Thankfully the other 3 failed under warranty, but when I asked if they would fix the 4th one when the 3rd one broke, they refused. I had heard there was a class action lawsuit for poor manufacturing, but don't know much more. Hope that happens soon. I still love the truck, but all 4 windows at 4 different times, come on.

John G.

Las Vegas, NV, USA

SEND A COMMENT »
Add A Complaint
problem #107

2008Aug 06

F-150 Lariat SuperCrew V8

  • Automatic transmission
  • 19,619 miles

Well, add me to the list for this defective part. My truck is now 4 years old and has only 19,000 miles on it (but outside of Fords crappy 3/36000 factory warranty). I keep this truck in my garage and really baby it (not the low miles). Now of course, I wish I had driven it the full 36000 miles before the warranty expired. I called my local Ford dealer and got a quote of $365 to fix the part. The service rep was VERY familiar with the problem. I was pretty upset that this part would fail so early in the trucks life so I called Ford to see if they would help cover the cost of fixing this since my miles were so low. They took about 5 days to think about it and then called me back and said, 'no way'. So I told them that I thought is was pretty short sighted for them not to stand by their product in light of the low miles on it and the cost of driving away a customer for life. They could care less. I guess my next truck will be a Toyota Tundra. Ford Quality is a joke!

Louis S.

Stuart, FL, USA

SEND A COMMENT »
Add A Complaint
problem #106

2008Aug 13

F-150 XLT 4.6L V8

  • Automatic transmission
  • 29,000 miles

This is by far the number 1 complaint on this vehicle based on the data from this sight. Ford needs to recall / fix at no cost to owner.

Stephen C.

Mechanicsville, VA, USA

SEND A COMMENT »
Add A Complaint
problem #105

2008Jul 09

F-150 5.4L

  • Automatic transmission
  • 57,000 miles

This happened while my wife was driving the truck--rolled window down and when attempting to roll it back up, it just slipped down inside the door. Pushing the up-down button just emits a whining noise - I'd love to try and fix it myself, but am not sure if I'd be successful and don't exactly know how to disassemble the door panel to do it. It really makes it bad, because we can't park the truck at the store for fear someone will burglarize it. Can't park it outside, because it might rain or some cat will get in there and urinate. Really annoying. I'm trying to dig myself out of credit card debt, and have been making progress for two years, but I don't have $300 or $400 to put toward this problem right now.

dennyd

Georgetown, Texas, USA

SEND A COMMENT »
Add A Complaint
problem #104

2008Aug 12

F-150 XLT 4.6L

  • Automatic transmission
  • 41,000 miles

I am also having this same problem. While driving (windows up) the passenger window fell for no reason. It will not go back up and makes funny noises when I try to roll it up. I am surprised this is not recalled after seeing all these responses. This is a major pain especially because it is summer time and has been raining almost every afternoon. I'll dig into it and try to fix it myself. I am not going to pay all that $$$ if I can help it. I love Ford but comon guys.

Eddie A.

Jacksonville, NC, USA

SEND A COMMENT »
Add A Complaint
problem #103

2008Jul 16

F-150 XLT 4.8L

  • Automatic transmission
  • 37,000 miles

Well this is the 4th window to drop. I was out of town in Mexicali and like all the others I rolled down the window a bit and it started falling. Luckily my cousin held the window up, because its was 118 degrees outside. I taped the window to hold it up. My brother also has an 04 F-150 his window also dropped. We both don't have the money right now to fix the problem. And from seeing how much it cost to repair, I think this window will be out of service until I trade this crap in. hopeful Ford will recall this problem, but from reading all these blogs seems like they are not willing to work with anyone. "BUILT FORD TUFF" MY ASS!!

Eddei C.

Riverside, CA, USA

SEND A COMMENT »
Add A Complaint
problem #102

2008Feb 16

F-150 Lariat 5.4L

  • Automatic transmission
  • 22,000 miles

This time it was the drivers side window. The same thing happened again. All of a sudden the window dropped and would not go back up. I live 30 miles from the dealership one way. Gas is expensive. Out of warranty by the years part, not miles.
Had to pay over $350.00.

annal

Eufaula, AL, USA

SEND A COMMENT »
Add A Complaint

Read the next 50 complaints »

We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your windows / windshield problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.