windows / windshield problem
7.8
pretty badTypical Repair Cost:
$218.00
Average Mileage:
307,786 miles
Number of complaints:
26 complaints
Most common solutions:
- replace regulator (22 reports)
- not sure (4 reports)
Helpful Websites About 2005 Ford F-150 power window regulator failure
2008May 14
F-150 Triton 4.6L V8
- Automatic transmission
- 24,000 miles
I never thought I would have any type of problems with my truck, at least not mechanical, but the other day my damn driver's side window fell down. Turned out it was the motor and I tried to fix myself but couldn't so I took it to a repair guy and said it was going to cost me $210. Up to this day I can't go through the drive thru or atm...
2008Oct 02
F-150 XLT Super Crew 5.4L V8
- Automatic transmission
- 34,450 miles
click to see larger images
Complaint Photos
Regulator number two. Ford denies that the part is not suitable for its intended purpose, but did offer to schedule an appointment with the dealer so I could pay them to fix it...
The attached photo shows that such a tiny plastic piece will not withstand the forces occurring in a window regulator. The question is, how did this design ever get past qualification testing? Ford's design engineers should be embarrassed to have made such a poor part.
After making power windows for probably 50 years, why can't they do it right yet? Own up, Ford, and fix my truck with better parts.
2007Oct 08
F-150 XLT Super Crew 5.4L V8
- Automatic transmission
- 28,000 miles
First window regulator went out while under warranty. I thought at the time that this was a bad omen, because window regulators either last forever or no time at all. In the case of the 2005 F-150, the regulators are not even fit for their intended purpose.
2008Sep 29
F-150 Screw 5.4L
- Automatic transmission
- 15,000 miles
I've had much the same problem as others with the windows on my 05 SCREW. When the first window broke (front passenger side) I took it in just to have the next one (front drivers side) do the same thing. Oh well two down two to go i guess.
2008Jul 01
F-150
- Automatic transmission
- 7,000,000 miles
So, we bought our 2005 F150 in Sept. 07. TWO days after purchasing it, the right driver's side window fell down in the door. Had to pay $255 to get it fixed. Here we are 9 months later and the the drivers side window fell down in the door...... had to fix that ......another $255...... OBVIOUSLY there is a problem with this product. I have owned several vehicles in my life and have NEVER delt with such a piece of crap as this truck!
2008Sep 14
F-150 LXT 4.6L Efi V8
- Automatic transmission
- 33,125 miles
The window regulator failed just after my warranty expired on my F150 supper cab. It has been a nightmare trying to find a replacement or parts to repair it. I fixed it with epoxy but I�m still trying to find the replacement glides.
2008Sep 28
F-150 F-X4 5.4L V8
- Automatic transmission
- 55,400 miles
another window regulator complaint, as if it was not hard enough to get into the door panel sounds like i better get good at repairing and perpare myself to spend more money on this truck, ford needs to check into this and who is making their product and make good or make the product supplier make good on my and all these other complaints, i've made 5, 5 whole payments on my ford and just from this incident makes me happy to be an owner of a Chevy. how many more times am i gonna have to go through this because this first time has already pissed me off. and after reading all the complaints of this happening time after time makes me want to go ahead and become the owner of 2 chevys...oh yea to top it off i also bought this nice looking ford four-wheel that the four wheel drive didn't even work in....
2008Sep 24
F-150 XLT 5.5L V8
- Automatic transmission
- 58,000 miles
Second of two instances where this same problem happened with this truck. I LOVE my truck..... but two window regulator's failing in 6 months??? C'mon.
2008Mar 18
F-150 XLT 5.4L V8
- Automatic transmission
- 53,000 miles
This is the first of two instances where the regulator failed on the damn window....
2008Jul 03
F-150 XLT 5.4L V8
- Automatic transmission
- 48,000 miles
Within two months, both the drivers side and the passenger side windows in the front have fallen into the door. Will be taking the truck into Ford today, not looking forward to finding out the cost to repair 2 faulty window regulators. "Built Ford Tough" MY ASS! Never again will we purchase a Ford.
2008Sep 05
F-150 Lariot 5.4L
- Automatic transmission
- 40,100 miles
Heard a loud bang and the drivers side glass fell into the door when I hit the down switch.
This has happened to several individuals I have contacted at work. Ford needs to take recall action on this problem.
2008Aug 06
F-150 Lariat V8
- Automatic transmission
- 25,000 miles
When attempting to lower my front passenger side power window a very loud bang happened and the glass fell inside the door. I took it to my Ford dealer and they said I was below the mileage warranty but over on the time on the warranty. After reading all of the other complaints on problem....I agree Ford has a problem with the window regulator design. I will make a copy of the other complaints and talk to my local dealer service manager and hopefully resolve the issue.
2008Aug 02
F-150
- Automatic transmission
- 34,157 miles
I have just had the THIRD window regulator replaced on my F150 SuperCrew (all different windows). The dealership indicates this is not a unique problem (as is documented well on this website). At the dealership's urging, I contacted Ford who told me the NHTSA was the one responsible for recalls. I've filed all three reports now with the NHTSA and recommend any and all others do the same.
NHTSA website is: http://www-odi.nhtsa.dot.gov/?CFID=281424&CFTOKEN=30923708
2005 Ford F150 SuperCrew 4 door truck-Failed Power Window Regulator (Passenger side door/THIRD regulator failure on this truck, different window). Driving down the road when I and my wife hear a loud bang. She is afraid as the noise was loud and for the moment we could not be sure that something had not been thrown or shot at my truck. As I tried to understand the problem, I remembered the other regulator failures and then noticed the passenger side window next to my wife falling into the door. This was the THIRD event for this vehicle. Failure of window regulators and the window falling into the door presents an EXTREME POTENTIAL SAFETY HAZARD for occupants (children and animals) in the car, as well as loads being lost out the window. The torrential rains in northeast Florida in the summer make these failures even more problematic. Once again, the dealership service department rep indicated the regulator is a new part in the F150 and the problem continues to be seen on this vehicle. He encouraged us to report it to the company to alert them to the potential need for a recall. We did and Ford indicated recalls were NHTSA�s concern. The dealership replaced the regulator and indicated I should pass my complaint on to Ford.
2008May 21
F-150
- Automatic transmission
- 32,245 miles
2005 Ford F150 SuperCrew 4 door truck-Failed Power Window Regulator (Rear passenger side door/SECOND regulator failure on this truck, different window). Driving down the road when I hear a loud bang. The noise was loud and I could not be sure that something had not been thrown or shot at my truck. As I tried to understand the problem, I noticed the rear passenger side window falling into the door. This had happened before so I knew what to expect. The failure was a total surprise. The windows are seldom operated as air-conditioning is typically running in the heat of Florida. This was the SECOND event for this vehicle. Once again, the dealership service department rep indicated the regulator is a new part in the F150 and the problem is not unique to my truck. The dealership replaced the regulator and indicated I should pass my complaint on to Ford.
2006Sep 27
F-150
- Automatic transmission
- 18,233 miles
2005 Ford F150 SuperCrew 4 door truck-Failed Power Window Regulator (Front driver's side door). Driving down the road when I hear a loud bang. The noise was loud and I could not be sure that something had not been thrown or shot at my truck. As I tried to understand the problem, I noticed the driver's side window falling into the door. I tried to hold the window up while also trying to control the car. My dog, a 90 lb black Labrador retriever was in the back seat area and when the window dropped open, he jumped to push his head out the now open window only adding more to the safety and control challenges. The failure was a total surprise. The windows are seldom operated as air-conditioning is typically running in the heat of Florida. This was the first event for this vehicle. The dealership service department rep indicated the regulator is a new part in the F150 and the problem is not unique to my truck. The dealership repaired the regulator and indicated I should pass my complaint on to Ford.
2008Jul 04
F-150 XLT 5.6L
- Automatic transmission
- 56,000 miles
THEY SAY that if enough people, over a short enough period of time, complain about the same problem, the motor company has to recall it. if we all complain about this in a singe week, they may respond with a fix, and / or refund. Here is what I said to ford: they only allow 1000 characters...
I've been buying Fords4 years,& bragging that fords don't have the “little problems” GM has. I switched from GM years ago, & Love my fords.Last night, my daughters Bday(4th of July)&Engagement(her fiancée’s birthday present to her, we piled into my 05 F150 to complete a perfect day W/ fireworks:Missed them4 1st time in 25years!.Went to close my Window, and POP!window dropped into the door, &sounds like the glass broke! I found this website. http://www.carcomplaints.com/Ford/F-150/2004/windows_windshield/window_does_not_roll_up.shtml
What the heck are you guys doing? This is a factory defect! I appreciate your financial probs but, Can you afford not to fix badly designed windows?Am I to believe that my ford truck, I sell to all my friends& fam, is about to self destruct, & ford will charge me $1340?, to replace with same design flaw? Nice job in the past, but I wont buy future Fords if you wont fix this all 4 times, and do it right. Please Recall this problem.
cut and paste this, or write your own...be specific... here is the webpage
https://secure.ford.com/footer/contact-ford/contact-us-email?contactMainTopic=VehicleServiceIssues
2008Jun 27
F-150 XLT 4x4 5.4L V8
- Automatic transmission
- 63,500 miles
Number five on the window regulators. I had my truck at the muffler shop getting a hanger welded when the guy rolled my window down and it wouldn't go back up. He asked if there was a trick to it and I told him nope I already know what it is. I went straight to the dealership and told them of my newest regulator failure. I tried to get the same deal as the last time but they weren't having it. They said the best they could do is give me a 50% rebate on the total bill. Better than nothing I guess. I sent another complaint to Ford Motor Company and I am adding five complaints on this website about this problem. I will see what happens next and how long before my next failure. Built Ford Tough huh? Not the window regulator assemblies!
2007Sep 26
F-150 XLT 4x4 5.4L V8
- Automatic transmission
- 56,054 miles
Well now I am on window regulator number four. Sent more complaints to Ford and got nothing. Sent same complaints to dealership and they helped me out this time. They used a special Ford Plan that gives you a discount for repeat problems I guess. They installed a new regulator assembly for 35 bucks. The service technician said they replace regulator assemblies all day especially here in Phoenix, AZ because it is hot and the parts cannot handle the heat and just break. He said he hopes he don't see me again but I know this is not the end of my journey with this problem. Worst thing is that if this is such a repeat problem why doesn't Ford do something? You can't even get the parts in the after market yet from what I understand. Whoever is building these parts is getting rich though. And Ford is getting their money worth. They charge hundreds of dollars to replace one but three different technicians I spoke to said it takes them about 15 minutes to replace one. Problem solved? I know this isn't my last complaint on this issue by far.
2007Sep 09
F-150 XLT 4x4 5.4L V8
- Automatic transmission
- 55,500 miles
Well darn it if isn't lucky number three on the damn window regulator assemblies on the Ford F150. By now I have had it and sent complaints to Ford and got nothing but a sorry for the inconvenience from them. Thanks Ford! I told the dealership just give me the part and I will install it myself. I was a pro at it this time just from taking it on and off trying to fix it instead of replacing it. You cannot do this because it is an assembly. The parts they use to build the window regulator assembly are junk to say the least. The dealership guys also told me they replace at least ten a day and it takes them 15 minutes to replace one. Why the 1.5 hr labor charge then? Thats why I installed it myself. Took me about 30 to 45 minutes. By now I am carrying the tools with me at all times to take the door panel off and hold the window up in the event of another failure. I will not be caught away from home and have this happen. Problem solved?
2006Sep 01
F-150 XLT 4x4 5.4L V8
- Automatic transmission
- 40,624 miles
Well now this is number two on the darn window regulator assemblies. This time I knew what it was and I was just on my way out of town to do some camping with my family. Good thing it happened before I left and not on the freeway because the window falls into the door and you cannot get it up without taking the door panel off. It was now out of warranty and I had no time to negotiate so I paid the dealership and let them do their work. I at least complained enough to get it done in and hour instead of overnight like they wanted. Problem solved?
2008Apr 25
F-150 XLT 4x4 5.4L V8
- Automatic transmission
- 31,439 miles
First time it happened it was cold outside about 7:00 a.m. and I was driving on the freeway with my 2 small children 6 and 9 years old and my nephew who was 4. I heard a loud crashing noise and thought a rock or some other object flew through my window. It had fallen into the door and would not roll up. My kids were freezing but there was nothing I could do but get home as soon as possible. 20 minutes later I got home and called the dealership. They told me to bring it in and immediately told me it was most likely the regulator assembly. They fixed the problem and I went about my business. Problem solved?
2008Jun 13
F-150 4.6L
- Automatic transmission
- 48,762 miles
I just bought this truck a little over a year ago and it's the second window I've had to repair for a broken window regulator. I've had many cars and have never had this problem with any other car. Based on similar complains from other owners it is obviously a defect.
2008Jun 03
F-150 XLT 5.4L 3v V8
- Automatic transmission
- 41,500 miles
As I was rolling up my drive side power window when the window reached the top I heard a LOUD pop and the shatter of glass! The window did not fall down until I hit the down switch and when I did the window fell down the door. I would have bet $100 the bottom of the window was cracked or broken but to my disbelief after I removed the door panel the window was not damaged! I then proceeded to inspect for root cause. After a few minutes of inspection I noticed the cable was out of place on the power window motor pulley. I tried to realign the cable in the grooves of the pulley but to no avail. I then removed the window regulator assembly. After the regulator was removed I was able to install the cable correctly on the pulley. During installation of the assembly I was installing the cable to the "clip" on the bottom of the window and noticed I found the root cause of failure. The end of the cable pulled through the plastic clip which explained the LOUD pop and glass cracking/shattering sound. As the cab was yanked through the clip, the cable whipped and hit the glass window which caused the broken glass sound. So I thought to myself, "This will be an easy fix. I'll just loosen the bolt, slip the clip off the window and replace it" This was where I was wrong! I called the local Ford dealer ship and described the part that failed. After a couple of minutes he came back and said, "I don't know why Ford does this buy you have to buy the whole window to get the clip." I didn't know what to say. I didn't even ask the price because I thought it was EXTREMELY stupid I have to buy the window for these clips that are obviously serviceable (not glued to the window)!! I then told myself I'll just do a little research and find this piece I need on the internet. I was wrong here as well. I've done a couple of hours of research and cannot find this part anywhere. How freakin' stupid is it that you have to buy the whole freakin' window to get a freakin' clip that is bolted to the window?! It's like saying if need to replace your tires you have to buy them installed on the rims!!!! Give me a break! Ford, I'm a little disappointed.
2007Dec 01
F-150 XLT Triton V8
- Automatic transmission
- 40,568 miles
JUST FIXED THE DRIVER SIDE REGULATOR A WEEK AGO, AND NOW THE PASSENGER SIDE REGULATOR WENT OUT!!! HERE GOES ANOTHER 240 BUCKS.
2007Sep 16
(reported on)F-150 XLT V8
- Automatic transmission
- 40,000 miles
I have had both driver and passenger power window regulator's fail within (2)months.
The truck was just out of warranty!!
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your windows / windshield problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.
A D V E R T I S E M E N T S
2008Sep 01
F-150 XLT 5.4L V8
Here we go on week 8 with no driver's side window. Is this how Ford treats their loyal customers? I truly hope the employees at Ford Motor Company are not wondering why their sales are down 35%! I guarantee it is not just due to the economy. Toyota sales only dropped 9%.
I had my passenger side window drop down inside my door while the truck was parked in the driveway. I originally thought it was busted out until I could not find any glass. I took it to my dealership where they explained to me that it was a faulty window regulator. The service manager told me that they were experiencing a few problems with the window regulators in the F-150's. At that time I told him I wanted them all replaced while my truck was still under warranty. I was told that they could not do that because I had not experienced any other problems. Exactly 24 days after my warranty expired the driver's side window dropped down inside the door. You guessed it...the dealership will not replace the faulty window regulator at no charge because the truck is out of warranty by just 24 days. I have written everyone at Ford and can not get any responses.
Ford Customer Relationship Center automated e-mail response says that I will get a response in 2 days. I have written Ford once a week for a total of 10 times in 2 months and only ever received 1 response 6 weeks ago and it did nothing to help me with how Ford was going to handle the problem with their faulty window regulators. Ford needs to step up to the plate and fix all the faulty window regulators in the F-150's!!! Built Ford Tough...My Ass!!!
Everyone experiencing this problem with the faulty window regulators needs to write the www.FHTSA.gov and they will conduct their own investigation. This needs to be made a safety issue. Also report it to www.crcfmc.com In the only e-mail reply I received from Ford I was told that Ford was unaware of any problem.
monolith racing
Harrisburg, PA, USA
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